sofabed.com Reviews 209

Sofabed.com offered a good price. Several delays without notice. I had to continue to ask about delays. Tried to make a change and was asked to wait. Next thing it was delivered on short notice. No information about a change. Sofa seems to be quality as was delivery. Sofa was for my daughter so have not seen.

Good customer service and really helpful staff. They made the whole process easy.

It came earlier than expected. Delivery was smooth. Well built sofa that will make my studio a functional bedroom when needed.

It was very easy to order my dream couch. They answered any questions I had and customer service was super quick to respond if I had any questions. I would recommend them to anyone looking for a nice new couch.
Adam

The experience was excellent and the white glove delivery was exceptional

James at sofabed.com was so helpful when I was searching for a couch. It was fast and easy to communicate through text, I ordered right away. I definitely recommend their company!

This has been the smoothest furniture shopping experience I've ever had. Customer service has been very responsive and helpful and my couch was delivered ahead of schedule. The delivery team was very courteous and quick as well. I couldn't be happier with the entire process.

Really love this couch, it's stylish and we got the King Size for a really LUXE experience with the pull out bed. Tried it out at a different local stores and sofabed.com had the best price and delivery timing than even my local stores. We had some issues getting our couch into our condo in the first delivery attempt because the hallway that our entryway is in is not very tall and is pretty narrow. I contacted sofabed.com customer service and James helped us through the whole process at re-attempting delivery and getting the delivery team to take the couch apart and reassemble it in order to get it in. We're happy customers! Would definitely buy a future couch here and recommend to my friends!

Seamless ordering; pleasantly surprised that sofa arrived a week earlier than expected. Delivery was within the time frame I was given. Set up was fast, they were in and out in 20 minutes, even took all packaging materials with them. Comfortable couch just right for my studio. The price was almost $800 less than other storefront retailers carrying Luonto brand. Would definitely use them again.

Great customer service, delivery on time and the quality of the sofa is just amazing. The sofa bed looks elegant and steady. Highly recommended!

Can’t wait to get my new sofabed

We had an amazing experience with sofa bed.com. We worked with sales associate James to ensure we got exactly what we wanted for the lowest price around. We couldn’t be happier. Thanks James!!

We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended up ordering Luonto West sleeper in white and every seen it has arrived we are not able to take our eyes off it. With chrome legs and remote operation, it has all we wished for. Thank you sofabed for amazing customer service and best prices.

Fantastic customer service. Great prices, quick to respond, very transparent about delivery. Would order from them again

I have any aging mother and was in desperate need to get a compact sofa bed without compromising quality and comfort and in reasonable delivery time. All other furniture places had sofa beds that were extremely bulky, and heavy without the quality mattress, but more important could not deliver for a minimum of to eight to ten weeks.
In comes James like a guardian angel and without a fuss was able to help me choose the Ethos sofa bed perfect for my needs to accommodate my sick mom within 10 days.
The sofa bed is beautiful, compact, with a high quality and extremely comfortable mattress. It's also not too high so it's easy for my mom to get on and off.
James was extremely professional,
knowledgeable and efficient and solved every concern of mine. More important he made the delivery happen as quickly as possible in less than 10 days, unheard of in these post covid times. Thanks to him my mom had a peaceful and beautiful nights sleep. I can now focus on other issues of care for my mom.
I highly recommend this business for you're furniture needs.

Love the Affirm financing offer, as well as the prompt delivery of my comfy Hampton sleeper.

Great follow up. Great service. Great product.

Great service from sofabed. I received the luanto ethos sofa without any issues. Delivery took a bit longer than expected due to delays. But they were good with communication the whole time.

James was very knowledgeable and helpful. For purchasing big items like sofas online I was not comfortable but dealing with James was easy and helpful

There were issues with my delivery, but James was so incredibly helpful. Really top notch service.