Emma Sleep Ireland Reviews 

5.867
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It's actually for my daughter's bed. She is 12 . So we has to o change the mattress because she is getting really tall. So I wanted a good mattress with good fabric e.c She is absolutely delighted... Toon meer

Beoordeeld met 3 van de 5 sterren

For the price of the Emma pillow, I honestly expected much better quality. I was particularly disappointed because I expected it to contain goose feathers, but the quality and feel did not meet my ex... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivery very prompt and efficient, everything delivered and we'll boxed. Mattress has done my sons back a world of good, he hasn't complained once since he's been using the Mattress and fabulous coo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Even if the pillow description said it was medium support for me it is too soft with h very low support for the neck and spine.

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Matrassenwinkel

Europe's Most Awarded Mattress.

Geschreven door het bedrijf

🌙 200-Night Trial — love it or get your money back!
Choosing the right mattress isn’t always easy. That’s why Emma® offers a 200-night trial, allowing you to test your new mattress in the comfort of your own home, night after night. We’re confident that once you try it, you’ll never want to sleep on anything else!
📦Free Delivery & Returns — hassle-free experience!
Emma® mattresses are conveniently packaged, rolled, compressed, and vacuum-sealed in a box. Delivery is free, and if you’re not completely satisfied, we’ll collect your mattress unrolled at no extra cost. Just use the self-service Return Portal or write an email to our Customer Service at support@emma-sleep.ie.
⭐️ 10 Year Guarantee —built to Last!
We’re confident in the exceptional quality of our products. That’s why we offer a 10-year warranty on all Emma® mattresses, giving you peace of mind and the assurance of long-lasting comfort. Sleep soundly, knowing your investment is protected.

Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(5.867)

247 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

For the price of the Emma pillow

For the price of the Emma pillow, I honestly expected much better quality. I was particularly disappointed because I expected it to contain goose feathers, but the quality and feel did not meet my expectations.
Considering the price, I don’t think the pillow offers good value for money. I expected a more premium, comfortable product from Emma.

4 oktober 2026
Beoordeeld met 5 van de 5 sterren

It's actually for my daughter's bed

It's actually for my daughter's bed. She is 12 . So we has to o change the mattress because she is getting really tall. So I wanted a good mattress with good fabric e.c
She is absolutely delighted with her new mattress. From the comfort to the temperature...so the price is really good for the product. So hopefully the mattress will stay for a long time in shape and give her the right support for the years to come 🤞🤞🤞

2 oktober 2026
Beoordeeld met 5 van de 5 sterren

Best choice i cannot recommend it…

Best choice i cannot recommend it enough .The best nights sleep im telling everyone they should get one!!It lives up to everything they write ✍️

27 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Ann,

Thank you for taking the time to leave such a wonderful review. We're absolutely delighted to hear that your Emma mattress has lived up to your expectations and is providing you with the best night's sleep.

Knowing that you'd happily recommend Emma to others means a great deal to us. We work hard to create products that deliver both comfort and quality, so it's fantastic to hear that your experience reflects everything you hoped for.

Thank you again for choosing Emma and for sharing your kind feedback. If you ever have any questions or need support in the future, our team will be delighted to help you get the most out of your sleep setup.


Warm regards,
Rose from Emma team

Beoordeeld met 4 van de 5 sterren

I found the website easy to use and a…

I found the website easy to use and a good range of products. The cooling pillowwas a present and she likes it very much.
The delivery was quick and tge process very efficient

27 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, JR,

Thank you for taking the time to share your feedback. We're delighted to hear that you found our website easy to use and enjoyed browsing the wide range of products available.

It's also wonderful to know that the cooling pillow made such a well-received gift and that the recipient is enjoying it. We're pleased that your delivery arrived quickly and that the overall ordering process was smooth and efficient.

Thank you again for choosing Emma. If you ever need product advice or have any questions in the future, please feel free to reach out to our team. We'd be delighted to assist.


Warm regards,
Rose from Emma team

Beoordeeld met 5 van de 5 sterren

Very good

Very good, the pillow help me sleep well very night.

26 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Phuong,

Thank you for taking the time to leave a review. We're delighted to hear that you're so pleased with your pillow and that it's helping you enjoy a better night's sleep.

