ATAG Heating Technology UK Ltd Reviews 4.997

TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Economiser condensing boiler. We had this fitted when our old boiler had come to the end of it's life two years ago. It was recommended by our plumber as being top quality. At the same time we had ne... Toon meer

Beoordeeld met 5 van de 5 sterren

So far so good. Boiler recommended by trusted plumbing company who are certified to install and service product. No real problems so far after 21 months. Appears to be very efficient and easy to contr... Toon meer

Beoordeeld met 5 van de 5 sterren

I had the pleasure of dealing with Nathan regarding a recent issue with my boiler. He was helpful knowledgeable and empathetic. My problem was resolved and he kept me informed all the way through the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had my Atag boiler for 18 months now. It's very easy to use and efficient. It was recommended by my gas fitter who has installed many of them. Comes with a 12 year warranty. Battery operated... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boiler leverancier
  2. Boilerfabrikant
  3. Ketel- en verwarmingsdienst

Geschreven door het bedrijf

We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. Boiler recommended by trusted plumbing company who are certified to install and service product. No real problems so far after 21 months. Appears to be very efficient and easy to control through the Hive app. Good warranty. Recommended.

23 juni 2026
Beoordeeld met 5 van de 5 sterren

Great boiler to have .

This range of boiler I’m told by a lot of people is the best right now , The control box took a bit of getting used to as you keep the temperature constant rather than turning it up and down, husband still can’t grasp it , it worked better for me in winter than our old boiler as I felt the house was always a good temperature, great customer service and warranty, will know next year if we are saving money or not .

23 juni 2026
Beoordeeld met 5 van de 5 sterren

A completely hassle free boiler

Economiser condensing boiler. We had this fitted when our old boiler had come to the end of it's life two years ago. It was recommended by our plumber as being top quality. At the same time we had new radiators. It was not the cheapest, however I am hoping it will be best value over the years as it comes with a very long guarantee. It comes with an app to control it remotely, which can be programmed with multiple scenarios. Room thermostats are fitted to the new radiators. So we are sure it is more economical than our old system. Difficult to be more precise due to the complete refit.
It is very quiet and, so far, completely hassle free.

18 juni 2026
Beoordeeld met 5 van de 5 sterren
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Tim Haigh

Thank you for your feedback.

We’re pleased to hear you’re happy with both the service you’ve received and the reliability of your boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

I had the pleasure of dealing with…

I had the pleasure of dealing with Nathan regarding a recent issue with my boiler. He was helpful knowledgeable and empathetic. My problem was resolved and he kept me informed all the way through the process. It has given me some faith that there are still some companies out there that care about their customers. Thanks ATAG/Nathan

16 juni 2026
Review zonder uitnodiging
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Lawrence Tulloch

Thank you for your wonderful feedback.

We’re delighted to hear that Nathan provided such helpful, knowledgeable, and empathetic support throughout the process.

Keeping our customers informed and ensuring issues are resolved as smoothly as possible is something we take great pride in, so it’s fantastic to know this was reflected in your experience.

We’ll be sure to pass your kind comments on to Nathan.

Thank you for taking the time to share your feedback and for choosing ATAG.

Kind Regards
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Efficient boiler at a reasonable price

I have had my Atag boiler for 18 months now. It's very easy to use and efficient. It was recommended by my gas fitter who has installed many of them. Comes with a 12 year warranty.

Battery operated remote control is very convenient.

18 juni 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Victoria

Thank you for your great feedback.

We’re delighted to hear you’ve found your ATAG boiler easy to use and efficient over the past 18 months.

It’s also great to know your installer’s recommendation gave you confidence in your choice, and that you’re enjoying the convenience of the remote control.

We appreciate you taking the time to share your experience and thank you for choosing ATAG.

Best wishes
ATAG Heating Technology

Beoordeeld met 4 van de 5 sterren

I am very happy with the installation…

I am very happy with the installation of the boiler and the way it has been working for nearly 2 years

10 juni 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Lynne Mccreight

Thank you for your feedback.

We’re delighted to hear you were happy with the installation and that your boiler has been performing well for nearly two years.

We appreciate you taking the time to share your experience and thank you for choosing ATAG.

Best wishes
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Works great

Works great

10 juni 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Florin Madalin Maracineanu

We are so pleased that your new ATAG boiler is working great.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for taking the time to review.

Kind Regards
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Boiler Problems

ATAG arranged to send an engineer out to me as I was having a problem with my boiler not giving me hot water. He checked out the mechanics of the boiler and made adjustments and since then it been working well so thank you Billy.

