SmoothSale Reviews 

Ben went way above and beyond when the sale looked like falling through.through no fault of smoothsale i hasten to add.everyone at the organisation was polite,engaging and helpful throughout the entire process.
i would happily recommend them

Very good service from the smooth sale team ,both Fil and Sophie have provided great service and I would be happy to recommend smooth sale team both.

If I could give 10 star I would ! such a smooth experience stress and hassle free! Highly recommend! Big shoutout to mainly Ben & especially and to his team who was dealing with my property sale. Thanks so much for a great start to our 2026.

First time buyer and SmoothSale were great, Fil was informative and responsive to every requirement I had, very good service from him and SmoothSale from start to finish. Would definitely recommend

SmoothSale (Ben and Mackenzie) both worked extremely hard and relentlessly to secure the sale of a flat which belonged to a family member.

The circumstances were far from straightforward but from beginning to end, they secured the necessary outcome.

Thank you Ben and Mackenzie.

Your diligence and compassion were exemplary.

Keep up your good work and I will not hesitate to recommend you to anyone facing challenging sale circumstances.

Excellent service, very professional from start to finish, explaining clearly every step and communicating throughout the sale. Would use them.again, definitely much better that the standard estate agent.

Charles was great and so so helpful, makes the whole experience a lot more positive!

Quick, polite and experienced service, my case handler Ben O'brien was fantastic, kept me in the loop and kept regular updates throughout.

Not one viewing, cancelled appointments and a devaluation of £20k due to reduced price listing. Very very disappointing, total waste of 30 days waiting.

I can’t fault SmoothSale for the way they handled what was an exceptionally difficult and stressful situation for me personally.

The sale involved a property facing repossession, building control sign off issues, a surprise sitting tenant, and very tight time pressures, all of which created a huge amount of stress and uncertainty. There were complications and mistakes on my part along the way — entirely due to the circumstances I was dealing with — yet at no point was I made to feel judged or pressured.

Ben, in particular, was outstanding. He was consistently patient, understanding, and pragmatic, even when things became complicated. He took the time to genuinely understand my situation, communicated clearly throughout, and always approached matters with professionalism and humanity.

What really stood out to me was that SmoothSale were humanistic supportive and solution-focused. That made an enormous difference during a period that was already incredibly challenging.

I’m genuinely grateful for the understanding shown by Ben and the directors, and for the effort made to resolve things. Based on my experience, I would not hesitate to recommend SmoothSale to anyone needing a professional service that is also compassionate and human when it really matters/especially in the current climate you need to use experienced professionals.

The professionalism and service given to us by Ryan was outstanding, he was always courteous, patient and supportive, nothing was ever too much trouble.
He always answered and returned my
calls and emails promptly meaning active correspondence kept everything moving forwards efficiently.
Thank you so much for all you did Ryan, it was greatly appreciated.
Teresa x

Highly recommend!

What can I say - was really a smooth sale! Spoke to Ollie at the beginning to get my offer and then Ben and Ryan did a great job with my mum’s bungalow. Inherited it and started with them before probate was granted. They helped with the probate process and cash up front etc and then completed as soon as probate went through. It really took a lot of stress out of a difficult period for us and am grateful to the team - thanks guys!

Ben made my experience great. Ben was so helpful and happy to help me. Ben is an asset to your team and deserves great praise and acknowledgement for his very hard work. Ben thank you so much for looking after me 🙏

Wanted to say thank you to Adam for being patient, understanding and straightforward when handling my enquiry. We had hit a rough spot with our house sale/purchase as it's a 5-person chain and our buyers were demanding completion on a date that didn't work for most of our chain. Was really desperate to save the purchase and reached out to SmoothSale. Adam listened to my situation, explained the process, offered options tailored to my situation and that took my concerns into account. Although we're not proceeding as we've been able to agree a date now with the buyers and rest of the chain, I really appreciate the time and effort spent without any pressure tactics as that put my mind at ease. Cheers.

I know people will always be unsure when taking advice regarding decisions like quick sales but believe me when I say. I'm a full time father and needed a quick sale but become very ill through stress after participating with another sell quick company and lost 3 months minimum important time. I spoke with many other companies during this time and believe me when I say the only reliable genuine company is smoothsale and I swear by my children and all assetts on that which I'm not a fan of doing. Without a doubt I didn't make it easy for them because of what I'd been through previously and nearly lost my sons home and everything but I had Ryan deal with my sale from start to finish and I wouldn't want anyone else if I went through this route again. As things progressed a guy called Ben joined in explaining the more contractual stuff to me but right until the end the pair of them made sure everything they had promised was fulfilled. Even the Solicitors they provided to act on my behalf were amazing. People need to remember low prices aren't offered as a con, smooth sale are exchanging with as quick as 7 days, paying all legal fees amd cutting out time wasting viewings. It's a business they also need to profit from. They explained everything thoroughly with made sense to there offer and honestly made me belive in loyalty and fulfilling promises once again. 100% my advice would be don't consider anyone else, let these guys help. Happy to be contacted for proof and more advice on how happy I was with my exchange which completed today. 100% ask for Ryan and Ben if you do contact them .

Excellent outstanding service, care, and attention from start to finish. Ben and the whole team went out of their way to find a seller suitable for me and take me smoothly through the whole process. Communication was great and they kept me informed at every stage. Ben even called to check in on me when I was unwell during the process. I’d thoroughly recommend to anyone looking to sell their property; rental or otherwise.

I had a very positive experience with Smooth sale case handler FIL very helpful and efficient he will go above and beyond to meet your needs this company is definitely a trustworthy company aswell as honest they definitely look after your best interests. I would definitely recommend even be a returning customer if I ever require their excellent services.

I would give more stars
if I could, I have
had an amazing experience with this company after finding our dream home and no buyer, contacted SmoothSale spoke with Adam initially who explained everything clearly, we were then dealt with by Josh who I have to say has gone above and beyond for us to secure our dream! Working after hours to make sure the paperwork was completed by the deadline otherwise we would have lost everything! Josh's communication with us has been second to none, keeping us updated every step of the way!
I couldn't recommend this company enough!
Thank you Josh

Having been let down by a buyer for our late parents' property, we contacted SmoothSale for a quick sale so that we could move on. Fil and Sophie have been great, keeping us updated along the way and giving us confidence that we'd at last get a sale, which we did.