Knowing that your pillow is providing the comfort and support you were looking for means a great deal to us. We work hard to create sleep products that make a real difference, so it's wonderful to receive feedback like yours.

Thank you again for choosing Emma. If you ever need advice on our products or have any questions in the future, we'd love to hear from you and will be happy to help.


Warm regards,
Rose from Emma team

Beoordeeld met 5 van de 5 sterren

The mattress is so.comfortable so easy…

The mattress is so.comfortable so easy to set up and delivery was so quick I thought I had to wait 3 weeks but it came in 2 days

27 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Collete,

Thank you for taking the time to leave a review. We're delighted to hear that you're finding your mattress so comfortable and that it was easy to set up once it arrived.

It's also wonderful to know that the delivery exceeded your expectations and reached you much sooner than anticipated. We know how exciting it is to receive a new mattress, so we're pleased everything went smoothly from delivery through to setup.

Thank you again for choosing Emma and for sharing your experience. If you ever have any questions or need support in the future, our team will be more than happy to point you in the right direction.


Warm regards,
Rose from Emma team

Beoordeeld met 4 van de 5 sterren

Smooth delivery, mattress a little harder than expected

Smooth delivery. I like my mattress although it’s a little hard for me and really needs a topper. I love the pillows and duvet

24 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, JC,

Thank you for taking the time to share your feedback. We're pleased to hear that your delivery experience was smooth and that you're enjoying your mattress, pillows, and duvet.

We appreciate your comments about the mattress feeling a little firmer than expected. Comfort is very personal, and it's great to know that despite this, you're happy with your purchase overall and have found the pillows and duvet to be a perfect match.

Thank you again for choosing Emma. If you'd ever like advice on getting the most from your sleep setup or have any questions in the future, our team will be delighted to assist.


Warm regards,
Rose from Emma team

Beoordeeld met 5 van de 5 sterren

I'm very happy with quality of products

I'm very happy with quality of products

19 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Adam,

Thank you for taking the time to leave a review. We're delighted to hear that you're so pleased with the quality of your Emma products.

Providing high quality sleep products that our customers can rely on is something we take great pride in, so it's wonderful to know we've met your expectations. Your kind feedback means a lot to our team and encourages us to keep delivering the best possible experience.

Thank you again for choosing Emma. If you ever need any advice, support, or have questions about our products, please don't hesitate to reach out. We'd be delighted to assist.


Warm regards,
Rose from Emma team

Beoordeeld met 5 van de 5 sterren

Quality

Very comfortable, great nights sleep, best mattress ever, so very happy with my purchase.

17 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Philip,

Thank you so much for taking the time to share your review.

We are so happy to hear that you are getting great night's sleep and that you consider it the best mattress ever. Knowing that you are so pleased with your purchase and enjoying such high comfort really means a lot to our whole team. We always want to make sure you enjoy the best rest possible every single night.

If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help anytime you need us.

Thank you once again for choosing Emma and for being such a valued customer.

We hope you continue to enjoy many more wonderful, and well-rested nights ahead.


Warm regards,
Bryle From Emma

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, good communication from the delivery company, mattress is so nice to sleep on. Great service and great product

20 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Linda,

Thank you so much for taking the time to share your review.

We are so happy to hear that you had a great experience with fast delivery, clear updates from the courier, and excellent service overall. Most of all, it brings a big smile to our team knowing that your new mattress feels so nice to sleep on. We always want to make sure you enjoy the best rest possible every single night.

If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help anytime you need us.

Thank you once again for choosing Emma and for being such a wonderful customer.

We hope you continue to enjoy many more comfortable, and well-rested nights ahead.


Warm regards,
Bryle From Emma

Beoordeeld met 5 van de 5 sterren

Excellent product!!!

10 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi,

Thank you so much for taking the time to leave such a wonderful review.

It is wonderful to know that you are loving your purchase and that it has met your expectations so well. Your kind feedback means a lot, and it brings great joy to hear how happy you are with the quality of the product.

If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.

Wishing you many cozy nights of restful sleep and a fantastic day ahead.


Warm regards,
Bryle From Emma

Beoordeeld met 2 van de 5 sterren

The matress is too soft

The matress is too soft, hurt my back after sleeping on it. Thought it was my issue so sticker to it for 6 months, then finally Couldn't stand with it anymore got a new matress from other brands then my sore back issue gone.

