SmartScout Reviews 

41
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Smartscout is the essential tool for any kind of retail or market operations. Its base function is solid and consistently evolves.

Beoordeeld met 5 van de 5 sterren

I've used their Chrome Extension and the Brands/Subcategories tools. Its been really good at seeing what the competition is doing or opportunities for selling new products. Probably the only tool... Toon meer

Beoordeeld met 1 van de 5 sterren

I received an email from one of the SDRs at this company, Stanton Watts, and it somehow got past my promotions filter and into my main inbox. Having never heard of the company or the person, I reporte... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been using SmartScout for a while now, and it’s hands down one of the most powerful tools for serious Amazon sellers. If you’re a brand owner, wholesaler, or agency, SmartScout gives you unparall... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

The most extensive Amazon brand and product finder ever made. Seller tools that give you a birds-eye view of what is happening on Amazon. Brands, Sellers, and Products in ways that every Amazon seller and professional will have a leg up on their competition.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(41)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Helpful and easy to use

SmartScout is a helpful and easy to use platform. The Brand Directory is particularly useful for identifying brands with high potential for growth and room for improvement. Would recommended.

22 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is quite scam

This is quite scam. Shame on you. The chrome extension does not work and says the server is down. I wanted to estimate sales for some competitors and paid 20 Euros, but wasted my time and money.
If you want to steal other's money, there are better ways...
Stay away of these scammers....

30 september 2024
Review zonder uitnodiging
Logo SmartScout

Antwoord van SmartScout

Hey Behzad, we have a 7 day money back guarantee. We are sorry that you didn't have a good experience. Our customer service team would be happy to look in your situation.

The Chrome Extension itself is currently free. You also must have jumped into the application. Happy to assist further!

Beoordeeld met 5 van de 5 sterren

Great Job!

I would like to share with everyone about my customer service experience. I received assistance from Henry who is one of the reps for this company and he provided excellent service. I am pleased to say that if you need any assistance they will be more than happy to assist you. Great Job!

2 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great price, great quick features, nice owner

I'm not sure what the bad reviews are talking about The person who runs this is named Scott. Scott has been in contact with me and they've listened to me when I said some things weren't working right they are so very kind and helpful actually a really great company. I've had some software from companies that do things with Amazon that have been absolutely rude and disrespectful. I think this tactical arbitrage and source mogul have had some really decent owners that are very respectful. It's a good software for certain things and it's also affordable which seems to be a problem with some of the softwares. Try it out with a free trial and just cancel before renewal I've had no problems of being charged when I've canceled.

1 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SmartScout auto-renewed my annual…

SmartScout auto-renewed my annual subscription without informing me (reminding customer of this is customary in SaaS world).

I contacted them for a refund but they refused to give one.

Avoid at all costs.

21 december 2023
Review zonder uitnodiging
Logo SmartScout

Antwoord van SmartScout

Hello,
Thank you for your review. We just wanted to add some context here. We did inform you in our Terms of Use about the nature of these charges, which you agreed to. We also received no communication for any sort of cancelation or discontinuation of the service prior to the renewal. As such, we were not able to offer a refund, out of fairness to our other customers. We have gone in and set your account to cancel at the end of the current period so that no further charges come up. Thank you and have a nice day.

Beoordeeld met 1 van de 5 sterren

Auto-renewed with no prior…

Auto-renewed with no prior notification. When I contacted them to cancel and request a refund, Henry blew me off and basically said sorry, I don't care that you aren't in the Amazon business and never use the application, I'm taking your money anyway. This company is a complete ripoff artist. Beware!

13 december 2023
Review zonder uitnodiging
Logo SmartScout

Antwoord van SmartScout

Hello Rick. We just wanted to add some clarification here. We informed you during our conversation that all of the details regarding our billing were included in the Terms of Use that you agreed to upon signing up. Unfortunately, the payment was already over 10 days old at the time of your first message, meaning we really had no ability to bend any policies and offer you the refund, out of fairness to our other customers. We fully upheld our end of the bargain. SmartScout always strives to be as upstanding as possible with our customers, while still adhering to our policies. Thank you, and have a nice day.

Beoordeeld met 5 van de 5 sterren

SmartScout is by far my favorite tool…

SmartScout is by far my favorite tool for selling on Amazon and I have tried THEM ALL! This tool gives me a competitive edge by allowing me to look at the competition in a way that no other tool allows. The way data is presented is brilliant. Plus their customer service and team is really great.

6 juli 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer