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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This review is purely my experience with the SmilePro teeth whitening kit. I am 61 years old with yellow teeth, almost definitely caused by ageing enamel. As I have sensitive teeth I used the red ligh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was dubious but had read on a group discussion about SmilePro. The first one didn't charge but there was no argument, I got sent a replacement part immediately - all the way from Australia. I have... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve had terrible coloured teeth for years nd have tried so many different options but none have ever worked until now thank you SmilePro for changing my life and smile 😃

Beoordeeld met 5 van de 5 sterren

Really impressed with SmilePro, the shopping experience was quick and easy with super fast delivery. I got the Advanced Kit and have used two pens so far, my teeth are pearly white to the extent that... Toon meer

Bedrijfsgegevens

  1. Tandenbleekservice
  2. ook in
  3. Tandartspraktijk

Geschreven door het bedrijf

SmilePro is a global oral care brand focused on delivering safe, effective, and convenient at-home teeth whitening solutions and oral care. Trusted by over 500,000 customers worldwide, SmilePro's mission is simple: to make professional-level teeth whitening accessible without the cost, hassle, or sensitivity often associated with traditional treatments. Our products are designed using advanced whitening technology to target stains caused by coffee, wine, smoking, and everyday lifestyle habits. With quick, easy-to-use treatments that fit into your daily routine, SmilePro helps customers achieve visibly whiter teeth from the comfort of home. We understand that no two smiles are the same. While our formulas are developed to work across a wide range of staining types, individual results can vary depending on factors such as enamel condition and the cause of discolouration. That’s why we focus not only on results, but also on education, support, and transparency. Customer experience is at the core of everything we do. From product development to after-sales support, we’re committed to ensuring every customer feels confident in their purchase. We offer a 30-day satisfaction guarantee and a responsive support team to help guide you through your whitening journey. SmilePro has been recognised by leading publications and experts, and continues to grow as a trusted name in at-home teeth whitening. Whether you’re preparing for a special event or simply want to boost your confidence, we’re here to help you smile brighter.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

177 reviews

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Heeft 90% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(177)

157 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

The SmilePro Advanced Whitening Kit was…

The SmilePro Advanced Whitening Kit was a very disappointing purchase and overall experience. As someone who is not a smoker and rarely consumes coffee or tea, I had reasonable expectations that the product would deliver noticeable whitening results. Unfortunately, I did not experience any significant improvement despite following the instructions provided.

What was even more disappointing was the refund process. I paid international shipping fees when purchasing the product because I trusted the claims made about its effectiveness. However, when I sought a refund due to the lack of results, I was informed that return shipping costs would not be covered and would have to be paid out of my own pocket. This means that the so-called “30-day satisfaction guarantee” is not a truly risk-free or free-return policy, as customers are required to bear additional costs to obtain a refund.

In addition, the whitening pen had a very strong and unpleasant smell during use, which further detracted from the overall experience.

Based on my experience, I would not recommend the SmilePro Advanced Whitening Kit. The product did not deliver the promised results, and customers should be aware that they may have to pay return shipping costs even when returning a product that they believe is ineffective. This refund policy significantly reduces confidence in the company’s satisfaction guarantee.

15 juni 2026
Review zonder uitnodiging
Logo SmilePro

Antwoord van SmilePro

Hi there,

It’s David here, founder of SmilePro. Thank you for taking the time to share your experience.

While our whitening formula is highly effective at removing many types of surface stains, there are certain forms of discolouration that can be much more difficult to treat with any whitening product, including professional in-chair treatments performed by dentists.
This can include discolouration caused by thin enamel, tooth trauma, certain medications, metal fillings, or other underlying factors.

Unfortunately, without assessing your teeth in person, it can be difficult to determine the underlying cause of the staining.

Regarding our 30-day satisfaction guarantee, we are still happy to provide refunds for customers who are not satisfied with their results. However, as outlined in our refund policy, return shipping costs are the responsibility of the customer. I understand this may not have aligned with your expectations, and I appreciate the feedback as it helps us improve how we communicate our policies.

If there are any outstanding issues with your refund or order, I’m more than happy to personally ensure they are resolved.

Thank you again for your feedback.

