My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Toon meer
Locatie
Wijzig locatieJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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Lees wat reviewers zeggen
Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... Toon meer
Bedrijf heeft geantwoord
The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... Toon meer
Bedrijf heeft geantwoord
The store manager served us, Taj, I believe his name was. What a helpful, pleasant, courteous young man he was, you are extremely lucky to have him as an employee. He answered all of our questions, wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Verenigd Koninkrijk
4,8
Uitstekend
4K reviews
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Antwoord van Sofology - Leeds
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Good experience
Good experience, great staff with very good knowledge, very helpful.
Would definitely recommend.
18 juli 2026
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
The salesman was very knowledgeable
The salesman was very knowledgeable, likeable and offered options based on our circumstances without being pushy. He also put up admirably with our young kids going feral. 5 stars
11 juli 2026
Antwoord van Sofology - Leeds
Thank you for this great review Mr Hardy! As for the kids... we like to think our showroom is fully tested against all levels of tiny tornadoes! 😂
Scott spent time with us to explore our…
Scott spent time with us to explore our needs and took time to explain everything to us great experience
14 juli 2026
Antwoord van Sofology - Leeds
Thank for sharing Alison
Brilliant customer service
Brilliant customer service
Excellent sofas and package
No pressure sales
10 juli 2026
Antwoord van Sofology - Leeds
Thank you for awarding us 5 stars!
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
We went to Sofology at Birstall and saw…
We went to Sofology at Birstall and saw a lovely sofa and footstool in the sale. It was display piece that the man said they had had about 2 years. It was ideal for what we wanted and wanted to buy it and take it away with us. The salesman then told us we could do not that. It had to be wrapped, sent to the warehouse in Doncaster, scanned in and out, (whatever that means) and then would be delivered to us. We live 3 miles away from Birstall so said we do not need delivery, especially at a charge of £129. We have a van and myself and my husband could easily lift the sofa. The salesman went to speak to the Manager and came back and said no, we could not take the sofa. We could have taken the foot stool but the sofa had to be delivered due to a previous customer hurting themselves moving some furniture and putting in a claim for damages.
The expense of transporting the sofa, omissions from the transport and chance that the sofa could be further damaged are all reasons not to take the sofa to Doncaster. This seems an absurd procedure. It has lost you a sale and lost us an almost perfect sofa for our needs. Very angry and disappointed with the red tape that is applied when it is not necessary.
15 juli 2026
Review zonder uitnodiging
Antwoord van Sofology - Leeds
Hi Catherine, we are sorry to hear that you decided against the purchase. We hope that you would consider us for any future sofas.
The showroom in Leeds was well laid out…
The showroom in Leeds was well laid out with a good choice of sofas and chairs. It was modern and welcoming. The sales assistant called Hugo who attended to us was very helpful but not pushy and allowed us to have a good look round.I bought a nice sofa and chair which was comfortable so thanks alot.
30 mei 2026
Antwoord van Sofology - Leeds
Thank you for choosing Sofology!
The sales assistant was extremely…
The sales assistant was extremely helpful listened to what we wanted and went above and beyond to help us find the perfect sofa and chair would highly recommend Hugo at the Leeds store for your sofa needs
3 juli 2026
Antwoord van Sofology - Leeds
Thank you for this great review Mark!
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Jess helped us and she was amazing
Jess helped us and she was amazing. Made the whole building a couch easier and can’t recommend her enough
27 juni 2026
Antwoord van Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Sales assistant was very helpful and…
Sales assistant was very helpful and easy to talk to
22 juni 2026
Antwoord van Sofology - Leeds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Excellent experience
Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.
25 juni 2026
Antwoord van Sofology - Leeds
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Great service lots off help and advice
Great service lots off help and advice
Highly recommend
21 juni 2026
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Pleasant experience
Lovely choice of sofas and the lady who served me was very professional and friendly
21 juni 2026
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Great customer service and help in…
Great customer service and help in choosing fabric colour. Highly recommended.
31 mei 2026
Antwoord van Sofology - Leeds
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Staff friendly and knowledgeable
Staff friendly and knowledgeable. Great price and delivered on time.
21 juni 2026
Antwoord van Sofology - Leeds
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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