I am extremely disappointed with my experience with Soko Glam. It has been almost a month since I placed my order, and I still have not received it. The package could not be delivered and ha... Toon meer
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This company used to be good but now it's horrible. They use a shipping company called ShipX that sucks. That company can't find my address so I've been waiting for almost 2 weeks. I have emailed soko... Toon meer
Charlotte Cho and company have the best K-beauty curations online! SokoGlam is the site I recommend to newcomers to K-beauty with the top brands, promos, fast and free shipping, and impeccable custome... Toon meer
Placed an order and was charged 3 mysterious taxes. Some "NYC tax" (?!), "special tax" etc. Wrote them a message regarding that - no response. Fishy business, never again. Shopping with companies bas... Toon meer
Bedrijfsgegevens
- Cosmetica winkel
- ook in
- Cosmeticawinkel
- Cosmetische producten groothandelaar
- Cosmetische producten leverancier
Geschreven door het bedrijf
Soko Glam, the most trusted Korean beauty shop, curates the best Korean Skin Care, makeup and cosmetics.
Contactgegevens
Verenigde Staten
- hello@sokoglam.com
- sokoglam.com
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Love them
Soko Glam was the first k-beauty online shop I bought from and still continue to. There prices are reasonable for the amount of product you get, plus you get free shipping on US orders over $35 and free samples with every purchase. I get my products in a week with standard shipping. I love the products they have! I have oily skin and deals with acne. American products just didn't like my skin; they were too thick, too creamy, too strong and dried my skin out. I gave up and only used my acne wash. I decided to try korean products and they have been a blessing! My skin is looking better with every use. I haven't had any major issues with any korean products that I bought. My skin feels so nice and it looks so much better. My mom even stated that my skin looks "glowy" now. The website is very user friendly. If you don't know your skin type, they have a quiz you can take. You can shop for products by skin type, skin concern or routine. If you're new to k-beauty, they have a section explaining what the routine involves. You can even subscribe to their blog, The Klog, to learn so much more about korean beauty. Every product has a description and how to use. They even say who the product is more suited for. I do wish they had an app but it's very easy to shop on their website. I haven't had any issues shopping from them. I recommend them to anyone who is new to k-beauty or wants to try new korean products.
Poor customer service
Update as of 2019: After my last experience with Soko Glam (slow response, lack of return shipping label or covering return shipping cost), I didn't want to do business with them. But I was forced to purchase something to use my store credit. Unfortunately the product didn't work for me and I requested a return, the improvement since last time that they generated a shipping label, but it is poor customer service to make me pay return shipping fees in 2019. I understand they may have policies and revenue models but not footing the return shipping fees only makes them lose customers. I am going to pay for the return shipping this time and get the rest of my money back so I don't have to do business with them ever again and will share the same with friends in my social circle. Soko glam products are great but definitely more expensive than what you would pay in Seoul. There are many sites out there that have similar products and better customer service.
Do not order from them
After reading the reviews, I decided to order and give it a try. Horrible service. Ordered $32 worth of products from them and received nothing but a sample. When I emailed the proof to ask why they simply told me it is sold out and only offered a refund when I brought up this issue. If I haven't emailed them, I wouldn't have gotten my refund.
They refunded me short of $2. It's not about the money, it's the inconsistency. I emailed them again, and it has been no reply for 13 hours. #scam #fraud
Stellar SokoGlam
Charlotte Cho and company have the best K-beauty curations online! SokoGlam is the site I recommend to newcomers to K-beauty with the top brands, promos, fast and free shipping, and impeccable customer service. I'm repeatedly asked why my skin looks so incredibly fabulous at nearly 70. I reveal my K-beauty regimen which has made an amazing difference in my skin! I'm often mistaken for a woman in her 40s -- and as the mother of my three grandsons. My gratitude to SokoGlam for upping my skincare game!
Fast shipping
Fast shipping. great products. will definitely repurchase products from this site.
Amazing experience
Amazing experience. Fast shipping, great products at great prices.
What a great website!
I've been following this website and blog and I've learned so much useful information about Korean skin care as well as skin care in general. It really inspired me to take better care of my skin. Also, the shop is very active on social media always feeding you with news and information and interacting with its followers via polls and questions. You'll get to learn a lot! I can see that the owner Charlotte is truly passionate about skin care giving this site so much more than just being a shop. I've tried several products that are offered in this shop and I've been loving Korean skin care for 3 basic reasons: reasonably priced, really working but less vicious and more subtle than western skincare (at least for me). I wish I can try more products from this website in future!
SokoGlam
SokoGlam, yet another South Korean company proving their worth in an international market. With awesome perks, like free shipping for US orders $35+ and free samples with every order, who wouldn't want to shop for their skin and beauty product here? Their website is once again just a delight to browse, with a pleasing color palette and layout that makes shopping an easy, stress-free and joyful experience. Plus, Korean skin and beauty products are famous for their quality, making everything here an absolute bargain! I've always had problems with pimples, oily nose, chin, and forehead, and periodic redness which I have battled with American and European skincare products with mixed success. I find it extremely difficult not to pop my pimples, especially when they're causing me pain. But the products on Soko Glam, about which the website often includes helpful and informative videos, make me believe and hold on to hope, that by using one of the extensive, but simple Korean skin care routines, I can eventually achieve the clear, blemish free, and soft skin I've fantasized about. Thank you, Soko Glam!
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