12 december 2025
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

<h3>We’re still here to help! 🛌💬</h3>
<br>
<br>

Hi Haochen Yuan ,
<br>
<br>

Just a quick reminder that we’re still waiting to hear back from you regarding your recent query. We want to make sure we address all your concerns and help you get the best sleep possible!
<br>
<br>

If we don’t receive a response from you within the next few days, we’ll assume your issue has been resolved and will close the case after a total of 7 days from our first contact. But no worries, if you still need assistance after that, you can always reach out to us again!
<br>
<br>

Please let us know how we can help by replying to this email. Your satisfaction is our top priority!
<br>
<br>

Sweet dreams,
<br>
The Emma Sleep Team

Beoordeeld met 5 van de 5 sterren

Very comfortable.. Great sleep.

Delivered to the door. So easy to set up.
The family member who received it is loving it. Very comfortable to sleep on.

16 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Dear B. Ryan,

Thank you so much for taking the time to share your review with us.

We are truly glad to hear that the mattress arrived smoothly at your door and was so easy to set up. It is so wonderful to know that your family member is loving it and getting such great, comfortable sleep every single night. Hearing how much they enjoy sleeping on it really brightens our day, and we appreciate your support and kind feedback.

If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.

Wishing you and your family member many more restful nights ahead and a wonderful day.


Warm regards,
Bryle From Emma

Beoordeeld met 5 van de 5 sterren

Very fast delivery albeit didn't…

Very fast delivery albeit didn't receive any tracking updates but it arrived and it good condition

10 september 2026
Review zonder uitnodiging
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Dear Mr. Daniel,

Thank you so much for taking the time to share your review.

We are really happy to hear that your order arrived very fast and that everything reached you in great condition. Your note about not receiving tracking updates is very helpful. While there is no direct control over the courier's system once an order has been dispatched to them, this will definitely be passed along as valuable feedback to our partner courier so they can improve their tracking notifications moving forward.

We always want to make sure you have the best experience with us. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.

I hope you enjoy your new purchase and get wonderful, restful sleep every single day.


Warm regards,
Bryle From Emma

Beoordeeld met 5 van de 5 sterren

Excellent mattress to sleep on

Excellent mattress to sleep on, very comfortable little motion

18 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Kevin,

Thank you so much for taking the time to share your review.

I am really happy to hear that you are enjoying your mattress, and that it gives you such a comfortable sleep with minimal movement. Knowing that you are having a great experience and getting good rest truly means the world to us.

We always want to make sure you have the best sleep possible. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.

I hope you continue to enjoy wonderful, cozy nights and get the restful sleep you deserve every single day.


Warm regards,
Bryle From Emma

Beoordeeld met 5 van de 5 sterren

Great product

Great product

17 september 2026
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, Niall,

Thank you so much for coming back to leave another wonderful review.

We truly appreciate your kind words and are so glad to hear that you are enjoying a great experience with our product. Knowing that you are happy with your purchase means the world to us, and feedback like yours brings a big smile to our entire team. We are always working hard to provide products that bring comfort and quality to your everyday life, so it is deeply rewarding to know we have met your expectations once again.

If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.

Wishing you all the best and many more restful, comfortable days ahead.


Warm regards,
Bryle From Emma

Beoordeeld met 5 van de 5 sterren

Top class product as regards comfort

Top class product as regards comfort. Couldn’t ask for better. Delivery was prompt and professional with great communication. Would recommend to all.

27 augustus 2026
Review zonder uitnodiging
Logo Emma Sleep Ireland

Antwoord van Emma Sleep Ireland

Hi, James,

Thank you so much for taking the time to share your review with us.

We truly appreciate your positive feedback and are so glad to hear that you are enjoying top-class comfort with your product. It brings us so much joy to know that your delivery was prompt and professional, and that you had a great experience with our communication. Knowing that you would recommend us to everyone means the world to our team. We always work hard to make sure our customers get the best sleep and service possible, so reading your kind words really makes our day.

If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.

Wishing you many more peaceful, comfortable, and wonderful nights of sleep ahead.


Warm regards,
Bryle From Emma

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