The customer service, delivery and response. I contacted the team a few days before purchase to confirm delivery timeliness because I was moving into a new apartment, they were very helpful and whe... Toon meer
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Ordered online on a Thursday, their was a glitch with order but within a short space, the tech department had it sorted and order confirmed. I was phoned very helpful staff and mattresses delivered by... Toon meer
Bedrijf heeft geantwoord
Very happy with my recent purchase of King divan bed bundle. Snuggle mattress is super comfy & headboard & base look great. Mark was a pleasure to deal with & communication was brilliant. Next day del... Toon meer
Bedrijf heeft geantwoord
Spoke to a lad called Mark. He was absolutely sound and reassuring as I was weary about giving my card details on line. 2 days later I received my mattress, and I couldn't be happier. A suggestion fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Snuggle
Geschreven door het bedrijf
Why Snuggle?
Snuggle is the inspiration of Mark Moffett, who has been in the bed business for over 25 years. Trading as The Bed Store in Dundalk, County Louth, Mark has been supplying quality beds and mattresses to the people of Louth and the surrounding areas for over two decades. Armed with all the knowledge he needed to create a successful product that would appeal to everyone on the Island of Ireland, Mark and his team wanted to create a mattress to suit everyone, and thus the Snuggle Flippable Mattress was created!
Ireland's Most Comfortable Mattress!The Snuggle Flippable Mattress is Ireland's most comfortable mattress as it helps with back, hip, and shoulder pain, while at the same time providing comfort and breathability. With a choice between the medium side and the firm side, it’s like a dream in a box.
Risk Free Trial!We know choosing a mattress is a commitment which is why we have a 60-night trial, so you can decide if you love it before committing.
Free Delivery!We offer free nationwide delivery within 3-7 days!
Contactgegevens
Unit 24 Northlink Retail Park Dundalk Co.Louth, Ierland
- info@snuggle.ie
- snuggle.ie
4,5
Uitstekend
52 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent service
The customer service, delivery and response. I contacted the team a few days before purchase to confirm delivery timeliness because I was moving into a new apartment, they were very helpful and when I eventually placed my order days later, I got another email asking what day I wanted the mattress delivered. I didn't expect they would remember, so I was impressed.
The mattress i ordered is also fabulous and delivery driver was really good too.
Well done team!
24 april 2026
Antwoord van Snuggle
Cheers Vinmas! Appreciate you taking the time! Thanks for your feedback! Team Snuggle.
Great communication
24 maart 2026
Antwoord van Snuggle
Dear John, thanks for yoyr feedback! Much appreciated! Team Snuggle!
triple bunk bed
Just a heads up: the item is good quality, but the instructions are not detailed. The bottom section of the triple bunk bed I ordered has no space to sit, only for sleeping. That’s on me for not checking, but I assumed it would be standard. One of the wooden slats on the upper bed was broken, so we had to adjust the others to balance it. Returning it would be a hassle, so I have no choice but to keep it.
19 maart 2026
Antwoord van Snuggle
Dear Chinny_51091 thanks for your feedback! Sorry the instructions were not clear for you, the enclosed instructions are standard for flat pack bunks. The space between the bottom and top section of the bunk is also standard (dimensions on our website) Please call our sales team to arrange delivery of a slat, this can sometimes happen with the natural wood grain! I hope to hear from you soon! Kind regards Team Snuggle.
Last night was the first night I slept…
Last night was the first night I slept on the mattress but so far so good great nights sleep
28 februari 2026
Antwoord van Snuggle
Hi Jennifer, thanks for posting! Hope your still sleeping well! Regards Team Snuggle.
We ordered a Carlton 4000 mattress the…
We ordered a Carlton 4000 mattress the quality of the mattress is amazing. delivery was fast took about 4 days. i will use snuggle.ie services again in the future
27 januari 2026
Antwoord van Snuggle
Hi Martin, thanks for your 5 star review! Looking forward to seeing you again soon! Team Snuggle!
Easy purchase
Easy purchase, mattress delivered within 3 working days. Bought the flippable mattress as have bad back and it’s working out super. Very comfortable, no back pain.
7 februari 2026
Antwoord van Snuggle
Hi Ciara, glad you're getting some relief and having a good nights sleep pain free! The Snuggle flippable is a great mattress for back support! Thanks! Team Snuggle.
