Charles was amazing, i have been online with Dell for nearly 2 days and Charles fixed my issue in 10 minutes. If all your support advisers are as good as Charles then well done
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MSofficestore (CHARLES) provided incredibly fantastic support for me today. My laptop had suddenly lost its Microsoft subscription & I were completely 100% out of action. I first tried my... Toon meer
Updated a second generation, non-qualifying Dell PC from Win 10 Home to Win 11 Home and then used a key from MSofficestore to upgrade the machine to Win 11 Pro. Followed seller’s instructions (detaile... Toon meer
They're reserved but grateful people when problems occurs or where the primary resurgence in technical achievments among the grand quantity of users who seek for porpoises and enlightmen in their live... Toon meer
Bedrijfsgegevens
Over MSofficestore
Geschreven door het bedrijf
Contactgegevens
100 Borough, SE1 1LB, London, Verenigd Koninkrijk
- 0330 133 21 38
- info@msofficestore.uk
- softwarepal.co.uk
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Ease of transaction and absolute within…
Ease of transaction and absolute within minutes response from Charles, when help was needed, and follow up email, again from Charles, to enquire if everything was OK.
Thanks Guys, I appreciate it.
John.
Good prices, Great support and follow up
The product I wanted was available and easily purchased with instantaneous results.
I later had a query and despite the time difference a response came back almost immediately from Drake.
Subsequently got a follow up email and call to ensure everything was great.
Good prices, great support. That's all that matters.
Will definitely come back in the future.
Windows 10 Pro Activation
Everything download and installed with no problem. Alex was extremely helpful getting everything activated properly. Very happy with his service.
Buyer Beware
I tried to run Dragon Professional 16 in Parallels on my MacBook Air. I purchased Windows 11 Professional Retail Version from MS Office Store to run in Parallels, the PC emulator. Dragon did not run well in Parallels. I now have no need for Dragon Professional 16, Parallels and Windows and uninstalled all off of my Mac
I tried to return Windows 11 Professional Retail Version from MS Office Store. The agent advised me:
"Once you install the Windows, it's no longer applicable for a refund anymore. You can check the terms and conditions above”
Sometimes you just need to play with hardware and software to determine whether it will achieve your desired goals. In hindsight, I should have purchased Windows from my local Micro Center, which permits returns when hardware and software do not achieve the overall business solution
By the way, Nuance, which makes Dragon, accepted immediate return with no questions asked: $755.09
Bought a Windows 10 key to upgrade my…
Bought a Windows 10 key to upgrade my 8.1 pc. Price was right, the upgrade was totally smooth.
Charles and Drake followed up by email to check everything was ok.
Website was easy to navigate, had no problem finding what I needed.
Easy Purchase & Download with Great Support
After an easy purchase and download I had problems due to Microsoft 365. The guys at MSofficestore were there with immediate support and was able to resolve the issue.
This is my second purchase from MSofficestore and no doubt it won't be my last.
Thank you.
The download install and activation was…
The download install and activation was smooth uncomplicated with no issues.
Everything was easy about the purchase…
Everything was easy about the purchase process. Installation was easy with supplied information. Thanks!
I had some issues with the install but soon resolved
I had some issues with the install, mainly because I had an older version of Visio that I hadn't removed (should have read the instructions!)
When I contacted support, Charles was brilliant, with almost immediate responses and worked with me until it was resolved a short time later.
Customer service was second to none and I'd highly recommend!
Great customer service by Charles
Great customer service by Charles. Sat with me for hours in order to fix my issue. Much appreciated.
Smooth upgrade
Everything that needed to happen, happened. The instructions were easy to follow, and the follow up from Charles was vey friendly.
Great Transaction
Pleasant transaction, all went smoothly with installing windows 11 Pro on my novatech windows 11 home machine and now have full encryption. Thank You
The price was reasonable for the Windows 10 O/S product
The price was reasonable for the Windows 10 O/S and the download process was simple and no hiccups in running the installation files. The email instructions were clear and easy to follow.
Support
The most impressive part was the the support team. Drake immediately responded to my queries and I was able to proceed smoothly. The software was easy to install and use. I am definitely very happy.
MS Project 2019
I was a bit concerned it was moody, but delighted that my software was legit.
Very simple and fast process, trust assured.
Instant online support from a real person…
Instant online support from a person who knew the answers. No queues, no navigating automatic reply systems, callback requests and so on. Nor any attempt at a chatbot conversation (unless it was such a good chatbot that I was convinced I was talking to a person!). Very much appreciated - almost made it a pleasure to spend money at the MS Store !!
QUICK, RESPECTFUL, USEFUL HELP
I was very concerned because my Windows was not "active" and I purchased a key, but it didn't work. So I looked for help. Jason answered patiently my questions, guided me step by step and I was successful in activating Windows 11 Pro. (WE WERE!) I am very naive when it comes to software et al, but his instructions were simple, respectful and useful. So, Thanks very much!
Software licenses were easy to find and…
Software licenses were easy to find and after purchase I received an email with instructions, links to downloads, and license keys. I purchased 3 products. After installation one failed to activate but Alex from support asked a few questions and then provided a new key to resolve the issue. I've used MSOfficeSTore before and will use them again.
Jason was great
Jason was quick to identify and resolve the issue. easy to work with and gave me the most optimal solution.
Stepping out on Faith and Trusting technology
I was skeptical about allowing Alex to take over my computer because I was almost the victim of a scam with any desk. I caught and uninstalled it b4 damage could be done. I was desperate, my computer had been telling me since January that my Windows 8 was unsupported, but allowed me to work, etc. Not TADAY! I purchased Widows 10 and was stiffled in down loading it. I read and read and read but it was not clicking. I took a chance on Alex and he and the Microsoft Store got me straight. They downloaded, updated and cleaned up my computer when he took over. I m so grateful because I would have had to go into the office and I was not prepared to do so. Everything looks different with the upgrade, but I like it! Thanks Alex🙌🏾🙌🏾
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