Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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Lees wat reviewers zeggen
It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... Toon meer
Bedrijf heeft geantwoord
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Toon meer
Bedrijf heeft geantwoord
My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Verenigd Koninkrijk
4,9
Uitstekend
4K reviews
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Great experience
The sales reps were all polite, professional and not trying to force a sale but actually help us get the right sofa for us.
Special shout out to Ade, the sales rep that helped us, he was brilliant, friendly and knowledgeable and made the experience much easier.
21 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ade. Have a great day 😊
Great sofas, great staff !!
Great sofas .. and really helpful staff. Joe in the Leeds Birstall shop was great. He kept me updated on a sofa I was looking to purchase and guided me through the online order process by adding all my items into a basket for an easy check out. It was simple to process online .. not complicated at all, brilliant service and I’ve got a gorgeous sofa ordered. Very happy. Thanks Joe :)
20 maart 2026
Antwoord van Sofology - Leeds
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The relaxed no pressure atomsphere at…
The relaxed no pressure atomsphere at Birstall is lovely & Jalena who talked me through everything was amazing !!!
18 maart 2026
Antwoord van Sofology - Leeds
Thank you for awarding us 5 stars Lynne!
Scott was very helpful explained all…
Scott was very helpful explained all about the sofa. I was buying would recommend visiting.
18 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Antwoord van Sofology - Leeds
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Given time and space to look around…
Given time and space to look around show room once we found what we thought suited us we given clear details of choices available and costs resulting in the purchase decision quickly
15 maart 2026
Antwoord van Sofology - Leeds
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Friendly informative stafff
17 maart 2026
Antwoord van Sofology - Leeds
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
This was a really straight forward and…
This was a really straight forward and quick trip into the Birstall retail park store to pick and buy our sofa.
Jess was great!
14 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Scott went above and beyond was very…
Scott went above and beyond was very friendly and made our purchase very easy.
14 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
New sofa for garden room
Yameen was very helpful with choosing a new sofa and we are very happy with the choice we have made.
14 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Yameen. Have a great day 😊
Mervin made the purchase easy and…
Mervin made the purchase easy and answered any questions we had . Friendly and professional
12 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Leeds
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great experience
7 maart 2026
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
You could have a look before we decided…
You could have a look before we decided without being pushed
8 maart 2026
Antwoord van Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
The staff have been brilliant with us…
The staff have been brilliant with us changing our minds, they’ve been patient and very helpful, especially haleema who has gone above and beyond for us. She even did a bit of Ai for us so we could visualise our new sofa, just waiting for it to be delivered now,
7 maart 2026
Antwoord van Sofology - Leeds
Sounds like your visit was a great one Sharon, thank you for choosing Sofology!
Ade was knowledgeable and helpful
Ade was knowledgeable and helpful. He helped us choose exactly what we needed. Thanks Ade!
5 maart 2026
Antwoord van Sofology - Leeds
Thank you for taking the time to leave a 5-star review!😊
Customer service.
The young man Yameen was very polite, he was very helpful and spent a long time with us,he did not rush us and put us under no pressure to buy.
2 maart 2026
Antwoord van Sofology - Leeds
Thank you for sharing! 😊 We’re delighted to hear Yameen provided such a polite and helpful experience, taking the time to make you feel comfortable is exactly what we aim for. 🛋️✨
Replied to the 1st request but here…
Replied to the 1st request but here goes:-
Your co;league Saj was excellent. Very helpful, knowledgeable and no pressure the highest complient
2 maart 2026
Antwoord van Sofology - Leeds
Thank you for your wonderful feedback! 😊 We’re delighted to hear Saj was so helpful and knowledgeable, and that you felt completely at ease. We really appreciate the high compliment! 🛋️✨
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