Charles was amazing, i have been online with Dell for nearly 2 days and Charles fixed my issue in 10 minutes. If all your support advisers are as good as Charles then well done
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MSofficestore (CHARLES) provided incredibly fantastic support for me today. My laptop had suddenly lost its Microsoft subscription & I were completely 100% out of action. I first tried my... Toon meer
Updated a second generation, non-qualifying Dell PC from Win 10 Home to Win 11 Home and then used a key from MSofficestore to upgrade the machine to Win 11 Pro. Followed seller’s instructions (detaile... Toon meer
They're reserved but grateful people when problems occurs or where the primary resurgence in technical achievments among the grand quantity of users who seek for porpoises and enlightmen in their live... Toon meer
Bedrijfsgegevens
Over MSofficestore
Geschreven door het bedrijf
Contactgegevens
100 Borough, SE1 1LB, London, Verenigd Koninkrijk
- 0330 133 21 38
- info@msofficestore.uk
- softwarepal.co.uk
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System upgrade on older model PC
Updated a second generation, non-qualifying Dell PC from Win 10 Home to Win 11 Home and then used a key from MSofficestore to upgrade the machine to Win 11 Pro. Followed seller’s instructions (detailed in email with key) exactly to a perfect outcome. Store rep Charles checked on my progress and stood ready to assist throughout, but not needed. License worked perfectly. Highly recommended!
Excellent
Price of the software, and especially big help and extraordinary efforts from Mr Charles, who actually spent a lot of his precious time in helping me with product. Honestly, Charles is the best, I couldn't ask for more.
I purchased Office Professional from…
I purchased Office Professional from Microsoft. With the much need help from chat and his expertise, from Charles, he helped me through the whole process and was invaluable. Very Many Thanks
Great online support
had minor trouble with activation
Went to their chat support, problem solved in 3 min!
incredible!
Thanks Charles
Charles help me get a promo code and I bought the key and installed and it worked perfectly.
I had 2 different gentlemen (Alex &…
I had 2 different gentlemen (Alex & Charles) assist me in my quest. They were both very friendly and helpful getting me through the process. I would definitely recommend them when it comes to the tedious process of getting new software. Thanks guys!
I purchased the windows 11 Home OEM…
I purchased the windows 11 Home OEM insured product for my laptop since Windows 10 will no longer receive security updates after October. After purchasing for $25.99, I found my processor doesn't support Windows 11. I contacted the live chat only to find out they won't refund my purchase. They said the order form said to make sure to check for compatibility before purchasing. The only problem is that statement shows below the buy now button. So unless you happen to scroll down, you don't see it. That statement should be shown at the top of the order form. Wonder how many people have been ripped off!!!!
I purchased the wrong product but when…
I purchased the wrong product but when onto live chat with customer service(charles) and he helped me greatly; he helped me understand how I had bought the wrong product(no clue about tech) and showed me the correct one and got it all sorted quickly for me. No issues whatsoever
Gave me the best advice and help when…I needed it
Gave me the best advice and help when it was needed and asked for. Thank You
I purchased sw from these guys & it doesnt work
I purchased sw from these guys and spent hours trying to get it installed. they remoted into my laptop and they couldnt get the issue resolved. They tried multiple licenses, still nothing. They tried a different version - you guessed it, still didnt work. BUT, as their website says, that they will refund you if they cant get your purchase working, well they didnt, and refuse to refund my purchase.
I went to software supply, downloaded the same software in teh same version I tried to buy from msofficestore and without a hitch it all went seemlessly. I told them several times it wasnt my computer, but that their licenses dont work. they would accept that feedback
Bottom line, these guys are greasy. they dont know what they are doing and will waste both your time and your money. STAY CLEAR!!!!!
Alex was super helpful and patient as I…
Alex was super helpful and patient as I tried downloading new software on a new laptop. Got me through the entire process.
interaction with charles was in a…15/1/2025
interaction with charles was in a friendly manner and obviously he is well versed with his task. i WOULD NOT HAVE BEEN ALBE TO COMLLETE THE DOWNLOADS WITHOUT HIS ASSISTAINCE
Microsoft Office
Ordered Microsoft office 2019 for my ten yr old laptop I just upgraded to Windows 10 and was very pleased with the ease of download and installation plus the price was more than reasonable. Charles contacted me to make sure everything was kosher and ask if any help was needed. I’ll be back if anything Microsoft is needed in the future
Easy, Fast and Reliable
The site very easy to navigate and use and the follow-up contact was welcome and unexpected :)
I did not need any assistance installing my purchase, as the instructions I received were easy to read and understand. All in all I had a fantastic online shopping experience, and highly recommend this business!
Charles was helpful and sorted my issue…
Charles was helpful and sorted my issue in relation to updating my Office package.
The knowledge of the person assisting you, pluss their actitud.
My assistant was Charlie.
He was Fantastic, he knows his stuff, and is very patient
Best price and accurate services.
First the informations mentioned on the order confirmation was very clear and easy to understand.
Second the follow up from Charles to see if everything work well is appreciated.
Best regards and best wishes for Holydays to Charles
Straightforward purchase of an…
Straightforward purchase of an authentic product.
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