This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Toon meer
Bedrijf heeft geantwoord
I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Toon meer
Bedrijf heeft geantwoord
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Smartbox
Informatie afkomstig van verschillende externe bronnen
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Contactgegevens
Australië
- smartbox.com.au
4,7
Uitstekend
290 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So convenient to have the box delivered…
So convenient to have the box delivered and you stack your own stuff and then it gets towed away, people are really helpful and pleasant to deal with
31 juli 2022
Review zonder uitnodiging
Antwoord van Smartbox
Dear Nicolas,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox has always been helpful and…
Smartbox has always been helpful and accessible during my many years of storage. Highly recommend them.
28 juli 2022
Antwoord van Smartbox
Thank you Marina for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Great company easy to deal with
Great company easy to deal with. Will use your business again for storage.
26 juli 2022
Antwoord van Smartbox
Dear Nick,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
This company receives a 10/10
This company receives a 10/10. Arrived as scheduled. Professional service and staff. Moved items in great time. Well priced. Very impressive. Highly recommended. Thank you Smartbox staff.
16 juli 2022
Antwoord van Smartbox
Thank you Lilly for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Great staff and communication
Great staff and communication. The process was so easy. Pity they can't control the weather :-). I would definitely recommend
9 juli 2022
Antwoord van Smartbox
Dear Kylie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Easy service
Booked online, turned up with no trouble and picked up again the next day. Excellent communication from the team. Thanks all.
1 juli 2022
Antwoord van Smartbox
Thank you Angela for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Super efficient
Super efficient, very helpful, friendly and extremely obliging. 10 out of 10 service.
24 juni 2022
Antwoord van Smartbox
Dear Lynette,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Quick, easy storage
Smartbox were a quick solution when I had no option but to move out of my apartment at late notice. Their fees were super reasonable (way cheaper than Taxi Box), staff were friendly and helpful and they also accommodated all my needs at last minute when I secured my next apartment and needed my furniture in a short timeframe. Would definitely recommend if you need a quick and easy way to store your furniture in between houses.
7 juni 2022
Antwoord van Smartbox
Thank you Courtney for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
They have done a good job and the best…
They have done a good job and the best service thank you
1 juni 2022
Antwoord van Smartbox
Thank you for your review Abdula.
Kind regards,
Smartbox Customer Service.
Antwoord van Smartbox
Dear Greg,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Absolutely fantastic great deal with…
Absolutely fantastic great deal with from start to finish
26 mei 2022
Antwoord van Smartbox
Thank you Kellie for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Brilliant
Honestly I‘ve been dealing with these guys for 18 months and they have been perfect. Made everything as easy and stress free as possible. Great work! Will use again.
18 mei 2022
Antwoord van Smartbox
Dear Remmick,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your fantastic feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service.
Totally happy…
Our goods was in perfect condition even after 2 years of storage. Very ease comunicariam with the company. Thanks for your fantastic service. Erika and Leandro
11 mei 2022
Antwoord van Smartbox
Thank you Erika for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Antwoord van Smartbox
Dear Jessica,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your fantastic feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service.
Very good service and they come on…
Very good service and they come on right time plus the smart box Very generous takes all my stuff. Thanks
30 april 2022
Antwoord van Smartbox
Thank you Hayder for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Very pleasant experience with a complex move
Very pleasant experience with a difficult move. Nothing was too difficult in moving our entire house - including a home gym and playgound equipment. Everyone was very friendly and hard working. Reasonably priced and great value.
27 april 2022
Review zonder uitnodiging
Antwoord van Smartbox
Dear Michael,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your fantastic feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service.
Great system for storing stuff
Great system for storing stuff. We used it to get rid of some extra stuff while selling and then got it back after 4 months in time for moving. They were super helpful and very quick to drop off and pick up when we needed it.
1 april 2022
Antwoord van Smartbox
Thank you Mike for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Had to organise storage urgently & the…
Had to organise storage urgently & the help & assistance we received was exceptional. Everything was organised promptly with minimum fuss & very professional but with a personal & understanding setting. Thank you so much fir all the help.
30 maart 2022
Antwoord van Smartbox
Dear Marie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your fantastic feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service.
The move itself was efficient but it…
The move itself was efficient but it was a bit too pricey and the start and end times are a bit ambiguous. Charged for driving from the office to the job and then from the job to the next job?
The driver parked in a disabled zone on the drop off and got fined. There’s nothing in the agreement about the customer being responsible for where the movers choose to park or for any fines incurred.
29 maart 2022
Review zonder uitnodiging
Antwoord van Smartbox
Hi Brett,
Thanks for your review. Our removal service is an hourly based service and does include travel times, which is standard removal practise. It was unfortunate that our truck received a parking fine but we have now resolved this with you offline.
Kind regards,
Smartbox Customer Service.
Very efficient and reliable experience
From the time I called to enquire about the service to the time i got my smart box delivered, the service has been great. I found the process to be very easy, the delivery team kept me updated of the time they will be delivering and then when they will pick up the following day. The took the time show me how to unlock and lock the box once it has been filled. Appreciated them fitting me in at such short notice and now I have peace of mind that my belongings stored are safe and sound. Thanks
25 maart 2022
Antwoord van Smartbox
Thank you Danny for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the entire team and the owner!!
Thanks again,
Smartbox Customer Service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.