Brought a jacket 300£ came with rips no box and stains on it. Looks worn the tags weren’t in it and I’ve Dm the company no reply on the website it says brand new top of that took 2 weeks to come never... Toon meer
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Lees wat reviewers zeggen
Shoes came in an amazing time despite the fact I live in the UK (London to be exact) they're amazing quality, fits me perfectly and didn't come creased or nothing, I also love the small gold chain o... Toon meer
My friend recommended her to me & i am so happy she did, She is the PLUG! Fastest transaction I’ve ever done in terms of buying from a reseller. Paid for the goods & was able to get them within... Toon meer
Excellent customer service ! The tracksuit came in less than a week which was really good as I had somewhere to go on the weekend. The tracksuit was authentic as I’ve had trouble previously with fake... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We sell EXCLUSIVE, LIMITED and LUXURY footwear and clothing! Available at Sole Decree are brands such as AIR JORDAN; NIKE; ADIDAS YEEZY, FOG ESSENTIALS and much more to come! Get the latest updates via our social media @soledecree!
Contactgegevens
London, Verenigd Koninkrijk
- 07538566285
- info@soledecree.co.uk
- soledecree.co.uk
3,9
Goed
53 reviews
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Brought a jacket 300£ came with rips no…
Brought a jacket 300£ came with rips no box and stains on it. Looks worn the tags weren’t in it and I’ve Dm the company no reply on the website it says brand new top of that took 2 weeks to come never order from this website
7 mei 2024
Review zonder uitnodiging
Would definitely purchase again and recommend
Sellers communication was on point and delivery was fast! Would definitely recommend and purchase again!
6 januari 2024
Review zonder uitnodiging
Very good customer service and speedy…
Very good customer service and speedy delivery. I will definitely be Shopping with them again.
10 november 2023
Review zonder uitnodiging
Great experience
Received the package today had a great communication the jacket is awesome is just what I ordered and wanted, at first after reading reviews I got a little sceptic and anxious about this company but trust me they’re legit it came quite fast I talked with them they were nice and helpful im really thankful keep it up
10 januari 2023
Review zonder uitnodiging
best
the owner of the company is very comunicative,she/he respond me very quickly +rep for me
24 november 2022
Review zonder uitnodiging
Antwoord van Sole Decree
Hey,
Please email me at info@soledecree.co.uk with your order number so we can sort this out ASAP and get your order delivered! It may have been shipped already and not updated or there could be a delay in shipping but i'll need a few more details from you.
My apologies for any delay in your order.
My order came quick and my questions…
My order came quick and my questions were answered very efficiently. Overall good experience.
8 mei 2022
Absolutely amazing customer service
Absolutely amazing customer service. Will defiantly be ordering again
1 mei 2022
Excellent Service
30 april 2022
Top class Clothing
20 april 2022
Review zonder uitnodiging
Not deliverd
I think its one star because, it has been 2 weeks and my package still didn’t haa been deliverd
19 april 2022
Antwoord van Sole Decree
Hey Giovanni,
I sent you an email after leaving a 1-star review to see if we can come to an understanding but I haven't heard back from you neither have I received any emails or messages from you asking for an update on your order.
You ordered on the 7th April and I shipped your order on the 9th April and provided you with the tracking number. I checked the tracking details on the day you left this review and your order was available to you from 14th April as it is with customs in the Netherlands. Please use your tracking number on the POSTNL website for an update as this is waiting for action from you from due to customs.
I hope this explanation helps and hopefully doesn't reflect the 1-Star review you have given me. It hasn't been 2 weeks since you ordered and overseas orders are expected to arrive in 7-10 working days. It has only been 6 working days since your order as we had Easter holidays. Please allow this time for your order to arrive prior to leaving a review as the misinformation isn't great for a small company like mine.
Please email me if you'd like any further information and I hope this doesn't affect any future shopping experiences at Sole Decree!
Very fast delivery size as stated and…
Very fast delivery size as stated and brilliant quality
19 april 2022
I recently ordered a pair of trainers…
I recently ordered a pair of trainers from Sole Decree and I am very happy with my order! I highly recommend ordering from there, the website is easy to navigate, the delivery is quick and the service is efficient. You won’t be disappointed.
12 april 2022
Review zonder uitnodiging
10/10 customer service
10/10 customer service and deliveries always arrive before I expect them to!
12 april 2022
Review zonder uitnodiging
Absolutely Amazing
Absolutely Amazing! The service was perfect, I was able to communicate and get things sorted very quickly and easily. I wish i could give another 5 stars!
15 maart 2022
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