It's been over 3 weeks and still haven't received my shoes. Fedex says they need a document from you and have been waiting now for nearly 2 weeks. Very disappointed that the shoes have been stuck in c... Toon meer
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Lees wat reviewers zeggen
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Toon meer
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Toon meer
Bedrijf heeft geantwoord
Schuhe waren im Shop als dunkelblau beschrieben - tatsächlich dunkelgrün. Da ich den Versand bezahlen musste, wollte ich nicht auch noch den Rückversand bezahlen. Auf meine 2 malige Kontaktaufnahme... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sneakin : Sneakers, Fashion and Trendy Clothing
Contactgegevens
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , Frankrijk
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,5
Gemiddeld
189 reviews
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Antwoord van Sneakin
Dear valued customer, thank you for sharing your feedback with us.
Wishing you a wonderful day ahead! 😊
My order was delivered in a timely…
My order was delivered in a timely fashion and I couldn't be happier with the product!
12 juli 2026
Antwoord van Sneakin
Dear valued customer,
Wishing you a wonderful day ahead! 😊
I am still waiting on Sneakin to…
I am still waiting on Sneakin to complete the FedEx customs form so that my order can be cleared through customs
9 juli 2026
Antwoord van Sneakin
Hello,
We are sorry to hear that you experienced issues with the delivery of your package.
This does not reflect our usual standards. Could you please contact us at customer@spacefoot.com with your order number so we can look into the situation? We will also follow up with our carrier to ensure this type of error does not happen again.
Thank you for your patience.
Have a great day,
The Spacefoot Customer Service Team
exactly what I ordered!
30 juni 2026
Antwoord van Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Knock of not a dodger mlb hat
Knock of not a dodger mlb hat. Ripped of on 40dollar shipping. Cheap sizer plastic …big 🩷disappointment
23 juni 2026
Antwoord van Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so we can resolve this issue. Please contact our customer service team at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Shocked how fast I got the shoes
Shocked how fast I got the shoes. Everything went smooth as silk, A+. I was searching for a pair of Hoff sneakers exactly like my favorite ones I bought on a trip to Spain that are now worn out. Honestly I was skeptical before I purchased, but couldn't find them anywhere else, so I went for it. Very pleased - they were delivered super fast and are exactly what I had searched for, and pristine. Recommend.
16 juni 2026
Antwoord van Sneakin
Thank you for taking the time to share your feedback with us.
We are delighted to hear that your Hoff sneakers and shoes arrived promptly, meeting your expectations for speedy delivery. We strive to ensure a swift and reliable shipping experience for all our customers.
We appreciate your support and look forward to serving you again soon!
Antwoord van Sneakin
Dear customer, thank you for sharing your feedback with us!
We appreciate your support and wish you a wonderful day! 😊
Antwoord van Sneakin
Thank you for sharing your feedback with us.
We are delighted to hear that your sandals arrived quickly and met your expectations regarding delivery speed. Your satisfaction is important to us, and we strive to maintain this level of service.
We appreciate your support and look forward to serving you again soon!
Antwoord van Sneakin
Dear customer, we appreciate you taking the time to share your experience with us.
We look forward to welcoming you back to our store soon!
Antwoord van Sneakin
Dear customer, thank you for sharing your experience with us.
We look forward to welcoming you back soon on our platform!
Poor Communication and Service Post Sale
I placed an order for luggage as the product I wanted the manufacturer does not ship directly the US. I waited two weeks before reaching out as no shipment confirmation was received. Five days after my outreach I was informed my order was on hold due to suspicion of fraud. I was NEVER notified of any potential order concern nor was my card issuer AX.
I requested cancellation due to non-shipment, which Sneakin' refused due to the suspicion of fraud. So no order being shipped and no cancellation was to be processed.
I initiated a dispute w/ AX and received a full refund w/n 15 minutes of uploading the supporting documents: Order Confirmation and Confirmation from company of refusing to ship/cancel the order.
I would never recommend this site for any order. The communication is essentially non-existent.
25 mei 2026
Review zonder uitnodiging
Antwoord van Sneakin
Hello,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to know more to resolve this problem.
Please contact our customer service team at customer@spacefoot.com (specifying your order number)
so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
The money I paid for delivery was…
The money I paid for delivery was useless. The delivery was never made. I had no way of contacting you to discuss the issue.
26 mei 2026
Antwoord van Sneakin
Hello Ms. Zlateva,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Exactly what I ordered.
14 mei 2026
Antwoord van Sneakin
Thank you for taking the time to share your feedback with us.
Wishing you a wonderful day! 😊
please please avoid if you want to receive your order. they accept orders without having items in stock
I have ordered an item from them. I subsequently saw the bad reviews here and was concerned to see so many people saying that shipping takes ridiculously long, and items don’t arrive and orders are allowed without items being in stock. So I queried this. They assured me they would ship before their shipping deadline which was way after the order date (this is just to ship not even deliver) - I’ve never come across such a long expected period between order and shipping. Subsequently that deadline has come and gone and I have stopped receiving responses from their customer service. I am very concerned they have just taken my money with no intention to resolve this issue or send me my purchased product.
6 mei 2026
Review zonder uitnodiging
Antwoord van Sneakin
Hello Mr. Daly,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Shoes delivered in a timely manner, even from overseas!
Shoes delivered in a timely manner, even from overseas! Product was as expected and is a great color.
20 april 2026
Antwoord van Sneakin
Dear customer, thank you for sharing your feedback with us.
We appreciate your support and look forward to serving you again soon.
Geox Men Shoes
The shoes I ordered were as described. My boyfriend loved them. I recommend this Company 💯.
10 april 2026
Antwoord van Sneakin
Dear customer, thank you for sharing your feedback with us!
We appreciate your support and look forward to serving you again soon.
Exactly as described
Item arrived early and was in excellent shape. I will purchase from this company again.
10 april 2026
Antwoord van Sneakin
Thank you for taking the time to share your feedback with us!
We're delighted to hear that the delivery speed met your expectations, as we strive to provide a swift and reliable service for our customers. Your satisfaction motivates us to maintain this standard consistently.
We look forward to serving you again soon!
Item never came
31 maart 2026
Antwoord van Sneakin
Hello Ms. Mikorenda,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Delivery was super fast
Delivery was super fast. Shoes look amazing and are super comfortable. I will definitely recommend.
23 maart 2026
Antwoord van Sneakin
Thank you for sharing your feedback with us!
We look forward to welcoming you back soon!
Antwoord van Sneakin
Thank you for sharing your positive feedback with us!
We look forward to welcoming you back soon on our website!
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