Solid As A Lock Hardware Reviews 

Quality products dispatched and delivered within a few days and reasonably priced

Easy ordering method directly online with no trouble
The only negative point is the automatic creation of OneLink account when paying - to delete enter email address to log in then click on help and asks for deletion in the bot - relatively simple process but annoying

Easy to order, quick delivery and really cheap. Very pleased over all.

Excellent service all round key fitted perfect good value and swift delivery will certainly use again

Easy order, fast efficient delivery. Reasonable cost. Really impressed.

I purchased a set of three RADAR keys from Solid As A Lock in September 2024. For those who don't know, these keys are used by disabled people to access public toilets while out and about. 1 year and 5 months later, one of these keys broke in my hand as I was about to use it (I was astonished as I've never seen a key break like this before). I sent a polite email with photo, requesting a replacement, and was astonished again to get this reply: "I'm afraid, due to the length of time since your order we are unable to send out a replacement. Of course, if you do wish to repurchase from us at any point in the future we will happily throw you in some extra for free." Nothing to say they were sorry that it had broken, and no offer to replace the broken key. A couple of weeks ago, another of the keys broke in my hand, again as I was about to use it. Back at home, I gently tested the remaining key for strength, and it also broke - all three keys failed within two years of purchase. The company's previous response on Google reviews was "we are unable to determine the circumstances that may have contributed to the key breaking" - well, the circumstances were that the keys were in my pocket and broke as I took them out to use. On ebay there is a photo from someone else who purchased these keys, and one of them arrived broken, which I think tells you something about their quality. After some searching I managed to find replacement keys online at a similar price but of very much better quality. The replacements are made of a single piece of metal so I'm confident the tops will not just drop off. I think it's worth repeating that these keys are likely to be purchased by disabled people who may urgently need to use the toilet. If the key is of such poor quality that it breaks and they cannot access the toilet, people may well soil themselves. So how many keys would Solid As A Lock suggest disabled people carry with them? One plus a spare in case the first one breaks? One plus two spares? I suggest that for the sake of its disabled customers, Solid As A Lock might like to have a rethink, give refunds when requested and use better quality keys in the first place.

Good service. Key arrived exactly as ordered

Messaged them with a question, the response was very quick and so was the whole process. Would definitely buy from again

The parcel arrived promptly and in good condition. What I ordered was what was delivered.

Ordered Tudor cassette,s
Really quick delivery, they work a treat, and brilliant price

Great service and customer service was excellent

Easily ordered replacement and delivered in quick time.

Very quick turnaround

Key arrived quickly., excellent service. I was a bit dubious if it would fit but it did. Perfect, will definitely use again. A fifth of the price a local well known service quoted us!!

A good product at a good price despatched same day.
In my opinion a good professional company.

The right key at a good price

Super fast delivery on my replacement towbar key I gave them the number from the lock barrel and ordered two keys,
They both work smoothly without any issues .
First class service and grade A product.

Excellent service. The parts we ordered were quickly despatched, and were exactly as described. I would definitely recommend this retailer.

Delivery was excellent arrive next day. Extremely well package. Product was a good standard and I would recommend. Not quite as good as original but for the price very good value. Easy to fit. I needed to adjust locking plates on window frame but that is not a negative against the mechanism just a fact of interest.