Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Toon meer
Bedrijf heeft geantwoord
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Toon meer
I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I have tried, by a long shot. The toy on its own is a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.
Contactgegevens
1107 S Westwood Ave, Addison, IL, 60101, Verenigde Staten
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,7
Gemiddeld
133 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The company itself is great always…
The company itself is great always ships out very fast and is discreet with the products packaging. The last product I got not so good the suction part okay. But overall twisting and feel was not a turn on at all.
24 maart 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Great products and service...some of…
Great products and service...some of their products are mind blowing...you won’t be disappointed !!!
I personally have purchased over a dozen of their
products and have been fully satisfied, lol, with
every one..
24 maart 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 1 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you a not-good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
The company was pretty great
The company was pretty great. When I contacted them with my disappointment with the product, they were quick to offer me a refund, though I wasn’t able to return an unused object which I thought was weird. My biggest issue with this experience is that I bought their nipple and clits toy, and it was incredibly weak. Some may like the fact that it’s not too powerful, But for me, it’s not powerful enough. The packaging was normal nothing too great about it. The product itself seems well-made just a little Issue.
19 maart 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 3 monthes after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Shipping process and price went…
Shipping process and price went smoothly hence the 2 stars. That's it. Products are junk. Not even close to as advertised. No battery life or advertised satisfaction/sensations. Not for larger girths at all. Pass on these if you're looking for a good toy at an affordable price. They don't get you where you wanted to get!
25 februari 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 1 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Antwoord van Sohimi
Hello,
Is there any quality problem? If yes, we can resend you a new one, thanks.
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
10/10 would recommend
To start the pricing is incredibly low and the products I received are very high quality. The products are easy to use and they work great!!! Shipping was fast and packaging was discreet. Overall a very pleasant experience and I will definitely be a repeat customer!
25 februari 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
No good
It wouldn’t even turn on after hours of charging they said they’d send a new one but haven’t seen anything yet
24 februari 2025
Antwoord van Sohimi
Hello,
We checked the new one is on the way, please check it here:https://track.amazon.com/tracking/TBA319691640146 it will arrive tomorrow, hope you can check it, thanks.
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Bought a new version of an old toy
Bought a new version of an old toy, really happy with the old one. Good and serious company , if you have any problems they will solve it
19 februari 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
The perfect go-to for adults!
I really enjoy the assortment of items on Sohimi and have acquired a variety of their products. They never fail to satisfy and their customer service is excellent! For those without a regular playtime partner, there's no need to go to local shops or endlessly receive catalogs thru the mail with a disappointingly limited selection. Give Sohimi a try and you'll be sure to find something that turns you on; your sensual side will thank you!
30 januari 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
It shouldn’t be this difficult-it’s a pump and a big box
I’ve got two different people responding to my one email and both of them were giving me conflicting stories regarding a pump that I already and couple other things that other things have been delivered, but the pump is not. I’m trying out who to go to to get this because I need it here present last weekend. I ordered it two weeks ago. Appreciate your follow up. Thank you.
30 januari 2025
Antwoord van Sohimi
Hello,
Our customer service has replied to your email. We would like to know which product you have not received so that we can check the information. According to the logistics information, all the packages have been delivered. So we would like to know which product you have not received and hope you can reply to our email. Thank you for your support.
Ridiculous!
I ordered 2 items and they were shipped separately - no big deal. When the first item arrived, it was not the same as what I had ordered. I reached out to customer service and they told me it's a "newer" version of what i ordered...yet it has less capabilities than the one that I ordered. That doesn't sound like much of an upgrade to me.
Secondly, the second item was shipped to my city, sat at some facility here for a few days - I figured it just needed assigned to someone's truck for delivery. 4 or 5 days go by and it's still at the facility! Next think I know, the tracking number tells me that my product is being shipped to TULSA!! That is many states away from me. I made my order the last week of January, and here we are Feb 11th, and I still have one downgraded version of the toy I wanted and nothing to show for the other one. HORRIBLE first impression.
31 januari 2025
Antwoord van Sohimi
Dear customer,
After checking the logistics information, you received the package that you said the logistics had not been updated before, and you also received the package we resent to you a few days ago. We hope you can keep the product and do not need to return one of them, but can you update your review? Thank you very much for your support and understanding. Your support is our driving force to move forward.
Antwoord van Sohimi
Hello,
Thank you for taking the time to review us..
Actually We replied your email when we received it, please check your mail box or spam and we checked the tracking information, it was not updated, and we have arraneged to ship the order again, this is trk#4PX3001624411507CN you can track it here:https://www.17track.net/en hope you can delete the review, we are really sorry for this delay. Thanks.
Worked as expected.
1 februari 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Fast Customer Service
Products from here are fairly priced and fast shipping. When I needed help with a product, they were able to reply back in about an hour with a solution. Would use their website again.
16 januari 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Professional Customer Service
I purchased a product in Sohimi around one month and a half ago (it took around 21 days from those 45 days (approx.) to arrive) The product sadly broke just after the 3rd usage and it made me worry for real as the warantee is supposed to be just 30 days since the date you bought. However, I contacted Sohimi Team and they answered me within the next 24h just as they claim in their web. They were communicative and kind and offered to send me a new product. I find the response very professional.
14 januari 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
Thank you for your evaluation. Providing customers with satisfactory services is our aim. Thank you for your support. I wish you a happy life.
Great product
27 december 2024
Antwoord van Sohimi
Thank you for your evaluation. We are glad that our products can bring you fun. We wish you a happy life!
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