Sohimi Reviews 133

I purchased 4 products and only received 2. I had made inquiries and provided police report for the two missing items. Was told to make a review in order to get the two missing products reshipped. I just hope whom ever the carrier is follow the signs and deliver the products correctly and secured. Customer service needs to do better to rectify missing products and contact whom ever delivers product to follow delivery instructions accordingly and not leave things in places where signs clearly states not to leave them in. From the two products I did receive was successful as gag gifts. They loved it.

Excellent customer service
I had an issues and they were quick at getting it resolved. I can’t wait!! I’m looking forward to using their product and purchasing all my other toys through them.
Thanks Again

Io, sto controlallando tutti i giorni i aggiornamenti sul sito di tracciamento. Con 9 giorni dall’ultimo aggiornamento non è cambiato niente. Voi dite che avete provato di fornire il numero IOSS… ok, allora perché non si risolve la situazione? Noi, come clienti, paghiamo e pure subito. Voi, avete sempre dei problemi per fare le consegne. Assolutamente bravi!

Ordered 2 items. The first came quick. Still waiting on 2nd item. Tracking is difficult and the Shop app is not
Working. I think my item had to be cleared by customs. I wanted this to be discreet and now the airlines have to clear my order. I’m very anxious about this delivery. Also when I purchase these items I was unable to add the 10% discount

Easy to navigate website. Superb selection and prices. Quality goods which arrived very quickly.

Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me refund. Sohimi said they would give refund if I gave a positive review and if I returned item to China at my expense. Now I'm getting all kinds of fishing and scam emails from China because I told them they lie and are dishonest.

Perfect! Exactly what I was looking for! Extremely fast delivery!

Sohimi has contacted me and told me the reason for the longer than normal delay is that my purchase was out of stock in the U.S. and had to be shipped from China. Tracking now shows the package has cleared customs so it will be delivered shortly.

Other than this one little glitch I have been more than happy with Sohimi customer service and the care they provide to their customers. I will not hesitate to reorder from them in the future.

I've bought 3 so far. The first was Black night which was flawless for a year. Stopped recharging Now there are so many to choose from it's very confusing. So read them carefully. The second I bought replace the last. But it only has twisting motion. The third I read carefully and still ordered wrong. It had vibration and trusting, but no twisting motion. Worse part is it arrived broken. I was able to open it and had a broken screw in one of the thrusting section. I was able to steal a piece to work out of the other 2 to fix it. The black knight to me was the best but only last a year. The website should have a filter that you can check mark what you are looking for. Like, thrusting, twisting, vibration and so on. But they don't. And they only take returns if the quality is no good. Not impressed.

Safe, discrete packaging and the product was intact and functioned as advertised.

It's nice to buy a product that does works the way it is advertised

Two thumbs up for this product. This product is gentle and it takes me to a full climax with in minutes. Buy it now!!

Made order seven days ago. No shipment has yet been made although I got confirmation of payment. Update: Shipment came but after a long waiting period. Please be aware of time of delivery.

Great customer service, they quickly responded to my request and contacted the factory for a replacement part.

Strong motor and feel good to the touch

I ordered 3 items and never received the 3rd item. The other two items came individually and one of them was damaged upon delivery (not the box, the item inside the perfectly fine box was ripped). Just unhappy with the delivery and the fact that I'm missing a third of my order led to this review.

Update: I did receive the 3rd item almost a week after the other two (about 5 days after I posted this review).

THis is a fun toy for two, single as well.

the person who helped me, kept me reliably up to date with the whole process and was able to alter my order when I needed changes. Overall very helpful customer service and a very pleasant ordering experience. Thank you

Ordered for the 1st time as the website was easy to use and prices seemed very good. Shipping times were reasonable and what was most impressive was the service received. They were very responsive and helpful, too. What else do you need to know as they checked all the boxes.

I have purchased numerous items from sohimi over the last two years. Their products are of a high quality and reasonably priced. The customer service response is quite good and they stand behind their products. I highly recommend their male masturbation devices as they are quite satisfying and never disappoint.