MSofficestore  Reviews 

Alex was a great help with my W10 upgrade. He immediately discovered the issue with the upgrade and was able to correct it. The upgrade was a breeze after that.

I had an initial problem of not being able to download the installer. After spending some time on Chat with Charles (and briefly Drake), Charles got onto my sys. and very quickly solved the problem. I'm very satisfied with this interaction.

I had a problem with activating a key for a purchased softaware from MSofficestore, and Drake from their support team helped me solve the problem in a heartbeat, even providing replacement to the defective key. I definitely recommend MSofficestore!

Charlie and Josh were actually aamIng, I don't know how they stayed awake for few hours but thank you for everything!

Charles, Jason, Drake, and Alex were just simply the highest examples of professionalism. Knowledgeable, courteous, patient, gracious, productive, and gentlemanly. Gold stars all around. Triple-A-Plus.

What can I say? They supplied exactly as advertised at a very reasonable price and very promptly. All in all first class service. Highly recommended.

They're reserved but grateful people when problems occurs or where the primary resurgence in technical achievments among the grand quantity of users who seek for porpoises and enlightmen in their lives. Technology will understand when the final beneficiary is in bad mood, or sick, or happy and euforic. The latter situation was explained by the assistant Drake in a very fun manner. Also Alex and Jason do a dedicated job.

I needed some advice about my Windows upgrade - the response was very quick and all the assistance fully professional with helpful and clear suggestions - good job Drake! many thanks once again.

At 73, I figured that my Windows 7 would function longer than me, but time and Microsoft had a different opinion. I live in the woods with dial-up phone internet and horrible download speeds. Regardless, Alex and Charles from MSofficestore helped me get updated to Windows 10, guiding me through most of the MULTI-HOUR download process, and taking over my computer to resolve the final errors. I'll be forever grateful for their skill and patience, and will remain signed up for their help-desk service. They KNOW what they doing, and, hey, I asked, they're actual HUMANS, not AI. THANK YOU!

Very good customer service received an email from Charles after my purchase to make sure I had everything I needed and to see if I needed any further assistance

I purchased the product (digital copy) and the instalation went without any issues.

They even proactively followed up with me. A nice touch in customer service.

Technical Support was great! Thanks again.

Liked the follow-up e-mail to find out if we were able to activate the product we purchased.

When I needed help they got back to me promptly and were able to install the software for me. I did find the email a little crowed with directions. I am not real techy so it was a little hard for me. That is why I needed help.

Hi Charles

All install perfectly no problems at all. Thank you for the follow up, it’s nice to see some companies do still care about their customers and their products.

Many thanks
Darren

I needed to upgrade my Old Dell XP from Windows 7 to 10 for a program I needed to run. I had problems with the Microsoft site and could not get it running. After buying a licensed copy from MS Office Store, The install could not have gone better. Works perfect! and Charles with customer support reached out to make sure all was well with the install. Nice!

Really well product, works like it should, I purchased Windows 11 for my brand new gaming PC and it works perfect, Charles from the support team walked me through the whole process to install and get it working for my computer… 10/10.

I Spoke with Drake who took me through the install process of visio which was having an issue. He was very patient and helpful and we got the product installed.

Great support and customer service - highly recommended! A***

Very easy download and everything worked straight away. Great back up if there’s any problems. Special thanks to Charles and Drake for offering their support.