SolarFrame Reviews 

964
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Solar frame have been great from start to finish. They communicated with us at all times and have been true to their word, meeting all of our expectations. The windows and doors are of exceptional q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The initial engagement was great and when when we got into the project delivery, the fitters were prompt in their arrival and completed the fitting to a high standard. We had an issue with the "top h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had our garden studio built around a month ago - and although we’re still working through decorating and furnishing, we love it. I can’t remember what our garden looked like without it.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having project managed renovations before, it was really lovely to work with a team of experts who genuinely cared about the work they were doing, and that everything was right. We're really hap... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vensterinstallateur
  2. ook in
  3. Aannemersbedrijf
  4. Bouwwinkel
  5. Dubbelglaszetter

Geschreven door het bedrijf

SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes. Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home. Rest assured that all of our quality home improvement products are extremely stylish and low maintenance. Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

964 reviews

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3 sterren
2 sterren
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Heeft 85% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(964)

185 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing service and quality

Amazing service and SolarFrame team, pulled out all the stops to help me. Windows look great inside and out. Installation went smoothly and quickly thanks to Malcolm and Kris, great that all rubbish was removed. I would highly recommend SolarFrame

7 mei 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your fantastic review. We're delighted to hear that you had such a positive experience with the SolarFrame team and that you're pleased with your new windows.

Beoordeeld met 5 van de 5 sterren

Extension

We contracted SolarFrame to build an extension running the length of our house (job 11435) and are very pleased with every aspect of the project. Communication was clear, all contractors were friendly and took the time to explain what they were doing. The work itself was top notch. We are very happy with the work and would definitely recommend SolarFrame

31 maart 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for taking the time to share your experience. We're thrilled to hear that you were so pleased with your extension project and that every aspect of the process met your expectations.

Thank you for choosing SolarFrame and for your recommendation, it means a great deal to us. We hope you enjoy your new space for many years to come.

Beoordeeld met 5 van de 5 sterren

Definitely to be recommended

Very efficient and reliable service with friendly office staff and fitters alike. Would definitely recommend their services to friends and family.

7 april 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your kind words and recommendation. We're delighted to hear that you found our service efficient and reliable, and that both our office team and fitters provided a friendly experience. Your support means a great deal to us, and we truly appreciate you taking the time to share your feedback. We look forward to helping you, your friends, and your family in the future.

Beoordeeld met 5 van de 5 sterren

A great professional service from sales to installation

A great professional service from sales through to installation and support. I never felt under pressure and was offered sensible quotes right from the start of the process.
The installation fully met my needs in terms of timing and efficiency. The final product is high quality and skillfully fitted. Thank you for a stress free process. Job 11919

7 mei 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you so much for taking the time to leave such a wonderful review! It's genuinely great to hear that you felt at ease throughout the whole process from your first conversation with our sales team right through to the final installation.

Thanks again for choosing us, and don't hesitate to get in touch if there's anything else we can help with in the future!

Beoordeeld met 5 van de 5 sterren

Everything from start to finish was…

Everything from start to finish was great. The sales guy gave us a quote during the visit, once we pressed the button the team swung into action and took care of everything.

Really pleased with the service and the end result.

27 april 2026
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Antwoord van SolarFrame

Thank you for your kind words! We're delighted to hear everything went smoothly from start to finish and that you’re pleased with both the service and the final result.

Beoordeeld met 5 van de 5 sterren

A very professional company

A very professional company, all the people that dealt with my conservatory roof were always very pleasant and the workmanship was very good, the quality of the materials used also looked to be of a high standard.

27 april 2026
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Antwoord van SolarFrame

Thank you for your great feedback! We're really pleased to hear you found the team professional and pleasant throughout, and that you're happy with the workmanship and quality of the materials.

Beoordeeld met 5 van de 5 sterren

Fabulous service as always

Fabulous service as always - second time I’ve used Solarframe and I’m really impressed.

30 maart 2026
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Antwoord van SolarFrame

Thank you for coming back to us again! We really appreciate your continued trust and are thrilled to hear you’re impressed with the service once more.

Beoordeeld met 5 van de 5 sterren

Quality and professionalism.

Buying a garden studio seemed a daunting task, but Solarframe made it so easy. From the first contact to the final finish, I can't praise them enough .
Our coordinator, Connor, kept us in updated regularly on the progress, and was a pleasure to deal with.
All the work was done promptly and to a high standard of quality.
I would highly recommend this company.

14 april 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you so much for your thoughtful review! We’re delighted to hear that we could make the process of buying your garden studio feel easy and stress-free. It’s great to know Connor kept you well informed and that you were happy with the quality and efficiency of the work. We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

From the very first phone call asking…

From the very first phone call asking for a quote the customer service was100%. All staff who we came into contact with were brilliant . Saj, Richard and Steff, and also Connor the liaison officer to mention a few. The fitting of windows and door were done with precision and no mess. Well done SolarFrame and thank you .

21 april 2026
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Antwoord van SolarFrame

Thank you for your fantastic feedback! We’re so pleased to hear that your experience was excellent from the very first call through to installation. We really appreciate your kind words and thank you for choosing SolarFrame!

Beoordeeld met 1 van de 5 sterren

Avoid buying windows

We shopped about to get new windows and doors and thought we would pay the extra and try this company as they was the most expensive. Anyway got measured up and got the order in come installation day the main lounge window was to big and they got a saw out to it.. Every year since we have had to have each and everyone of the window handles replaced as we haven’t been able to open them at some point. 6 years in and th front door we discovered they hadn’t fitted the weather board correctly was done further enough and hadn’t drilled holes properly for the drainage and water was coming into the house ended up with mould everywhere. 10 year’s warranty is a joke they didn’t put any air vents the windows either when I questioned it thy said it’s not the law to do that!! Even though most companies have them… Avoid them like the plague…

28 april 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your review. We feel it is important to clarify a number of points raised.

