Snowgoose Reviews 

1.503
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Ordering process was simple. Payment process was simple. The box was delivered on the day requested. However, what I ordered was not delivered. I ordered the In Loving memory box. Fruit, chocolates, c... Toon meer

Beoordeeld met 5 van de 5 sterren

100 St Georges Terrace ordered 20 cherry , baci chocolate and Chandon boxes for our VIP tenants for Christmas 2020 and what a hit they were. We immediately placed our order for 2021 as th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff were excellent in assisting us to send out these hampers to multiple addresses to our Board members. The goods were fresh and delicious. There is something in the box for everyone to enjoy. Than... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowled... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel
  2. ook in
  3. Hobbywinkel
  4. Voedselproductenleverancier

Informatie afkomstig van verschillende externe bronnen

At Snowgoose, we believe in surprising, delighting and making someone feel special in an unforgettable way. We guarantee to captivate the senses and delight the taste buds with the finest, freshest produce from Australia’s top growers and artisan providores, all exquisitely presented in our signature wooden boxes. We believe that in this busy, crazy world, people need to feel cherished with a gift of taste that helps them slow down for a moment… to pause and indulge in life’s simple luxuries.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.503)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

good service

good service, prompt delivery, appreciated by recipient!

1 september 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Catherine!

Beoordeeld met 5 van de 5 sterren

Fruit is better than flowers

I brought a Snowgoose basket instead of flowers for a friend that had just lost his wife and had people staying with him. The basket was accepted and they thought it was a lovely gift as it had some juice and fruit that they could share with the people staying and it also helped him as he had fresh fruit and vegetables.

1 september 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Melissa, for your feedback!

Beoordeeld met 5 van de 5 sterren

Love your work

Love your work! I have purchased from Snowgoose at least half a dozen times and every time your service and the quality of your items has been outstanding. It's my go to because its always high standard and everyone loves the items. Thank you so much. I'll continue to purchase from your site.

1 september 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you for your feedback, Christine! We appreciate your continued support and look forward to assisting you with your gifts in future.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, excellent produce; very happy recipients...nothing more to add.

1 september 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you for your feedback, Cooltint! We are pleased that your recipients are happy with your thoughtful gifts.

Beoordeeld met 5 van de 5 sterren

Just a very big thank you to Snow Goose…

Just a very big thank you to Snow Goose for their professional support and reaction to a delivery mishap. A hamper was delivered to the wrong suburb and rather than play the blame game they quickly did up another hamper and ensured its arrival on that day. I am really appreciative and Snowgoose can rest assured of our continued business long into the future. Thanks again!

13 augustus 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Richard, for your feedback.

Beoordeeld met 1 van de 5 sterren

A complete and utter disappointment

We ordered a small Snowgoose hamper for a friend to celebrate her birthday in Melbourne. aving ordered similar hampers before from Snowgoose we were expecting a lovely hamper for our friend. What they sent was an embarrassment . For a $159 hamper it contained approx 6 pieces of fruit, a bottle of wine and some chocolate. We complained to Mngt, who never came back to us, even though they said they would investigate the complaint

11 augustus 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Say Yes to Snowgoose…

Have always found the Snowgoose experience - both as sender and receiver of hampers a very positive one. Polite and informative order takers, fast delivery and the hampers of excellent quality.

Thank you for you wonderful service.

28 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you for your feedback, Catherine!

Beoordeeld met 4 van de 5 sterren

Product was delivered as requested but…

Product was delivered as requested but no card attached so recipients were not aware that I organised it.
A little pricy when you add on postage but apparently all the fruit was beautiful & of high quality

28 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you for your feedback, Andrea. We add the card if there is a greeting message added to the order.

Beoordeeld met 2 van de 5 sterren

The box was quite bare for the price…

The box was quite bare for the price paid. It also came with chocolates (Ferrero Rocher) which was not apart of the specific hamper I ordered. I ordered the hamper chosen because it didn't come with chocolate but it did anyway.

24 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Amy.

Beoordeeld met 1 van de 5 sterren

False advertising

I purchased the gift hamper for $89 as pictured on the website. The hamper that was delivered would have been half the size. When I phoned an apology was given stating that the wrong picture was on the website. The company has apologised and delivered the correct box at no extra cost but beware.... what is advertised for $89 is NOT what will be delivered. ( they assured me the picture will be changed but that has not happened)

22 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Meredith, for your feedback. The images on the website are of the large hamper. We have stated this under the image of the hamper. Apologies if there was any misunderstanding.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service from start to finish! Gift was delivered the day I was told it would be, fruit was in excellent condition and was totally loved by the receiver. Will definitely use this service again.

With thanks
Sylvia :)

22 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you for your feedback, Sylvia. We look forward to assisting you with your gifts.

Beoordeeld met 1 van de 5 sterren

hamper received was different to your…

hamper received was different to your description
I emailed my complaint but did not get reply
Mary A Henderson

22 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Apologies Mary. Our team will be in touch.

Beoordeeld met 4 van de 5 sterren

Usually a nice box but wine not available as ordered

Usually a very nicely presented box of fruit and wine.
Unfortunately 3 days after my order was placed, there was a delay due to COVID, I was told that the particular expensive bottle of wine I had specifically chosen was not available. A substitute was offered and reluctantly accepted -
Delivery was also delayed until the Monday even though I had ordered the box on the previous Wednesday

21 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Bundy, for your feedback. Unfortunately, due to challenges faced by our suppliers during these COVID times, we've had to substitute some items in our hampers. It is our promise that any substitution is of the same if not better quality.

Beoordeeld met 5 van de 5 sterren

Loved it!!!

Loved it!!!

Even though they didn’t deliver to the address I required, I was able to get it delivered to a mutual friend who then delivered it to intended recipient and she LOVED it!!!

So thanks Snowgoose. You have an AMAZING product 😍

21 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Tiffany, for your feedback. We are glad that your recipient loved your thoughtful gift.

Beoordeeld met 5 van de 5 sterren

Website experience was positive

Website experience was positive, product was delivered on the agreed time and in a professional manner. The price is on the high side but the quality was indeed a notch above the rest. As the saying goes: you get what you pay for!

20 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Gabriel, for your feedback!

Beoordeeld met 5 van de 5 sterren

perfect alternative to flowers

This gift is always a perfect go to in place of flowers. It’s practical and thoughtful (great for those foodie friends). The fruit is always so varied and fresh. Travels amazingly well (to central coast NSW).

20 juli 2020
Review zonder uitnodiging
Logo Snowgoose

Antwoord van Snowgoose

Thank you, Anna, for your feedback!

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