SNG Barratt Reviews 

Many times now you supply the incorrect parts.
You need to understand the effect this has on our business costing time, money and dissatisfaction with our customers.
In the past 6 months it has happened on more occasions than not

Very helpful and knowledgeable, underpromised and over delivered. Easy to talk to on the phone and experience not ruined by useless complicated website unlike most modern day organisations, thanks for great service and please do not change.

I have been dealing with SNG Barratt for over 20 years now - I always find them extremely helpful and they carry an enormous range.

Well organzied shop, usually good quality parts and good prices. Max is doing a great job dealing with quality concerns. Issues are solved quickly.

Brilliant service off the shelf delivery

Fast ordring, fast delivery

The item arrived on time and was exactly as described

Parts generally in stock, queries answered promptly. Delivery updates are very useful - especially when shipping to Australia

I have been a customer of SNGB for the best part of two decades and they have never let me down.
Often my orders are complicated and complex but the dedicated sales and technical staff are more than up to the challenge.
There is also the personal touch when doing business with SNGB. The person you are dealing with supplies his or her email address.
Well done SNGB and I will continue to recommend you to my many car enthusiast friends.
Neil Kershler
Sydney Australia

Good service and instant delivery

I agree with the previous notes corresponding to one star service.
I had the similar most horrendous experience with SNG Barratt. Regardless whether it was their Dutch office and the worse service at French office, and the liaison between the two is unbelievably time consuming and inefficient ( and I suggest language inconsistent). I have ordered the parts and provided my bank card details. And haven’t heard from either office for two weeks, ( my guess is that they never have available parts and they have to order elsewhere). Two weeks later my card was charged and shipment made whilst I have already found available Jaguar parts from the online store I use regularly and secure.
I called to Dutch office, then was connected to the French one ( the order was delivered to France) and asked for reimbursement. It took then a month to deal with it and reimburse me except all the shipping fees ( ingoing and outgoing), I had to do paperwork and make a follow up emails.
When I expressed my dissatisfaction in writing, they blamed it on me, and prior to that they contacted French department ( most useless in communication or lost in translation), and it was ll in vein.
Therefore, if considering order spare parts for Jaguar, I would never get the order from their website. There are couple of secure online platforms in France, which have most of the parts in stock, communicate efficiently in all languages, and if any problem
Arises easily transfer credit or note of credit to the customer with the shipping fees offered and complimentary services provided.

I had a nightmare communication experience with SNG Barratt, and found them totally irresponsible and lacking customer value and decent communication.

I placed an order for Jaguar XJS parts in June 2026. Only received half of the order. Apparently OUT OF Stock. Still waiting.
They say they need more money before they can dispatch the remaining parts.
THIEVES !!

Ordered two parts in separate orders recently, both were delivered very quickly, well packaged.

fast delivery, quality parts

Good products and very good help from the company

Very happy have no complaints at all will use again thank you

The staff are very helpful and experienced in there job that gives you confidence in ordering the parts for your car they have a fantastic stock of parts and a great price.

My latest order had one incorrect item. I phoned them up straight away. The could not have been more help full. The correct item was sent out immediately.
Thank you to all at SNG Barratt.

Expertise and discount for jaguar drivers club members + prompt delivery