Snowgoose Reviews 

1.503
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Ordering process was simple. Payment process was simple. The box was delivered on the day requested. However, what I ordered was not delivered. I ordered the In Loving memory box. Fruit, chocolates, c... Toon meer

Beoordeeld met 5 van de 5 sterren

100 St Georges Terrace ordered 20 cherry , baci chocolate and Chandon boxes for our VIP tenants for Christmas 2020 and what a hit they were. We immediately placed our order for 2021 as th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff were excellent in assisting us to send out these hampers to multiple addresses to our Board members. The goods were fresh and delicious. There is something in the box for everyone to enjoy. Than... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowled... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel
  2. ook in
  3. Hobbywinkel
  4. Voedselproductenleverancier

Informatie afkomstig van verschillende externe bronnen

At Snowgoose, we believe in surprising, delighting and making someone feel special in an unforgettable way. We guarantee to captivate the senses and delight the taste buds with the finest, freshest produce from Australia’s top growers and artisan providores, all exquisitely presented in our signature wooden boxes. We believe that in this busy, crazy world, people need to feel cherished with a gift of taste that helps them slow down for a moment… to pause and indulge in life’s simple luxuries.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.503)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Special gift for special people

I have sent many boxes to friends and family over the years and it is always received with a “wow what a lovely box we received “ people love them and feel very spoilt. the products are of high standard, fresh and beautifully presented. Thank you snow goose. I recently sent a box to a young family

18 februari 2021
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Antwoord van Snowgoose

Thank you Gabriele, for your feedback! We appreciate your continued support.

Beoordeeld met 5 van de 5 sterren

Thank you

Excellent customer service and great packaging
Shirley

18 februari 2021
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Antwoord van Snowgoose

Thank you, Shirley, for your feedback!

Beoordeeld met 5 van de 5 sterren

Prompt, delicious delivery.

The delivery was prompt as promised and the contents of the mixed fruit box were colourful, fresh and delicious. My 85 year old aunt was delighted with her birthday gift. I'm a long way away, so this was a great solution. Thank you!

18 februari 2021
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Antwoord van Snowgoose

Thank you, Christine, for your feedback! We are pleased that your 85 year old aunt was delighted with your thoughtful gift!

Beoordeeld met 3 van de 5 sterren

I like Snowgoose and so far I bought…

I like Snowgoose and so far I bought only fruit hampers online.
The last purchase I did, I didn't know if the other party had received the hamper as I didn't received any mail or message to say it was delivered, so I had to ask the third party if they actually received a fruit hamper from me.
It would be nice in future if Snowgoose can send a message to say it has been delivered so I am aware.
Thank you.
Coney

18 februari 2021
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Antwoord van Snowgoose

Thank you Gim, for your feedback. We are working with our courier partners to add a tracking functionality to our service.

Beoordeeld met 1 van de 5 sterren

Complete rip off

Dreadful. The cost of the hamper was not insignificant and when it arrived was utterly underwhelming. I imagine the cost of the minimal fruit that came in the box was well well below what I paid. It really was quite shockingly bad. Do not purchase these fruit boxes it’s a total rip off.

18 februari 2021
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Antwoord van Snowgoose

Thank you for your feedback, Nick.

Beoordeeld met 5 van de 5 sterren

Fruit basket was exactly as advertised…

Fruit basket was exactly as advertised and delivered promptly. Included cheese, chocolate and wine. Very nicely out together. Quality fruit and cheeses. Was very much enjoyed. Would definitely order from snowgoose again and recommend to others.

18 februari 2021
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Antwoord van Snowgoose

Thank you, Debra, for your feedback. We are pleased that your recipient enjoyed your thoughtful gift. We appreciate your recommendation and look forward to helping you with your gifting needs in future.

Beoordeeld met 5 van de 5 sterren

The Hamper was delivered in a very…

The Hamper was delivered in a very timely manner and according to the recipient the produce and presentation was very good

18 februari 2021
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Antwoord van Snowgoose

Thank you Lyn for your feedback. We are happy that your recipient was pleased with your thoughtful gift!

Beoordeeld met 3 van de 5 sterren

Not meet my expectation

Not meet my expectation. The size and item include in the fruit box not as prestable as I thought. It doesn't look like a generous gift for the amount of money spent on it.

18 februari 2021
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Antwoord van Snowgoose

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Reliable
And wonderful produce

18 februari 2021
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Antwoord van Snowgoose

Thank you Liza!

Beoordeeld met 5 van de 5 sterren

Beautiful gift

Such a beautiful gift for new mum, dad and Bub. Beautiful selection of quality items.

18 februari 2021
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Antwoord van Snowgoose

Thank you for your feedback Mel!

