Sarah's Flowers Reviews 

1.694
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

To receive a surprise delivery of flowers was one thing, and the quality of presentation was another! The care taken when putting the lovely arrangement of white and oriental lillies was evi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You know whats really really nice…… when you order flowers and the person on the receiving end actually receive what you have ordered and not some watered down version. Cannot recommend Sarahs Flower... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangeme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 162021829

  1. Bloemenbezorging
  2. ook in
  3. Bloemist
  4. Cadeauwinkel

Geschreven door het bedrijf

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(1.694)

159 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A 'bloomin' quality service!!

To receive a surprise delivery of flowers was one thing, and the quality of presentation was another!

The care taken when putting the lovely arrangement of white and oriental lillies was evident.

They provide clear instructions for maintaining the bloom so to enjoy the scent on opening, and the additional box of chocolates were of the finest selection.

Highly recommended if quality and hight standard is what you like to 'gift'

2 oktober 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for such a lovely review! We’re delighted you were impressed with the beautiful arrangement and thoughtful extras.

Beoordeeld met 5 van de 5 sterren

Service excellent

Service excellent, good communication

28 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for your lovely feedback! We’re so pleased you were happy with our service and communication.

Beoordeeld met 5 van de 5 sterren

You know whats really really nice………

You know whats really really nice…… when you order flowers and the person on the receiving end actually receive what you have ordered and not some watered down version. Cannot recommend Sarahs Flowers enough. So easy to order, exceptional service from start to finish and free delivery on my next order… yep, really nice 💛🧡

25 september 2026
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

What a fantastic review – thank you! We're so glad to hear you had such a wonderful experience with us.

Beoordeeld met 4 van de 5 sterren

Update to my previous review

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangement sent and I chose a fresh flower box which was delivered this afternoon. The replacement arrangement is lovely and I appreciate the gesture.

29 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for your lovely follow-up. We’re delighted to hear that you’re happy with the replacement flower box and that Briana was able to assist.
We really appreciate your understanding and the opportunity to resolve this for you. We hope the beautiful flowers bring plenty of joy!

Beoordeeld met 5 van de 5 sterren

Funeral flowers

Sarah did my flowers for my son's funeral, they were absolutely beautiful and the lowest price, I highly recommend Sarah I'm extremely impressed and 100% happy, delivery was exactly on time and the service was second to none, I would never go anywhere else now.

23 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Angela - we are so grateful to hear we were able to help out during this time. Please always feel welcome to reach back out if we can ever be of assistance again in future. Please take care!

Beoordeeld met 1 van de 5 sterren

Extremely disappointed

Extremely disappointed. Arranged $185 bunch of flowers to be sent to my wife at work as she was retiring after 35 years. Asked for an early delivery and was told unavailable. Sarah’s advised it was guaranteed to be delivered by 5pm as it was a workplace. Wife finished and left at 5.30pm without any delivery of flowers as promised!! Will be seeking a refund

25 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for taking the time to pass on this feedback, David. I'm so incredibly sorry to hear of your experience and that your gift was not received for such an important occasion. This is absolutely not up to our usual standards and I would love to follow this up further with you urgently. I have located your order and will arrange for one of our friendly team to reach out directly. Our deepest apologies again. I hope you're keeping well!

Beoordeeld met 1 van de 5 sterren

Absolute rip off better value from Woolies or Coles

Update to original review. I was contacted by Alana-Rose the following day of this review and offered a further refund of $35 or redelivery of a new arrangement. I am appreciative of them reaching out to try to rectify.

I paid $136 for a box arrangement for my friends birthday. I was so embarrassed when she sent me a photo of the arrangement. It looked like it came from Woolies or Coles - terrible!! I called to complain and was told it was exactly what I ordered and offered a $15 refund or $20 off my next order. I will never ever use Sarah’s flowers again - whoever they contract to do their arrangements in Canberra should be ashamed!!

23 september 2026
Review zonder uitnodiging
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Antwoord van Sarah's Flowers

Thank you so much for taking the time to pass on this feedback, Christine. I'm so sorry to hear of your experience and how this order was handled. We take all feedback very seriously so I would love to follow this up further with you urgently. I have located your order and will arrange for one of our friendly team to reach back out. Our sincerest apologies again. I hope you're keeping well!

Beoordeeld met 5 van de 5 sterren

Wonderful 'same day' flower delivery

Beautiful flowers with guaranteed same day delivery before 5pm.

Have never been let down or disappointed.