David
Founder, SmilePro

Beoordeeld met 5 van de 5 sterren

Incredibly impressed

Received my tooth whitening kit and was excited to start using..... I started to see results after 3 daily treatments.... but then my led light unit was struggling to hold a charge that lasted for the whole treatment. I contacted customer service who suggested a few things to try.... but it seemed to be faulty....so I contacted customer service at Smile Pro again.... readying myself for a battle.... but it couldn't have been easier.... new light unit in the post without argument..... THANK YOU so much Smile Pro....not only does your whitening kit actually do what it promises but your customer care is absolutely fantastic. I cant wait to get back to the programme and ill definitely be back to purchase more whitener and toothpaste.... its gold stars from me ⭐️⭐️⭐️

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Certainly not as portrayed

10 juni 2026
Review zonder uitnodiging
Logo SmilePro

Antwoord van SmilePro

Hi Ariel,

Thanks for taking the time to leave your feedback. I'm sorry to hear you feel that way, as that's certainly not the experience we want anyone to have.

I'd really appreciate the opportunity to understand what happened and see if we can make things right.

Please feel free to contact me directly at contact@smileproworldwide.com, and mention you've spoken with David. I'll personally look into your case and do everything I can to resolve it.

David
Founder, SmilePro

Beoordeeld met 5 van de 5 sterren

Having reached 70 a few weeks ago

Having reached 70 a few weeks ago, I was pretty sceptical about the claims I was reading regarding this product. I am sceptical no more. After just 7 days my teeth are looking whiter than they have for years. Now that I have found this product there is no going back.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It works !

Followed easy instructions - and it works! Noticed a big difference over first week . Really pleased . 👏🏻

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!🤩

Fantastic!🤩
The first teeth whitening system I have used that actually works.
Teeth are considerably white and feel dentist clean.
I will definitely keep using to maintain my vastly improved whiteness.
Thoroughly recommend

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

I have been a customer for over a year and find these whitening pens make a difference if used regularly (like every other week). Affordable way to have whiter teeth. Recently needed to replace the mouth tray as wasn't charging which Smilepro replaced for free. Highly recommend

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best Teeth brush in the market

The best Teeth brush in the market
I have been using electric teeth brush for a long time, however, this is the best I ever used, can’t believe it costs 45€.
It’s so good that I would be happy to pay more. So far I have 4 of them making sure all my family have one.

28 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AAA+ All the products are unreal forever things 💯

AAA+ All the products are the best of the best they are unreal I’ll use them forever I get asked if I have verneers all the time with my natural teeth the strips and pen along with the mouth peace 👌👌been using them for 2 years now and always fast shipping aswell as great quality tht works

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SmilePro Sonic Brush Heads

SmilePro Sonic Brush Heads

Delighted and impressed by the smilepro toothbrush. The brush heads and their affordability is a huge factor of why I tried this toothbrush. With other brands of electric toothbrush I just couldn't afford the brush heads. I love that the smilepro brush head is not the usual small and round. The design is simple but effective. Thank smilepro

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience all round

Excellent experience and really surprised at how good the teeth whitening pen and LED light is. I’ve used others before that didn’t really make a difference but this product really works and you see a difference within 3 uses especially if you use 3 days or more in a row. I have sensitive teeth and it has caused me no sensitivity problems at all I will definitely keep up with using this product. Great customer service very helpful and quick to reply I can’t fault the product or company nothing but a really good experience.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Does not work

Does not work . Waste of money

16 april 2026
Review zonder uitnodiging
Logo SmilePro

Antwoord van SmilePro

Hi Teresa, it’s David here, founder of SmilePro.

Thanks for taking the time to share your experience.

While our products are very effective at removing common surface stains, there are certain situations where teeth whitening can be limited or not work as expected. This can depend on factors like enamel condition, staining from antibiotics, internal discolouration, tooth trauma, or existing dental work such as fillings. In these cases, results can be minimal regardless of the product used.

That said, we completely understand your frustration, which is exactly why we offer a 30-day satisfaction guarantee on our teeth whitening kits.

If you’re open to it, please reach out to our team at contact@smileproworldwide.com
and mention you’ve spoken with me. We can either guide you on the best option for your specific situation or organise a refund if that’s what you prefer.

Thanks again for raising this, and I appreciate the opportunity to make it right.

David
Founder, SmilePro

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