The Soho Lighting Company Reviews 

1.142
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I reached out to place an order after returning to the US after a recent visit to England. Paul and the entire customer service team were very helpful, super responsive, and went above and beyond to c... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful products but the main reason I keep returning is the customer service! Nothing is too much trouble, whether it’s helping you to find the right product for your project or sorting an issue... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had ordered two Organic Fleur Glass Pendant Lights. Both arrived either a day or two later, very quickly. Absolutely gorgeous lights. However due to them being hand made one was off balance and sat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range of choice on web-site, easy to filter down to refine our exact requirements. Other options available i.e. engraving also look really good. We ordered a couple of 'sample' products which ap... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Elektrische apparatuur winkel
  4. Gloeilampleverancier
  5. Lampenfabrikant

Geschreven door het bedrijf

Our collection of light fittings, bulbs, switches, sockets and accessories have been specifically designed and commissioned to exacting standards, bringing you beauty and performance without compromise.

Geschreven door het bedrijf

Artisan designed products – quality – beauty - choice.

Hand finished in the UK – passion and craftsmanship

Hand finished in the UK – passion and craftsmanship
Free delivery on all orders over £20!

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(1.142)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product and service

Great product and service from the team was very prompt.

5 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Nigel, thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our products and the service provided! Best wishes from all at Soho

Beoordeeld met 5 van de 5 sterren

extremely helpful with rectifying a…

extremely helpful with rectifying a problem with a wall light sent.

18 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Dorrian,

Thank you so much for leaving us this kind review, we are so happy to hear that you were pleased with our service.

Kings regards

Team at Soho

Beoordeeld met 5 van de 5 sterren

Great customer service ordered sockets…

Great customer service ordered sockets that I had to return helped me with the return process and refunded straight away

19 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Sally, thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service! Best wishes from all at Soho

Beoordeeld met 5 van de 5 sterren

Great service and technical support.

Great service and technical support.

30 januari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Andrew
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great product and communication

Great product and communication

12 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Simon,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products and our service.

All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, really pleased with the quality. Not forgetting the brilliant service

12 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Shane, thank you so very much for this kind review. We are so glad you were pleased with the quality of our products, and the service that you received. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Quick service and looks exactly like…

Quick service and looks exactly like the pictures online

29 januari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Alexandra,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products and our service.

All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality, price & delivery time,

28 januari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Emma, thank you so very much for this kind review. We are so glad you were pleased with the quality of our products, and with the service you received. All the best from the team at Soho

Beoordeeld met 4 van de 5 sterren

Excellent quality products

Excellent quality products, very good customer service and after sales. Resolved my issues very quality. Found the product information on the website a bit misleading eg 3 gang, 2 way dimmer switch’s that weren’t actually 2 way. I had to buy further upgraded modules. Only 3 out of the 4 refunded due to opened box. Problem sorted eventually.

10 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Carl,

Thank you for your feedback and for your kind comments about our product quality and customer service, we really do appreciate that.

We understand there was some confusion around the product specification, and we’re aware that this was discussed with a member of our team to help clarify the setup required.

We’re pleased we were able to reach a resolution for you and get everything working as needed. If there’s ever anything further we can assist with, we’re always happy to help.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Really like the socket we purchased

Really like the socket we purchased. Have bought SOHO switches and sockets before and very happy.
Recent purchase delivered on time and quickly.
A good product.

10 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Clayton,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products and our service.

All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Great experience and service

Easy website to navigate. Good selection of products. Quick delivery and good quality.

9 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Natalie,
Thank you so much for taking the time to leave this lovely review! We're delighted to hear that you found our website easy to navigate and that you are pleased with both the range of products and the quality. It's also great to know that the order arrived promptly.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards,
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Beautiful

Beautiful, quality products.

9 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Lindsey, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Amazing products and service

Amazing products and service
Quality of the light switches and plug sockets is right up there. Even the electrician commented on them.
One dimmer switch was missing from one of the 6 gang switches. An email to Soho was immediately answered by Tammy who apologised and arranged for an additional switch to be sent the next day.

8 februari 2026
Beoordeeld met 5 van de 5 sterren

Ordering was easy and more importantly

Ordering was easy and more importantly, making a return was easy when the client decided they wanted something else.

26 januari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Dear Andrew,

Thank you so much for your review.

We’re really pleased to hear that both the ordering process and the return were straightforward, especially when plans change, which we know can happen!

Making things easy (even when it’s not the original plan anymore) is exactly how it should be, so it’s great to know that was your experience.

We really appreciate you taking the time to share your feedback and hope to work with you again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Perfectly satisfied

Easy to find exactly what I was looking for. Purchase simple. Speedy delivery. Quality product.

26 januari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Maggie, thank you so very much for this kind review. So glad you were pleased with how easy the website is to use and with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Great product fast postage would buy…

Great product fast postage would buy again

25 januari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Neil,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products and our service.

All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products, communication & delivery.

5 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Mon,

Thank you for your kind words.

We’re delighted to hear you were pleased with the products, communication and delivery, providing a smooth experience from start to finish is always our aim.

We really appreciate you taking the time to leave a review and hope to welcome you back again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

5 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Victoria, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Soho

Beoordeeld met 5 van de 5 sterren

pendant lanterns

I bought 2 pendant lanterns. Easy online purchase, arrived in good time and look great. Happy customer.

2 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Good morning, thank you so very much for this kind review. So glad you were pleased with the ease of ordering and with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Excellent experience with Soho…

Excellent experience with Soho Lighting. The customer service was really helpful with my questions. Delivery was rapid! Highly recommend!

4 februari 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi,

Thank you so much for your fantastic review.

We’re really pleased to hear that you had such a positive experience with us and that the team were able to help with your questions. It’s also great to know your order arrived quickly, we know how important that is.

We truly appreciate the recommendation and hope to welcome you back again soon.

Kind regards
Soho Lighting

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