Solaris Energy Reviews 

Efficient, friendly, reasonable and personal.

Solaris Energies staff over the past 10 years have installed two ground source heat pumps to the properties I have owned.

The professional approach /knowledge of their team from the intricate details plans and installations of these systems was first rate.

The annual servicing they have carried out is all documented and photographed by friendly and well trained engineers.

I recommend Solar Energy by the excellent service they have supplied to me over the past 10 years.

P.A. South East England

Adrian is such a great advert for you so helpful and diligent pleasure to have him service our heat pumps

We have had our ASHP serviced by Solaris Energy for a number of years. From the initial contact, through the service, to the invoicing the staff have been friendly, helpful and efficient. I can’t fault any of them. Our last service was carried out recently by Adrian who was knowledgeable and very helpful. I would highly recommend this company.

Solaris had serviced my ground source neat pump before, so naturally I asked them to come again. The engineer was knowledgeable and also organised. He did a good job and prepared a comprehensive report. I would certainly expect to use Solaris again.

Extremely efficient booking service and
Provision of quote.
Engineer attending seemed knowledgeable and experienced.
Booked for next year service

1st class job done by Solaris. Great work servicing my heat pump, and all done with a smile too. I also had an actuator replaced on the under floor heating. It controlled a part of the kitchen floor that never got warm. So, after ordering the actuator, Alex came and fitted it free of charge. Outstanding! He also balanced the system, something else that hadn’t been done before. All arrangements were made through Colleen, and my heat pump has never worked better. Very happy to recommend this firm.

The engineer is first class and very helpful
Did a good job too!!

Very easy to arrange the service. Engineer on time and carried out the work with minimum fuss.

Engineer arrived on time, changed all the filters, was polite and friendly. Thank you

As always prompt and efficient service.

The engineer came round to do an annual service. He was friendly, helpful and efficient. He spent time explaining things that my husband was unclear on.

Great technician who was super efficient and diligent.

Very thorough service of heat pump and heating system.
Very detailed report.

Knowledgeable, professional and best around

Superb prompt service and was able to sort out a problem that had been outstanding for 2 years on a complex ground source system

I contacted Solaris Energy to help with my Nibe F370 system that was showing an error code. The receptionist was very helpful and arranged for a call out the next day...Adrian attended as arranged and kept me updated on his arrival time etc..He was very helpful and knowledgeable and left my system running efficiently which I am very happy with.
I would definitely recommend Solaris Energy to anyone that needs advice/help with their heat pump/ system configuration. A☆☆☆☆☆

They installed an ASHP and full heating system for us, plus the option to do under-floor cooling in summer. A quite complex system, and the execution was overall competent.

Their prices are not cheap, and there ended up being over £3000 of extra costs by the end. For that we expected a much better service, fewer delays (many weeks) and a greater attention to detail -- we still have loose electric cables and non-insulated pipes in the various rooms, and malfunctioning controllers, months after commissioning.

(I'll also update this review in summer when we've checked how well the cooling works)