Scammer WARNING! Don't deal with this company, even if you find a very attractive price. They were very quick to respond to help us when we had a problem paying for the order, but once the payment w... Toon meer
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Lees wat reviewers zeggen
You ask me for a review yet I have never received the product I ordered and paid for 2 months ago. I have emailed hi@smartyez 3 times for assistance and had no reply. I called the support number and t... Toon meer
I'm convinced this is a scam company. I made an order two months ago on 19 Feb 26, for an item through the shop app. I have not received a tracking number or any sort of shipping confirmation on m... Toon meer
Re order. #991272 Ordered a vacuum robot 11 days ago. Due to the website payment layout, it made me purchase two vacuums instead of one by mistake. I emailed smartyez to cancel the second vacuum.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The first e-retailer that offers complete free shipping ! No membership fee. Express delivery. https://smartyez.com
Contactgegevens
115 Pitt St, 2000, Sydney, Australië
- 028355 1977
- support@smartyez.com
- smartyez.com
1,5
Zeer slecht
79 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 4% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
no $1500 item received!
We ordered a $1500 vacuum in late December and have not received it nor have we received responses to our queries. This website is an absolute scam!!!
27 december 2024
Review zonder uitnodiging
I have not received my order
I have not received my order. Smartyez do not email back or ever answer the phone. It's been about 10 weeks since they took my money
9 mei 2025
Review zonder uitnodiging
Antwoord van Smartyez
Hi Trish, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
SOLAR POWERED FOUNTAIN FAIL
Bought a solar powered fountain last October 26th 2024. Have emailed several times as phoning is useless. After several attempts to get refund they finally got in touch promising a full refund plus $20 for inconvenience. No refund to date and that was 2 months ago. Tried many times since but no response. Would not deal with this shoddy company ever again. I will never see my $180 again. Give them a wide berth!
26 oktober 2024
Review zonder uitnodiging
Antwoord van Smartyez
Hi Frank, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
Ordered item 27th Dec 2024 $627.29
Ordered item 27th Dec 2024 $627.29. No delivery still (16/3/25). Rang vendor. no answer. Emailed twice in last month, no response. Now logged dispute through my bank. I would steer clear, as not able to contact and resolve with vendor.
16 maart 2025
Review zonder uitnodiging
SCAM
I purchased and paid for two items value being $3881.00 on 18th Feb 2025 to date have still not received anything have sent SMS, EMAIL , CALLED but no answer and no delivery advice. Have now put in hands of fraud/scam team.
20 februari 2025
I do NOT receive your product
I do NOT receive your product. email unanswered.
I am cheated by your site.
NEVER buy goods from Smartyez again in the future,
16 januari 2025
Took 3 weeks to get the order…
Took 3 weeks to get the order delivered. (no tracking info and customer service etc).
14 januari 2025
Definitely scammers
Definitely scammers. Impossible to get a hold of and never received items
28 februari 2025
Review zonder uitnodiging
Antwoord van Smartyez
Hi Srijan, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
DON’T GET CAUGHT - SCAM WEBSITE
Ordered an office chair in Jan 2025. Almost March and still haven’t got it. Rang them, just a recording. Emailed everyday for weeks, had ONE response. Went on FB, left messages (I’m not the only one). Tried to talk to someone through Messenger, no response. Have reported them to Australian & State Consumer Protection. Waiting for Conciliation. Don’t get caught, this place does NOT exist. Now I have no chair and have to save to again. Mongrels.
11 januari 2025
Smarteyz advertised 9th Gen iPads WI-FI…
Smarteyz advertised 9th Gen iPads WI-FI for 769.99. Ordered on 26th December 2024. Confirmation of payment email came with a note that they would advise tracking details once it was sent. Several emails later with just one response saying they would cross check it’s now been 8 weeks. We’ll see how the bank goes with a chargeback.
They did send an email wondering when I would make my next order - that would be NEVER 🤪
26 december 2024
Review zonder uitnodiging
Scammers
SCAMMER ALERT. This company is a scam, they do not return calls, or email back. I ordered from them, they took my money, however did not send product. BUYER BEWARE..
9 januari 2025
Review zonder uitnodiging
Poor experience overall
Misleading site instructions leading to purchasing two items. That took a while to rectified.
Had to wait over a month for item to arrive. Comms lacking and couldn't get an ETA.
14 januari 2025
Honest feedback
Hi there,
I ordered a few items in December 2024, few have arrived safely. I checked they were as advertised and I'm happy for them. However, I'm still waiting for my final order (an inflatable tent) which hasn't arrived yet but hopefully soon🤞.
Thanks
Scotty
13 januari 2025
I did nit get my item and I did not get a refund
I did nit get my item and I dud nit ger my money refunded
It is now in the hands of the police
11 januari 2025
Nothing to review as you haven't sent it
11 januari 2025
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