The Soho Lighting Company Reviews 

1.140
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful products but the main reason I keep returning is the customer service! Nothing is too much trouble, whether it’s helping you to find the right product for your project or sorting an issue... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had ordered two Organic Fleur Glass Pendant Lights. Both arrived either a day or two later, very quickly. Absolutely gorgeous lights. However due to them being hand made one was off balance and sat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range of choice on web-site, easy to filter down to refine our exact requirements. Other options available i.e. engraving also look really good. We ordered a couple of 'sample' products which ap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I booked the next day delivery service and it arrived on time. However, the packaging inside the box was badly damaged. The protective plastic covering around the light had been ripped open and the po... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Elektrische apparatuur winkel
  4. Gloeilampleverancier
  5. Lampenfabrikant

Geschreven door het bedrijf

Our collection of light fittings, bulbs, switches, sockets and accessories have been specifically designed and commissioned to exacting standards, bringing you beauty and performance without compromise.

Geschreven door het bedrijf

Artisan designed products – quality – beauty - choice.

Hand finished in the UK – passion and craftsmanship

Hand finished in the UK – passion and craftsmanship
Free delivery on all orders over £20!

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(1.140)

205 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very happy with my high quality wall…

Very happy with my high quality wall sockets.

30 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Jane,
Thank you do much for taking the time to leave this lovely review! We're really glad to hear how pleased you are with the quality of our products.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Soho Lighting

Beoordeeld met 5 van de 5 sterren

Very good customer service when I had a…

Very good customer service when I had a problem. These guys are now my go to

10 mei 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Rob,
Thank you for your wonderful feedback. It was a pleasure to have helped you and we're really could help and that you were so happy with our service!
All the best from the team at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great quality switches

Great quality switches. Expensive but worth it..

12 mei 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Good morning,
Thank you so very much for this kind review. We are really glad you were pleased with the quality of our products.
All the best from the team at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Beautiful quality sockets and switched

Beautiful light switches and sockets! I’m renovating and struggled to find a light coloured gold fitting, thankfully I found soho lighting company as they are the perfect colour and finish and look amazing

28 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Clare, thank you so very much for this kind review. We are so glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Beautiful, high quality product…

The double sockets and down lighters are beautiful, solidly made and elegant in our newly refurbished kitchen.

20 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Alison,
Thank you for your wonderful feedback. We’re delighted to hear that you’re pleased with the quality and finish of the double sockets and downlights, and that they complement your newly refurbished kitchen so well.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind regards,
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Soho have been instrumental in the…

Soho have been instrumental in the renovation of a circa 200 year old Nottinghamshire farmhouse due to the quality of their craftsmanship and choice of materials. Customer service has been exceptional allowing for a quibble free return of items that were surplus.

9 mei 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Darren, thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service! Best wishes from all at Soho

Beoordeeld met 5 van de 5 sterren
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Barnabus, thank you so very much for this kind review. So glad you were pleased with the quality of our products and service. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Christopher, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Yet another repeat purchase.

Yet another repeat purchase. (I believe that says enough?)

7 mei 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Clive,
Thank you so much for this kind review. We're are delighted to hear that you had another positive experience with us.
Thank you for your continued support and for choosing to purchase from us again!
Best regards from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Fantastic order.

23 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Viorel,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It's lovely to hear how pleased you are with our products!
Thank you for choosing us, and we hope look forward to working with you again in the future.
Best regards from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Good product

Good product, good service

22 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Gorge,
Thank you so much for your very kind review. Ware very pleased to hear that you are so happy with our products and service received!.
Thank you again for choosing us, we look forward to working with you again in the future.
Best regards from all at Soho Lighting

Beoordeeld met 1 van de 5 sterren

I have placed my order in Feb 2026 and…

I have placed my order in Feb 2026 and unfortunately have to receive it yet. There is no proactive communication from the company to update me. Very appalling service !!

25 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Adi,

Thank you for your review.

We’re really sorry that your order has taken this long and that we have let you down.

This is not the level of service we want to provide, and we completely understand your frustration.

Please be assured that we are continuing to work on this for you and one of the team will reach out with an update this afternoon.

Please accept our sincere apologies again for the delay and for the disappointment caused.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

A really great quality product

A really great quality product - sustainability approach was also important to me. The staff were really helpful and prompt when I had to return and swap out some items. Overall a strong recommend from my experience. I would buy their products again.

17 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Rachel, thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our service. Thank you also for recommending us to others! We look forward to working with you again. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Excellent quality product and great service

Great range of choice on web-site, easy to filter down to refine our exact requirements. Other options available i.e. engraving also look really good. We ordered a couple of 'sample' products which appear well made and look brilliant. Subject to our electricians 'approval' we will be ordering switches and sockets shortly for our kitchen / diner / extension project. Highly recommended.

30 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Steven,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for.
We're are delighted to hear that you found our website easy to navigate, and that you are so impressed with the engraving options and the quality of our products.
Thank you also for recommending us to others! We look forward to working with you again.
All the best from the team at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Ordered and delivered without a fuss. Beautiful finish to switches

27 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Duncan,
We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work, as well as our products and their finishes.
Thank you for choosing to use us and we look forward to seeing you again soon!
Best regards from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Personal Apology

The products I ordered arrived beautifully packaged and are of great quality at fair prices. When my delivery was delayed by a day because of the courier, I was pleasantly surprised to receive a call from the MD personally apologising.

13 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

HI Vanessa,

Thank you so much for your lovely review.

We’re delighted to hear that you’re happy with the quality of your order and how it was packaged. We’re also really pleased that the courier delay was handled in a way that left you feeling looked after.

We truly appreciate your kind words and your support.

If there is anything else that we can help you with in the meantime, please do let us know.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Very smart product and delivered…

Very smart product and delivered speedily. So far works fine.

8 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Neil, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Thank you

10 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi,

Thank you so much for your kind review, we really appreciate it.

We’re so pleased to hear everything was excellent. If there’s ever anything you need, we’re always here to help.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Slight issue with my order (one item was late delivery) but handled very well by the customer service team. No complaints and would definitely recommend.

21 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

HI Nick,

Thank you so much for your review, we really appreciate you taking the time to leave us the feedback.

We're so pleased to hear you’re happy with the product, and that the team were able to support you when one item was delayed.

We know how important it is to keep things moving, so it’s great to hear it was handled well from your perspective.

If there is ever anything else that we can help you with in the future, please do let us know.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Top quality products with exceptional…

Top quality products with exceptional services

20 april 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Maria,

Thank you so much for your lovely review, it genuinely means a lot. We're really pleased to hear you’re happy with both the quality of our products and the service you received.

If there is anything else that we can help you with in the future, please do let us know.

Kind regards
Soho Lighting

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