29 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Mrs Haley

Thank you for your feedback.

We’re pleased to hear that after experiencing an issue with your hot water, our engineer was able to attend, identify the cause, and make the necessary adjustments to get everything working properly again.

It’s great to know the boiler has been performing well since.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Beoordeeld met 1 van de 5 sterren

Fitted an ATAG boiler to a property in…

Fitted an ATAG boiler to a property in Jan 25. It failed immediately after it was installed and has failed routinely since. It is utterly useless and I am now looking to have it replaced as it is farcical how often it lets me down. So good you can ‘fit and forget”? Yeah, right, pull the other it’s got bells on. ‘Forget’ about ever having a working boiler more like. Steer well clear, pick something else. It’s rubbish.

4 juni 2026
Review zonder uitnodiging
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Duncan Tait

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your experience and the issues you’ve encountered with your boiler since installation. This is clearly not the level of performance or reliability we aim to provide, and we understand how frustrating repeated breakdowns can be.

We would welcome the opportunity to investigate your case further and understand what has happened.

Please email myself directly on d.allan@atagheating.co.uk with your boiler details and contact information so we can review the history of the appliance and any previous service visits.

We take concerns such as these seriously and would like the chance to work towards a resolution.

Kind regards
Dawn Allan
Head of Operations

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

3 juni 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Belinda Davenport

Thank you for your review and for choosing ATAG.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.

This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Best wishes
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Excellent product recommended by our…

Excellent product recommended by our plumber.economical accompanied by a long warranty.

28 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Clare Meakin

Thank you for your great feedback.

We’re pleased to hear your plumber recommended ATAG and that you’re happy with the performance, efficiency, and long warranty that comes with your boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience and thank you for choosing ATAG.

Kind regards
ATAG Heating Technology

Beoordeeld met 4 van de 5 sterren

Great boiler much quieter than old one…

Great boiler much quieter than old one more efficient.
Fitter was excellent

20 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Cath Jones

Thank you for your feedback.

We’re delighted to hear your new boiler is quieter and more efficient than your previous one, and that you were pleased with the installation service provided.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Well made boiler

Well made boiler, used for 2 years no issues.
Recommend fitted and services by our local plumber.

7 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear A Thomas

Thank you for your feedback.

We’re pleased to hear your boiler has been running reliably for the past two years with no issues. It’s also great to know your local plumber recommended and continues to service it. This will help maintain the lengthy warranty that comes with our i series of ATAG boilers.

We appreciate you taking the time to share your experience with ATAG.

Take care
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Very helpful customer service dept

Very helpful customer service dept. Quality product, and noticeable saving on gas. Very impressive all round.

20 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Roger Kellard

We’re delighted to hear you’ve found our customer service team helpful, we will pass on your sentiments to them.

It's great that you’re pleased with the quality of your boiler and the noticeable savings on gas usage.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.

We really appreciate your kind comments and your support for ATAG.

Thank you for taking the time to review.

Take care.
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Boiler has had no issues since installation

Boiler has had no issues since installation approximately 12 months ago. Nice and quiet when in operation and much quicker at heating than my previous boiler. Both water and the central heating seem much more efficient

18 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Matthew Bland

Thank you for your great feedback. We’re pleased to hear your boiler has been running trouble-free since installation and that you’re enjoying the quieter operation and improved heating performance compared to your previous system.

It’s also great to know you’ve noticed increased efficiency with both your hot water and central heating.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Best wishes
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Atag and their agent are great to deal with

We where very pleased with the boiler installation and have been happy with the way it performs.
The service is excellent and we have total peace of mind with the warranty

19 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear GNS

Thank you for your kind feedback.

We’re delighted to hear you were pleased with the installation and that your boiler has been performing well.

It’s also wonderful to know our service and warranty give you complete peace of mind.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

We really appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Beoordeeld met 5 van de 5 sterren

Excellent warranty service from ATAG

Had a problem with my ATAG combi-boiler.
Excellent response and service.
I Reported a warranty problem on the ATAG website. Got a quick response from ATAG,they scheduled a service call immediately. Problem resolved in 2 working days from initial contact to resolution.

19 mei 2026
Logo ATAG Heating Technology UK Ltd

Antwoord van ATAG Heating Technology UK Ltd

Dear Ross M

We’re pleased to hear you received a quick response after reporting the issue and that the warranty repair was arranged and resolved within just a couple of working days.

Providing prompt and efficient support is very important to us, so it’s great to know you were happy with the service you received.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for taking the time to share your experience.

Many thanks.
ATAG Heating Technology

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer