The Soho Lighting Company Reviews 

1.142
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I reached out to place an order after returning to the US after a recent visit to England. Paul and the entire customer service team were very helpful, super responsive, and went above and beyond to c... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful products but the main reason I keep returning is the customer service! Nothing is too much trouble, whether it’s helping you to find the right product for your project or sorting an issue... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had ordered two Organic Fleur Glass Pendant Lights. Both arrived either a day or two later, very quickly. Absolutely gorgeous lights. However due to them being hand made one was off balance and sat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range of choice on web-site, easy to filter down to refine our exact requirements. Other options available i.e. engraving also look really good. We ordered a couple of 'sample' products which ap... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Elektrische apparatuur winkel
  4. Gloeilampleverancier
  5. Lampenfabrikant

Geschreven door het bedrijf

Our collection of light fittings, bulbs, switches, sockets and accessories have been specifically designed and commissioned to exacting standards, bringing you beauty and performance without compromise.

Geschreven door het bedrijf

Artisan designed products – quality – beauty - choice.

Hand finished in the UK – passion and craftsmanship

Hand finished in the UK – passion and craftsmanship
Free delivery on all orders over £20!

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(1.142)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great

Great, quick delivery and great help with customer services when I had an issue. Bought quite a few items over a few weeks!

14 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Nora, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Soho

Beoordeeld met 5 van de 5 sterren

The switches are so well made and look…

The switches are so well made and look great in my newly converted office.
The order was processed immediately and I was kept up to date at all stages.
I will definitely buy again.

28 december 2025
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Antwoord van The Soho Lighting Company

Hi Shawn, thank you so very much for this kind review. So glad you were pleased with the quality of our products. We look forward to working with you again in the future. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Surprised by the high quality item

I thought the price on the socket face was a bit steep but the postage was fast and communication was excellent.
When the socket face arrived it was way above my expectations, really pleased and think it was a bit of a bargain.

27 december 2025
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Antwoord van The Soho Lighting Company

Hi David, thank you so very much for this kind review, we pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.

So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Excellent All Around

Easy ordering, helpful people on the phone when I need to verify one element of the order. Pretty swift dispatch of the products, all of which are amazing

12 december 2025
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Antwoord van The Soho Lighting Company

Hi Raj, thank you so very much for this kind review. We are so glad you were pleased with the quality of our products.

It was a pleasure to have helped you and we are really happy to hear you were pleased with our service! Best wishes from all at Soho

Beoordeeld met 5 van de 5 sterren

Excellent service

Everything I ordered arrived correctly and in good time. Products were of high quality and worked as expected

12 december 2025
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Antwoord van The Soho Lighting Company

Hi Katy,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. We are delighted to hear how pleased you are with the quality of our products and the service received.
Thank you also for choosing us, we look forward to working again with you again in the future.
Best regards from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Really easy to order

Really easy to order, plus a company that actually answers the phone calls and gives you answers, very impressed, especially as a Electrical Contractor we need quick and easy responses.
Plus very impressed with the quality of the products.

16 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi James

Thank you so much for leaving us this glowing review we pride ourselves on good service and we are happy that this met your expectations.

We are happy to hear that you were pleased with our products and we look forward to doing business with you again.

Kind regards

The Team at Soho

Beoordeeld met 5 van de 5 sterren

Easy to order for trade and great…

Easy to order for trade and great communication on order status and shipping.

11 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Michelle,

Thank you for your kind words! We’re glad to hear that the ordering process was smooth and that our updates on your order and shipping were helpful.

We really appreciate your support and look forward to working with you again.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great products👍

Great products👍

Also one of the fittings I ordered had a fault, was replaced almost the next day after contacting customer service✅👍

11 december 2025
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Antwoord van The Soho Lighting Company

Hi Matthew, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Soho

Beoordeeld met 5 van de 5 sterren

high quality and easy installation.

high quality and easy installation.

11 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Karishma, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Easy to navigate website

Easy to navigate website. Was able to find the modules I needed easily. Order response was quick and arrived by 48hr postage. Quality module and easily fitted.

23 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Philip

Thank you for leaving us this kind review, we are happy to hear that you were pleased with our service.

Regards

The Team at Soho

Beoordeeld met 5 van de 5 sterren

First class service throughout.

So easy to order on line, great delivery time, good quality product, just did not fit so had to return. Paul couldn't have been more helpful in authorising this and arranging a refund on receipt of the returned package.
So refreshing to deal with a company where customer service and care is paramount. Thank you.

5 december 2025
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Antwoord van The Soho Lighting Company

Hi Michael,

Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear that ordering was easy, delivery was quick, and that you were happy with the quality of the product, even though it wasn’t quite the right fit in the end.

We will be sure to pass your kind words on to Paul, he’ll be delighted to know his help made the returns process straightforward for you.

It really means a lot to us to hear that our customer care stood out, and we truly appreciate your support.

Please don't hesitate to reach out if there is anything else that we can do to help in the future.

Best Regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Good quality and well designed products

Good quality and well designed products. Also good delivery and customer service (phoned for additional information about a product - the adviser was helpful and knowledgeable).

19 december 2025
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Antwoord van The Soho Lighting Company

Hi Scooter,

Thank you so much for taking the time to share your feedback , it really means a lot to us. We’re so glad to hear you’re happy with the quality and design of our products, and that everything arrived smoothly.

It’s especially lovely to know you had a good experience when you called us, we will pass your comments onto the team.

Thank you again for your kind words, and we hope to welcome you back again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Very helpful

4 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Martin,

Thank you for taking the time to leave us this review.

If there is anything else we can help you with in the meantime, please do let us know.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Very helpful sales representatives and…

Very helpful sales representatives and really beautiful products.

3 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Allison,

We’re delighted to hear that you found our Customer service team helpful and that you love the products.

Your kind words mean a lot to us and will be shared with the team.

If there is anything else that we can help you with in the future, please do let us know!

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great delivery times

3 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Adrian,

Thank you for taking the time to leave this review.

If there is anything else that we can assist you with in the future, please do let us know.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Easy to select the correct item- quick…

Easy to select the correct item- quick delivery. Back plates can appear a bit flimsy when used on conduit boxes with a lot of wires or limited space behind.

17 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Robert,

Thank you for taking the time to share your feedback. We’re glad to hear the ordering process was easy and that your delivery arrived quickly.

We appreciate your comments regarding the back plates, feedback like this is very important to us and helps us continue to improve our products.

If you experience any difficulties during installation, our customer service team is always happy to help and offer guidance.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Love the new smoked glass pendant…

Love the new smoked glass pendant lights. Have had many compliments. Look stylish and high quality. Quick delivery too.

16 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Zara,

Thank you so much for your lovely feedback! We’re thrilled to hear you’re enjoying the smoked glass pendant lights and that they’ve been getting compliments. It’s great to know they arrived quickly and met your expectations for style and quality.

We really appreciate your support!

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Janet,

Thank you for your lovely review! We are thrilled to learn you are happy with your purchase.

If there is anything else that we can help you with in the future, please do let us know.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Easy to fit

Great product , came within the time scale,

14 december 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Mark, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Beautiful product

Beautiful product. Good quality. Delivered on time.

28 november 2025
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Janet,

Thank you for leaving us this lovely review, we are so happy to hear that you were pleased with our products and our service.

We look forward to working with you again

Regards

The Team as Soho

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