Your warranty exists specifically to address issues such as those mentioned, and we have honoured this fully. Over the past six years, we have attended your property on multiple occasions, free of charge, to replace window handles at your request. We have remained committed to supporting you and upholding the terms of your guarantee.

It is also worth noting that many customers across the UK are not in the same position, as a significant number of companies in this sector have ceased trading and are unable to fulfil warranty obligations. You have continued to benefit from a valid guarantee and a responsive service team willing to carry out remedial work.

Regarding the issue with your front door, we have no record of this being reported to us previously. If this problem falls within the scope of your warranty, we would of course be happy to investigate and resolve it for you, as we have with all other warranty work. However, we do find it unusual that a door would begin leaking after six years without any prior report. In our experience, if a product is going to leak due to installation or manufacturing issues, this typically becomes apparent shortly after installation rather than several years later.

In relation to trickle vents, at the time your installation was completed, these were not a legal requirement. Your order was therefore supplied in line with the regulations in place at that time. Legislation has since changed, and all of our current installations now include trickle vents to ensure compliance.

While we regret that you feel dissatisfied, the suggestion that we have not supported you is not accurate given the repeated visits and work carried out at no cost. We remain available to resolve any outstanding issues through the appropriate channels.

Beoordeeld met 5 van de 5 sterren

We get so many compliments on our large side extension

We have had a large side extension planned and built by Solarframe. We felt SolarFrames were the company that could deliver our build after visiting both the Kirkstall and Rotherham show sites. Both sites have a lovely range of conservatories, windows and doors that allow you to see the finished products. Everyone from SolarFrame was attentive and knowledgeable which gave us confidence to go ahead as it was a big investment on our part. The designer visited us at home and helped us visualise the project and from then on we had regular updates and timeframes. The planning process was taken care of and all went smoothly. The design of the build and the quality of the windows and brickwork is excellent. We see many admiring glances as they walk by the house so we would definitely recommend SolarFrames to others.

25 oktober 2025
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you so much for your kind words and detailed feedback. We’re delighted to hear that our team made your experience a positive one from start to finish. It’s great to know the team handled your home with care and professionalism, and that you’re happy with the final result. We truly appreciate your recommendation and your trust in us!

Beoordeeld met 5 van de 5 sterren

Top quality service and would highly recommend

From the beginning when one of your sales team came and gave us a quote, right through to the end.

We weren’t pushed by Gareth to make a decision, he was very informative and very pleasant to deal with.

The updates I received were helpful and the installation was arranged very quickly. The delay was actually my fault as, I ordered integral blinds for my patio doors.

The installation team were brilliant, they just got on with the job to a high standard.

Our house is old and we weren’t sure if, they would come up against any problems. However, nothing phased them when taking the old windows out and putting the new ones in.

Connor kept in touch throughout the installation, and afterwards to make sure we were happy with the service and the final result.

All in all, we received a top quality service and would highly recommend Solar Frame.

Thank you 🙏🏻

23 maart 2026
Logo SolarFrame

Antwoord van SolarFrame

Thank you for your fantastic review!

Beoordeeld met 5 van de 5 sterren

Great service from Solar Frames

Great service from Solar Frames
Very helpful team
Fitters arrived at specified time and were very competent
Very pleased with the results

7 april 2026
Logo SolarFrame

Antwoord van SolarFrame

Thank you for your 5-star review!

Beoordeeld met 5 van de 5 sterren

Really impressed with SolarFrame

Really impressed with SolarFrame - excellent communication from the start, work was carried out when we were told it would be (there were a couple of slight changes but these were communicated & agreed by us) and our conservatory has been fitted to a high standard. There was a slight issue with the electrics, however this was quickly sorted by the electricians.
Shout out to fitters Adam & Connor, electrician Ryan, plasterer Carl and of course to our co-ordinator Kat. Thanks everyone!

15 april 2026
Review zonder uitnodiging
Logo SolarFrame

Antwoord van SolarFrame

Thank you for your fantastic review. We'll pass your kind comments over to our team.

Beoordeeld met 5 van de 5 sterren

SolarFrame replaced our old…

SolarFrame replaced our old polycarbonate conservatory with a new modern one, and we’re absolutely delighted with the result. From the start, the team were professional, informative, and never pushy - they really listened to what we wanted and helped us understand all the options.

The installation was carried out to a high standard, and Connor checked in with us regularly to answer any questions and make sure we were happy at every stage.

We love how modern the new conservatory looks, and we’ve already had compliments from the neighbours. It’s completely transformed the space into an all‑weather, usable room - it feels much more like a proper extension now.

We’re really pleased with both the service and the final result, and we would definitely recommend SolarFrame.

10 maart 2026
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Antwoord van SolarFrame

Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your new conservatory and that it’s transformed your space into a truly usable,year-round room. It’s great to know the team, kept you informed and supported throughout the process. Your recommendation means a lot to everyone at SolarFrame, enjoy your beautiful new space!

Beoordeeld met 5 van de 5 sterren

Excellent Work

It is so good to have a Proper Professional job done in this day and age.Right from seeing Rob and Darren everything went like clockwork and was well coordinated by Kat.
Andy and Karl the fitters were very efficient and always helpful.Ryan, Terry and Andrew were all professional. Everyone was on the time that we were given so there wasn’t any waiting around and all of them cleared up after their respective jobs.We would recommend Solarframe to anyone having any type of work done. Tim and Sally , Huddersfield.

9 april 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your 5-star review!

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