23 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks for your lovely review, Ruth - we are so happy to hear you've had such great experiences with us and can't wait to assist you again next time :)
Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

COMPLETELY HAPPY WITH THE OVERALL EXPERIENCE

Completely happy with the ease of ordering, the floral arrangement was exactly as portrayed on the website and it was delivered on time. Happy with the overall service.

23 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Wendy, we're so happy to hear that your experience with both our service and products was excellent. We appreciate you sharing, and wish you a wonderful day ahead!

Beoordeeld met 3 van de 5 sterren

My order was incorrect

My order was incorrect. I order native posy, the ribbon, small chocolates and the knitted bear. The other bear was delivered. I paid for more expensive bear and cheaper bear was delivered.

19 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Maxine,
Thanks for reaching out!
I am so sorry to hear the wrong bear was delivered. I can see our team has since been in touch and refunded you, however I will ensure we reach out again and improve your experience.
Take care!

Beoordeeld met 5 van de 5 sterren

Excellellent reliable service and good…

Excellellent reliable service and good tracking

14 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you for your kind feedback. We’re pleased to hear you found our service reliable and the tracking helpful.

Beoordeeld met 5 van de 5 sterren

Very responsive

Very responsive, high quality of good

10 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for your awesome review!

Beoordeeld met 5 van de 5 sterren

I live in the U.K

I live in the U.K, my Sister lives in Oz. Needed to find a florist who would deliver to Belgrave. Found Sarah's on line. Interflora from the U.K to Oz is way too expensive. Flowers arrived on time, easy to pay and sister over the moon

7 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for your kind review, Coral - we are so happy to hear you had such a great experience with our service and that we were able to help spread your love from afar! Please always feel welcome to reach out if we can ever be of assistance again in future :)
Have a fantastic day!

Beoordeeld met 5 van de 5 sterren

Excellent

Customer is excellent from start to finish.

6 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for your kind review, Michelle - we are so happy to hear you had such a great experience with our service! Please always feel welcome to reach out if we can ever be of assistance again in future :)
Have a fantastic day!

Beoordeeld met 5 van de 5 sterren

After disappointment from last…

After disappointment from last delivery, Sarahs Flowers followed up on my review very promptly with phone calls and emails, apologising and offering to make up for the disappointment. Today, they did not disappoint, and as promised, a beautiful bunch of flowers was delivered to my daughter for her birthday. Thanks Sarahs Flowers, my faith in you has been restored.

3 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thank you so much for giving us the chance to make things right. We’re so happy to hear your daughter loved her birthday flowers! 💐

Beoordeeld met 1 van de 5 sterren

Pathetic

Delivered to the wrong address
Person who recieved it had to deliver it themselves as the address was printed clearly on the card.
I have used this compamy for many years without a problem.
This time the flowers delivered had about 5 flowers in it and some green folage
This cost me $160 + delivery, to say it was pathetic would be an understatment
I went to Coles that night and paid $35 and got aprox 20 flowers in the bunch a better deal by far.
I'll never use Sarahs flowers again.
I thought this was some kind of joke, it was so pathetic.

1 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Rob,
Thank you so much for taking the time to pass on this feedback. We're so incredibly sorry to hear of your experience and the disappointment caused. This certianly doesn't sound up to our usual standards at all! We take all feedback very seriously and would love to follow this up further for you urgently. If you can possibly provide the 5 Letter Order Reference for this delivery, I will arrange for one of our friendly team to reach out directly. Our sincerest apologies again for this experience. I hope you're keeping well!

Beoordeeld met 5 van de 5 sterren

Great Service

I live in New Zealabd and first time I bought things online but I really want to.send flowers to my daughter on her birthday just to put smiles on her face
They follow my instructions i can not thanks them enough , your service is great and highly recommended to all my friends thank you so much for helping me

1 september 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Mary - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Beoordeeld met 1 van de 5 sterren

Disgusting Flowers

I have always raved about how good Sarah's flowers are however my last order was absolutely disgusting. Flowers were not as ordered and half were actually well passed their use by date I ordered the "Pastel Pink" but weren't't even pink. Also had problems with a previous order with flowers not being delivered to front door and were found
three days later by chance.
I won't be using them again. I would love to know who the florist was they used ink Richmond Victoria as they should not. be in business.

27 augustus 2026
Review zonder uitnodiging
Logo Sarah's Flowers

Antwoord van Sarah's Flowers

Hi Helen,
I am so sincerely sorry to hear you were disappointed in the service and the flowers. I would love to further look into this and improve your experience. I have been unable to locate your order from your name. Would you be able to kindly respond to this message with your 5-letter reference code?

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