I couldn’t be more pleased with the fantastic service from Prime Eco Solutions for my boiler replacement! From start to finish, the team was extremely professional, knowledgeable, and efficient. They... Toon meer
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Amit and his team have done great job with installing new boiler at my place, from the start to finish they were fantastic ! For assessment and quotation Amit visited my home , checked everything and... Toon meer
We had two quotes for our new boiler, British Gas and Vaillant approved Prime Eco. There was. Difference of £1200 in prices with BG the highest for a lower spec product. Amit took us through pros and... Toon meer
An awesome job done by smart heating hub. Quotes, prices were reasonable and according to market conditions. Engineers are fully professional and did a quite remarmable job. Infact, i am amazed that... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Prime Eco Solution Ltd has staff with or over 15 years of experience in the Heating and Plumbing industry. We have fully qualified Gas Safe Engineers with the knowledge and experience needed to ensure that you receive not only the best service but complete peace of mind with true value for your money. Our reputation has been developed through hard work and reliability. We have many satisfied and returning customers because we provide the best and most compendious services in and around Central England. We offer a full range of services in PLUMBING and HEATING APPLIANCES. With us you could spread the cost of a new boiler with a range of flexible ways to pay.
Contactgegevens
Verenigd Koninkrijk
- 03333274930
- sales@primeesolution.com
- smartheatinghub.com
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Well organised and Very Competitive I…
Well organised and Very Competitive I was kept well informed at all times .
Extremely disappointed by lack of service
Extremely disappointed.
I booked installation for end of last year but due to other personal engagement I had to cancel. I rebooked for today and to cut a long story short the engineer turned up minute to eleven thought it was acceptable to say he could not run the pipes and I would need to find someone else to do that part of the job. Waste of my time
Do not agree to insulation unless reviewed by engineer
In response to your response Amit
It would be good for you to take some responsibility or accountability for what went wrong instead of giving account on what was cancelled etc. There was no denying that I cancelled appointments for whatever reasons all off which are my rights. You have missed the reason for my annoyance.
In reference to the clutter this was never expressed as an issue your only reference was you needed the area to be cleared so that the engineer could carry out the job. If this was an issue then A quote nor installation date should never had been agreed until you could see clearly what you were quoting for.
If this was the case then you proved unqualified to give the quote on behave of your engineer who appeared unprepared to carry out the job.
That would explain why today the engineer appeared disconnected from the task and showed no empathy to the fact that he was late. He was not prepared to provide reasonable solution to an issue you suggested would not be an issue. Telling me the job could not be done unless I had an alleyway was not helpful.I do not think an apology is necessary at this point because I will never retrieve my lost day.

Antwoord van Prime Eco Solution ltd
Excellent Service
Excellent, professional service.
Amit was very helpful when he called and went out his way to make sure a boiler was installed in my property urgently. Engineer Manny who installed my boiler was very polite and professional too.
Much appreciated

Antwoord van Prime Eco Solution ltd
Brilliant service from start to finish
Brilliant service from start to finish. Our consultation was over the phone who took time to understand the situation with our current boiler, and what we were likely to need as a replacement. Then rather than have an engineer come to visit us to confirm this, he came in for an inspection physically. The quote came over with three options, we discuss it and amazingly didn't recommend the most expensive option. We needed the new boiler ASAP and were slotted in for two days time. The engineer carried out the work quickly and we are really pleased

Antwoord van Prime Eco Solution ltd
Very good job.
Arrived on time, as arranged. Made no mess or noise and did a good job.
Very competitive price.

Antwoord van Prime Eco Solution ltd
This experiance was pain free
This experiance was pain free ! Quick response, clear & helpfull information, extremly nice, pleasent & helpfull man who came to view property, l would highly recomend this firm

Antwoord van Prime Eco Solution ltd
Very good service
Very good service, very competitive price and very neat installation.

Antwoord van Prime Eco Solution ltd
Professional from from beginning to the…
Professional from from beginning to the end
Quick instalation. Friendly, helpfull staff. Very good communication. I recommend it to everyone.

Antwoord van Prime Eco Solution ltd
Fast installation
Fast installation, friendly, recommend them 100%

Antwoord van Prime Eco Solution ltd
Great price Great installation
They carried out the installation quickly with very little mess. What mess they did make was quickly cleared before leaving. Two very professional gents.
Would recommend this firm to anybody , thanks again guys

Antwoord van Prime Eco Solution ltd
Great communication and very…
Great communication and very responsive. Installed my boiler within 24hrs after we agreed on price. Mani, the Engineer, is highly professional, friendly and clearly know what he’s doing. I highly recommend this company.

Antwoord van Prime Eco Solution ltd
Job done on time..clean and tidy.
Jod done on time..tidy work..explained rather workings.

Antwoord van Prime Eco Solution ltd
I will give the company five star.
What made my experience great is that, the quote got from your company is affordable compared to other companies.
Your staff are very helpful ready to go the extra mile in terms help. Big thanks to everyone who helped to make it happen.

Antwoord van Prime Eco Solution ltd
Very impressed!
Very impressed with the advice beforehand, the service and the price. I would recommend this company.

Antwoord van Prime Eco Solution ltd
Highly recommended
Well managed kept in touch with all changes I made job was done professionally all work done with no mess what rubbish there was cleaned away csn recommend and best off all was the price

Antwoord van Prime Eco Solution ltd
New boiler
They explained everything they were going to do and what they had to do and very impressed with the workmanship and he tidied up after himself well recommended

Antwoord van Prime Eco Solution ltd
A reliable and professional company.
My existing boiler was old and inefficient so I wanted to update my system. Amit surveyed my house thoroughly and spent a lot of time answering all my questions, explaining the options and then gave me a very competitive quote. The work was carried out a few days later by the friendly and competent engineers with minimal disruption and fuss. I am very happy with the result.
Honest and Efficent
Easy to deal with, honest advice and when it came to install; efficient and would hardly have known fitter was in house
Great service competitive price
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