Beoordeeld met 5 van de 5 sterren

The fruit baskets have been impeccable

The fruit baskets have been impeccable, fruit fresh and a great variety. The people who received them gave wonderful feedback about the condition and variety of fruit included. Thank you.

18 februari 2021
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Antwoord van Snowgoose

Thank you Cherylanne for your feedback!

Beoordeeld met 5 van de 5 sterren

Website was easy to use

Website was easy to use. Order was delivered early morning not end of day like some other companies. The products and fruit were excellent and perfect which is always a concern. Recipient was over the moon.

18 februari 2021
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Antwoord van Snowgoose

Thank you for your feedback! We are pleased that your recipient was over the moon with your thoughtful gift.

Beoordeeld met 5 van de 5 sterren

Beautiful Crate and Timely Arrival

My husband and I live overseas and found your site in searching for a very practical gift for a loved one going through chemotherapy. The hamper arrived on schedule despite our loved one living in the outskirts of Melbourne. She was very pleased with the quality of the products including the beautiful crate that the fruits and juice came with. Thank you so much and we will definitely be repeat customers.

2 februari 2021
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank you Riccinni for your feedback! We are so pleased that you were able to bring joy to your loved one in their difficult time. We look forward to assisting you with your gifting needs in future.

Beoordeeld met 2 van de 5 sterren

I explained that the recipient was a…

I explained that the recipient was a worker at a hospital, I gave the area and phone number of recipient. I asked for the delivery to take place before a certain time and was assured it would happen otherwise I was changing the day of delivery.
It has not arrived!!
Very disappointing.

19 januari 2021
Review zonder uitnodiging
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Antwoord van Snowgoose

Apologies for your disappointing experience.

Beoordeeld met 5 van de 5 sterren

Snowgoose flies east to west

I would like to thank Snowgoose for delivering fresh fruit hampers on both sides of our continent. Not having seen my daughter since last Christmas due to the pandemic and subequent early border closures in WA, this seemed like a perfect reminder of past summers and better times. Both hampers were delivered on the promised dates and recipients told me they were thrilled with the fruit boxes. Thanks to Snowgoose, as it flies across borders regardless of the pandemic.

23 december 2020
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank you Vanessa for your feedback!

Beoordeeld met 2 van de 5 sterren

I would not recommend if you live outside of a city.

If you live in a regional area I would not recommend Snowgoose if you would like fresh cherries, despite their claims on the website. They may be tasty and picked and sent from their farm in a timely manner but their method of delivery to regional areas within their stated delivery scope is below standard. My gift of cherries were left at local post office over a weekend by their chosen courier with no attempt at delivery to the doorstep, which I had paid for. This is the second unsatisfactory experience with Snowgoose's delivery, again with cherries gifted to me 4 weeks ago arriving late and hot. I won't be recommending or gifting from Snowgoose again.

22 december 2020
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank you Kym for your feedback.

Beoordeeld met 2 van de 5 sterren

Not as per advertised

My sister received the hamper we ordered. Whilst it arrived as per scheduled, I have to say the hamper is a bit underwhelming compared to what was advertised on the website. I understand there will always be variances but in this case, I think the variances are worth mentioning. Strawberries and cherries are in season and one would expect this would be included in hampers going out at this time of the year. We even ordered the large box. It definitely was not packed as per photo on the website.

22 december 2020
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank you Su Jin Yap for your feedback.

Beoordeeld met 5 van de 5 sterren

Thank you Snowgoose

Thank you Snowgoose....one of your beautiful boxes was just delivered to our son & daughter in law in Melbourne. They are beyond thrilled & so am I after seeing the photo they sent.
So glad I made such a good choice in using your company.
Merry Christmas

21 december 2020
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank you Margaret! We are glad that your son and daughter-in-law were thrilled with your thoughtful gift!

Beoordeeld met 5 van de 5 sterren

Good service

I would highly recommend this company. I have used them twice recently, and both times the hamper arrived on time and without a problem. The fruit was high quality.

18 december 2020
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank Anna! We appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Great customer service

I have used snowgoose a couple of times and their hampers are always wonderful. Recently I wrote the wrong address on the online order form and when I called them to fix the issue they were excellent. I was impressed at the level of commitment shown to my issue. The customer service representative I spoke to was thorough and persistent. She never focussed on my mistake only what could be done to fix it. She was completely solution-oriented the whole time. The next day my package arrived to the correct destination in perfect condition. I'm a happy customer!

15 december 2020
Review zonder uitnodiging
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Antwoord van Snowgoose

Thank you Elizabeth for your feedback. Our customer service team loves happy customers and that's why does all it can make them happy! :)

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