Solstice Sunglasses Reviews 

518
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Solstice has great site to view their products. Easy to navigate and great selection. Competitive prices. My sun glasses arrived in a timely manner and in excellent condition. If you’re looking for... Toon meer

Beoordeeld met 3 van de 5 sterren

Communication on orders or let customer know how long it takes. The explanation of how long the order will take is not understood in the purchase process. Haven’t received the product and already want... Toon meer

Beoordeeld met 1 van de 5 sterren

So an update on me waiting for my order. My account was charged on the 13th of this month. Still no tracking number. They have been sending emails, however, but it’s still a vague issue, they said tha... Toon meer

Beoordeeld met 5 van de 5 sterren

The sunglasses are beautiful well designed sturdy reasonably priced with the discount and very efficient looked forever for a replacement pair so happy I finally found your site. I just ordered anothe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonnebrillenwinkel
  2. Kledingwinkel
  3. Winkel in modeaccessoires

Informatie afkomstig van verschillende externe bronnen

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

518 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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3,1

Alle reviews

(518)

513 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Glasses came within a week of ordering…

Glasses came within a week of ordering and were as described.

29 juli 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you so much for your wonderful review! We’re happy to hear your glasses arrived quickly and were exactly as described. We truly appreciate your support and hope you enjoy your new glasses!

Beoordeeld met 1 van de 5 sterren

DON'T ORDER IF YOU NEED QUICKLY !

On one hand, it's a little premature of me to write this; on the other hand, I'm not happy with this company so far. I placed an order for sunglasses on July 30th. I am writing this on August 12. I STILL do not have my sunglasses, and when I check my order on their website, it STILL only says: "We're preparing these items for shipping."
That's ridiculous.
So pretty much 2 weeks after I placed my order, my sunglasses STILL have not even been shipped out.

I'll give them 2 more weeks, and then I'm doing a chargeback with my CC.

EDITED TO ADD:
I see that Solstice Sunglasses responded. Yet it's the SAME cookie-cutter response they pretty much write to everyone. Oh, and 3 days later.....order still says, We're preparing these items for shipping"
SUCH a joke. SO obviously they DO NOT have these items in stock and just get them from the manufacturer

30 juli 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We completely understand your frustration and appreciate your patience. The frame you purchased is sourced directly from the manufacturer, and these orders typically have a 10–14 business day processing timeframe before they ship. Your order is still within that timeframe, and we expect it to ship within the next few days.

We are actively monitoring your order and will continue to keep an eye on its progress. We sincerely apologize for the inconvenience and appreciate your understanding.

Beoordeeld met 5 van de 5 sterren

best site ever

This is already my second order with Solstice, and honestly, my experience just keeps getting better with every order. I absolutely love everything about them! The quality, service, and overall experience have been amazing, and I’m always so excited to place my next order. Definitely a customer for life!

11 augustus 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

We’re glad to hear you’ve had such a positive experience with your second order! It’s great to know that you’ve been happy with the quality and service. We’re always working to improve and make each customer experience better. We can’t wait to be part of your next order!

Beoordeeld met 3 van de 5 sterren

I received a pair of beautiful Ralph…

I received a pair of beautiful Ralph Lauren sunglasses that I requested. unfortunately they do not fit. I am hoping I may return and obtain an RMA request number to reorder. Kindness, Perri Williams

11 augustus 2026
Review zonder uitnodiging
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi Perri,

Thank you for your kind words about the Ralph Lauren sunglasses! We’re sorry to hear that the fit wasn’t quite right.

We’ve already sent you a link with instructions to initiate your return. If you didn’t receive the email or are having trouble accessing the return link, please let us know and we’ll be happy to assist you.

We look forward to helping you with your return!

Beoordeeld met 5 van de 5 sterren

Great price and quality but expect delays with shipments.

UPD: Shipment received Aug 17, top quality sunglasses. Only issue is the waiting time. But because the price, 5/5 stars.

*First order was ok, made a second one #114980 Jul 24. Now aug 10 - nothing happened. Had a phone conversation with the support in the beginning of month and they said its all ok and they need several days more to complete the order. Unstatisfied.*

6 juli 2026
Review zonder uitnodiging
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

We’re sorry to hear about the delay with your second order, especially after having a positive experience with your first order. We completely understand your frustration and apologize that order #114980 has taken longer than expected.

We are prioritizing your order and doing everything we can to make sure it ships as soon as possible.

Thank you for your patience and for bringing this to our attention. We truly appreciate it!

Beoordeeld met 4 van de 5 sterren

YOU HAVE the glasses I wanted for my…

YOU HAVE the glasses I wanted for my girl at a alsome price.. Thank you.

9 augustus 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you so much for your kind review! We’re thrilled you found the perfect pair for your girl at such a great price. We truly appreciate your support and hope she loves her new sunglasses! 😎

Beoordeeld met 5 van de 5 sterren

Ordering was super simple

Ordering was super simple, price awesome, I’ve been wearing arnettes for forty years, daily, tried other brands , costas, ray bans no comparison, couldn’t have made it any easier, you have a customer for life.

