The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook, When I contact them in another number, the number was blocked to, Shocking that compani... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t com... Toon meer
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale. Very impressed... Toon meer
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100% Their sofa is beautiful, great quality, just like in the picture if not bett... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The incorrect sofa was delivered and…
The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook,
When I contact them in another number, the number was blocked to,
Shocking that companies like this exist. Avoid them
Awful I got my settee delivered outside…
Awful I got my settee delivered outside in the rain I had to struggle to get n the house the sofa was faulty when I tried to contact them multiple times they blocked me on Facebook
Delivered faulty goods
Delivered faulty goods. Said they would replace . Now ignoring messages and blocked me. Avoid at all costs
Emailed three times for Oder samples…
Emailed three times for Oder samples and no reply or no samples !!
I love the colour of my new sofa it…
I love the colour of my new sofa it looks amazing and I have received so many compliments! I recommend sofaya to everyone searching for the perfect sofa for their homes
Purchased the sloane could not be any…
Purchased the sloane could not be any happier. Delivered my corner to the 3rd floor. Amazing service.
Lack of communication
I have tried to get a sample of material from the company who offer this service on their website. I wanted to order a sofa from them but wanted to see the material first. This was over a month ago emailed to chase and they said other samples would be sent, still nothing. No reply to emails and they don’t reply to their online chat function.
I was offered to have my sofa made to…
I was offered to have my sofa made to measure. Made and delivered within two weeks. Yes two weeks!! Amazing service.
Communication from start to finish has…
Communication from start to finish has been great. Driver was amazing. An asset to the company.
Brilliant range of fabrics and colours.
Amazing service
Amazing service, invited to factory to pick out colour and fabric in person. Really happy with my couch.
6 months old and have to find the money to buy a new sofa
Had my sofa 6 months all of the arms have caved in . Emailed the company no response. So you’re self a favour and just spend that bit more as now I have to . Buy another sofa . It’s fine if u just want to look at it .really disappointed.
Massively letting theirselves down!!
Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t come and now getting no response. I really wanted to order from them, but now I don’t trust them and don’t know what colour or material to go for anyway 😡
Really good free fabric
Communication was great
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100%
Their sofa is beautiful, great quality, just like in the picture if not better. I recommend them
Ordered swatches never came its been…
Ordered swatches never came its been weeks, followed up and didn't receive a response
Helpfulness on messenger was excellent
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale.
Very impressed
Start to finish have been great
Start to finish have been great. I was able to get my couch within 3 days after being advised 7 days. Amazing service and Hams was great.
Great service and amazing products 👍
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