Excellent mattresses very comfy
Excellent mattresses very comfy. Really good customer service, Ken and his co worker went out of their way delivering up a very steep stairs! Would definitely recommend company.. quick delivery and great communication
Valerie
2 februari 2026
Review zonder uitnodiging
Antwoord van Snuggle
Hi Valerie, thanks for leaving an amazing review! Glad you're happy with your mattress and our delivery team! Regards Team Snuggle.
Antwoord van Snuggle
Thanks for taking the time to review your mattress Marie! Team Snuggle.
Unbelievable
Ordered the mattress in a panic but saw amazing reviews and decided to trust them- so glad i did.
13 januari 2026
Antwoord van Snuggle
Thanks Meg! So glad we could help! Regards Team Snuggle.
Ordered online on a Thursday
Ordered online on a Thursday, their was a glitch with order but within a short space, the tech department had it sorted and order confirmed. I was phoned very helpful staff and mattresses delivered by Saturday morning. No issues. Follow up phone call received. Customer Service 5 star.
24 januari 2026
Review zonder uitnodiging
Antwoord van Snuggle
Hi Lorraine, thanks for taking the time to leave a review. Glad we kept your experience as smoorh as possible! Kind regards Team Snuggle.
Be very careful , before you buy check the warranty don't make the same mistake as we did.
Snuggle.ie also known as The Bed Store Dundalk.
Before you buy be very careful regarding your warranty, we have a problem with ours and Mark not willing to do anything about it , read the the reviews for the Bed Store Dundalk Before you buy as if a deal sounds too good to be true in normally is , we spent a lot of money on a bed surround and luxury mattress but now there's a problem they dont want to know and won't help us , you have been warned !!!!
14 januari 2026
Review zonder uitnodiging
Antwoord van Snuggle
Hi Peter, thanks for leaving your review. Unfortunately in this instance we couldn't repace your mattress as the manufacture's warranty had expired . Slight subsidence is normal given the age of your mattress. Kind regards Team Snuggle.
Antwoord van Snuggle
Cheers Brendan! Thanks for leaving a five star review! Team Snuggle.
Absolutely amazing!
5 december 2025
Antwoord van Snuggle
Sallena! Tanks so much for leaving your Snuggle review!
Ordered online and bunk bed with…
Ordered online and bunk bed with mattresses arrived within afew days. Quaility solid bed and great quality very comfortable mattresses at a great price! Very happy - Thank you! Amanda
29 november 2025
Review zonder uitnodiging
Antwoord van Snuggle
Amanda, thanks for your review! We're glad your happy wirh your bunk bed package! Regards Team Snuggle
Excellent Service
Very quick delivery and super customer service. Mattress comes so compact nowadays so easy to lift upstairs. Mattress is so comfy.Thank you
12 november 2025
Antwoord van Snuggle
Hi Alison, great to hear your're happy wirh everything! Thanks for posting! Team Snuggle.
Great and very good quality for the…
Great and very good quality for the price.
Highly recommended. Thank you for quick delivery
23 oktober 2025
Antwoord van Snuggle
Hi Evita, thanks for leaving your review! Team Snuggle!
Great quality mattress ,fast delivery .
26 oktober 2025
Antwoord van Snuggle
Thanks for taking the time to review your Snuggle.ie experience! We're glad you love your Snuggle mattress! Team Snuggle.
Great mattress and great customer service.
Shortly after I purchased the mattress I received a call to explain that due to the type of mattress the delivery could be a bit longer than advertised. It was great to be informed that there might be a slight delay without having to contact the company myself, this is good service. The evening it was delivered the driver tried to contact me but I was unavailable but this didn't stop the delivery he called to my house and messaged me to let me know.
The mattress is a flipable, medium on one side and firm on the other. I've been using the firm side and am so glad I purchased this mattress. I've been sleeping so well, a bit sorry I didn't purchase this much sooner.
This is the second mattress we have purchased as my son had already gotten a medium mattress, he is also very satisfied.
I would have no hesitation in recommending this company.
17 oktober 2025
Antwoord van Snuggle
Thanks Tommy, for your great review of the Snuggle Flippable 3000 series pocket sprung mattress! The Flippable is the ultimate online mattress ....decide at home the firmness you need! Sleep well! Team Snuggle.ie
Antwoord van Snuggle
Hi Eleanor, thanks for taking the time to post your opinion of the Snuggle mattress ,glad your enjoying it! Team Snuggle at Snuggle.ie
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