8 augustus 2026
Review zonder uitnodiging
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Wow—thank you for sharing this! It’s incredible to hear that you’ve been wearing Arnette for four decades and that you still feel they’re the best choice for you.

We’re so glad we could make your latest purchase quick, easy, and affordable.

Enjoy your new pair!

Beoordeeld met 4 van de 5 sterren

You shouldn't offer a welcome promo if…

You shouldn't offer a welcome promo if it's going to have restrictions. Other than this, the website worked well.

8 augustus 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for your feedback. We’re glad to hear you found our website easy to use, and we’re sorry for the frustration regarding the welcome promotion. We understand how important it is for promotional offers and their terms to be clear, and we appreciate you bringing this to our attention. We’ll take your feedback into consideration as we continue improving the customer experience.

Beoordeeld met 1 van de 5 sterren
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

We’re sorry for the delay with your order. We understand how frustrating it can be to wait, and we truly appreciate your patience. Our team is actively working on your order and doing our best to get it shipped to you as soon as possible.

Thank you for your understanding!

Beoordeeld met 1 van de 5 sterren

If I could give no stars I would

If I could give no stars I would, it’s been 2 weeks still haven’t received my order

25 juli 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

We’re truly sorry for the delay and completely understand your frustration. Two weeks without receiving your order is certainly not the experience we want for our customers.

Our team is working to get your order moving as quickly as possible. We sincerely appreciate your patience and apologize for the inconvenience.

Beoordeeld met 5 van de 5 sterren
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

We’re so glad you enjoyed our selection and found a great price. We’re always working to expand our selection and bring more great options to our customers. We truly appreciate your support.

Beoordeeld met 1 van de 5 sterren
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

We’re sorry to hear you haven’t received your order yet. We had a slight delay with your order, and we sincerely apologize for the inconvenience. Our team is working to get it shipped to you as quickly as possible. Thank you for your patience and understanding!

Beoordeeld met 4 van de 5 sterren

Placed my order on July 10th

Placed my order on July 10th, it’s been 4 weeks now since and I still haven’t received my order. Sort of disappointed with how long it’s taking. The only good thing I can say is that customer support does respond back to me, so I am hoping to receive my order soon.
*UPDATE*
The glasses came in good condition, I did get custom transition lenses so I understand why it took longer than expected. But overall a good pair of sunglasses.

6 augustus 2026
Review zonder uitnodiging
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We sincerely apologize for the extended wait and completely understand your disappointment with the delay.

We’re happy to hear that our customer support team has been responsive and helpful throughout the process. We also have good news — your order is scheduled to ship out today, and you’ll receive tracking information as soon as it has been shipped.

Thank you again for your patience and understanding. We truly appreciate it!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

6 augustus 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for the wonderful feedback! We’re so glad you had a great experience with our team. We truly appreciate you choosing Solstice and hope you enjoy your new sunglasses!

Beoordeeld met 1 van de 5 sterren

The listing said 3-5 business days and…

The listing said 3-5 business days and it's been 14 and I still don't have a tracking number

24 juli 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We sincerely apologize for the slight delay with your order and understand your frustration with not receiving tracking information yet.

We appreciate your patience and want to assure you that your order is being processed. Once it ships, you will receive an email confirmation with your tracking details.

Thank you again for your understanding, and we appreciate the opportunity to complete your order.

Beoordeeld met 5 van de 5 sterren

Perfect fit

I couldn’t find these frames anywhere! So excited to be able to replace my fav glasses 🤓

6 augustus 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for your wonderful review! We’re so happy we could help you find your favorite frames again. We hope you enjoy your new glasses and appreciate you choosing Solstice Sunglasses!

Beoordeeld met 1 van de 5 sterren

I have not received my order it said 3…

I have not received my order it said 3 - 5 days

23 juli 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We’re sorry to hear that you have not received your order yet.

We understand the frustration, especially when expecting a 3–5 business day timeframe. We apologize for any delay and appreciate your patience while we work to get your order to you as soon as possible.

Thank you for choosing Solstice, and we hope you enjoy your new frames once they arrive.

Beoordeeld met 5 van de 5 sterren

responsive

great price, great model, responsive staff when I emailed a question.

5 augustus 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for the great review! We’re so happy to hear you’re pleased with the price, your new frames, and the support you received from our team. We truly appreciate your kind words and are glad we could help. Enjoy your new glasses!

Beoordeeld met 5 van de 5 sterren

Great service and great prices

Great service and great prices

22 juli 2026
Logo Solstice Sunglasses

Antwoord van Solstice Sunglasses

Hi,

Thank you for your kind review! We’re thrilled to hear you had a great experience with our service and found our prices to be a great value. We truly appreciate your support and hope you enjoy your new eyewear!

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