The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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Lees wat reviewers zeggen
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Toon meer
Bedrijf heeft geantwoord
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Toon meer
Bedrijf heeft geantwoord
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Verenigd Koninkrijk
- 0344 863 9038
4,8
Uitstekend
2K reviews
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Had good choice of sofa in lots of…
Had good choice of sofa in lots of different fabrics and leather, with wide choice of colours. The young lady who served us was great did not overpower us , let us look and was there when we wanted to ask questions, which was good not like other furniture stores that dont leave you alone to look and follow you around. I think her name was Haley, well done, like your customer service. Well done Sofology if this is how your staff are trained.
27 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Keswick sofa bed
We went to check out sofa beds. The next day we were back to purchase a Keswick. 😀 Nicole was super friendly, polite, and knew her stuff. Thanks to Nicole, the whole process was smooth and enjoyable.
24 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We had a great sales person who was…
We had a great sales person who was extremely helpful and was explaining everything very well
24 oktober 2025
Antwoord van Sofology - Orpington
What an amazing review, thank you so much for taking the time to write this 😊
I was promptly attended to by a very…
I was promptly attended to by a very friendly, supportive and attentive salesperson
26 oktober 2025
Antwoord van Sofology - Orpington
What an amazing review, thank you so much for taking the time to write this 😊
I found the sales person very helpful…
I found the sales person very helpful and explained the methods of payment and additional products available
25 oktober 2025
Antwoord van Sofology - Orpington
Thank you for your wonderful review! We're glad our salesperson assisted you effectively and explained our payment methods and products clearly. Your feedback is valuable, and we're pleased you had a positive experience at Sofology Orpington. If you have more questions or need assistance, feel free to reach out. We look forward to welcoming you back!
Great customer service
Great customer service, were shown a range a options for different sofas along with the different configurations.
25 oktober 2025
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nicole from the Orpington branch was fantastic.
Nicole from the Orpington branch was fantastic. Really helpful, friendly and efficient
25 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer services when visiting…
Great customer services when visiting the store. A nice relaxed environment and no pressure when browsing their products.
24 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service didn’t rush you to make a…
Great service didn’t rush you to make a decision and spent time to help me choose
24 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service from Nicole
We were met as we entered the store by a young lady called Nicole she was very pleasant and helpful and answered any questions we had, l must say that we left the store feeling very happy with the service we had from this young lady. I was not told by anyone that there is a delivery charge of £129. Most disappointing.
23 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great experience purchasing a sofa in…
Great experience purchasing a sofa in store today. Nicole was very helpful, she was able to answer all our questions and assist us in making the best decision. Thank you
23 oktober 2025
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
We purchased 2 two seater sofas and footstool
Zacklyn was extremely helpful answered all our questions and was never too pushy.
We found her very knowledgeable and helpful for us.
21 oktober 2025
Antwoord van Sofology - Orpington
Thank you for sharing your experience with us! We're delighted to hear about your positive visit to Sofology Orpington and that Zacklyn provided you with the helpful service you deserve. Your feedback is greatly appreciated as we aim to keep our customers comfortable and informed.
Enjoy your new sofas and footstool, and we look forward to welcoming you back. If you have any questions or need assistance, please reach out.
Antwoord van Sofology - Orpington
Thank you so much for taking the time to leave us such a wonderful review!
No Pushy sales
I was approached when I entered the store but left to browse as requested. Haley in sales was very helpful
18 oktober 2025
Antwoord van Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great customer service experience
Nicole was courteous and extremely helpful during our recent visit. She listened to our requirements and took the time to show us round sofas that met our requirements. Her great customer service made our purchase easy. Now just need to await the delivery.
15 oktober 2025
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Orpington
Hi there, thanks for taking the time to leave a review. If there's anything else we can help with please don't hesitate to get in touch and we'll be happy to assist!
The assistant was very polite and…
The assistant was very polite and helpful, and very patient.
15 oktober 2025
Antwoord van Sofology - Orpington
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Sofology Orpington. Our team strives to provide polite, helpful, and patient service to all our customers, and it's fantastic to know that we met your expectations.
Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to welcoming you back to our store soon!
Helpful
We were welcomed into the showroom and ask what we were looking for and then show many sofas
Zackera serves us and gave us lots of info about size colour materials extras
We ordered two sofas and are looking forward to them arriving
11 oktober 2025
Antwoord van Sofology - Orpington
Thank you for sharing your experience at Sofology Orpington. We're glad you felt welcomed and assisted. Zackera will appreciate your feedback.
We hope your new sofas bring comfort and style to your home. If you have questions or need assistance, please reach out.
Thank you for your kind words and for choosing Sofology.
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