Solutions Mobility Reviews 

127
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased a riser recliner chair on behalf of my elderly mother and am 100% satisfied with the whole process, from browsing to ordering to delivery. The website is easy to navigate and there is plen... Toon meer

Beoordeeld met 5 van de 5 sterren

Solutions mobility were great, very helpful and good value. I bought a semi fixed back cusion for my wheelchair and it's change my posture and the total comfort of the chair immensely, I'm super happy... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience choosing my first electric chair. The staff let me take my time and experience several chairs and didnt rush me into making any decisions. They were very knowledgeable and understo... Toon meer

Beoordeeld met 5 van de 5 sterren

Staff at Wheelchair Solutions are kind helpful and dedicated to providing an excellent service. I cannot praise them highly enough. So lucky to have found them. Nothing is too much trouble for this co... Toon meer

Bedrijfsgegevens

  1. Rolstoelenwinkel
  2. Medische apparatuur leverancier

Informatie afkomstig van verschillende externe bronnen

We specialise in new and nearly new mobility equipment at discounted prices, usually carrying in excess of 90 items in stock at any one time. Located just 2 minutes from junction 28 of the M1 we are open 7 days a week by appointment, and welcome anyone...


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(127)

43 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful honest staff, great product

I was looking for a llightweight folding carbon fibre wheelchair and was having trouble sourcing any I liked near my home in Leeds. I rang Solutions in Alfreton and spoke to a very friendly lady who said they stocked the Comfy Carbon. We made an appointment to view one and made the almost 100 mile round trip.
We were warmly greeted by the staff who offered myself and my wife hot drinks while they showed us the model we were interested in. I was able to have a drive in it and test its folded weight. There was no hard sell at all and we quickly decided to make a purchase. A month's free insurance was arranged for us and we took delivery of the chair just two days later. In every respect the service was professional and inspired confidence that we had made the correct choice. Well worth the journey.

25 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We visited to purchase a mobility… ..

We visited to purchase a mobility scooter. The 2 people who looked after were really helpful whilst we made our choice. Several items were taken down to see if they went in the boot and if we could lift them. Nothing was too much trouble. Everything was explained really well for the aftercare. I am so confident we made the right choice. I 100% recommend solutions mobility

18 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Shop

Lovely people, very helpful and amazing help from George whose a very nice person too, would highly recommend all prices are very reasonable too.
Many thanks
Mrs Johnson. Chesterfield

3 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy and professional

I use a Mobility scooter and had a puncture [ 3rd in as many months] Gertie 🦼 is my lifeline and gives me the opportunity to retain a little independence. The local Motability shop I use was unable to help as tge mechanic was on holiday. After googling I contacted Mobility Solutions.. they were very helpful and advised me they had a 'mobile' mechanic in my area, they would contact him to see if he had the size of inner tube needed.. half an hour later and NORBERT arrived.. he had the size of inner tube and soon had Gertie ready to go 🦼👏👍

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy to recommend Solutions Mobility

I've recently bought a powerchair and a riser-recliner from Solutions Mobility having had a previous wheelchair from them. It took us a while to get the right wheelchair and right setup for me, but they went above and beyond to make sure that I was happy with the wheelchair, and I'm pleased to say it's perfect for my needs. The riser-recliner chair was delivered within 4 days of me ordering it and the whole process was efficient and well managed.
The service from Sue, Stuart and the rest of the team (and of course Saber!) is first class - always friendly and helpful, and when it comes to anything mobility related, they really know their stuff, going the extra mile to make sure the customer's happy.

19 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, a very friendly and professional service plus a fast and efficient delivery of our order. Thank you.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They are a lovely crowd to get on and…

They are a lovely crowd to get on and have made me very proud. I had a problem with one I bought they came out that same week as I live far away from them. Suse was beneficial over the phone knew their business and was very polite I will defiantly be using them again in the near future

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solutions Mobility are very knowledgable

Solutions Mobility are very knowledgable & helpful.
Very good at assessing your needs and making sure the equipment fits your requirements and size.
They go the extra mile to keep new & old customers happy.
And are a very friendly team of people.
I would highly recommend this company for new & used disabled equipment

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is a superb scooter

This is a superb scooter, bought to replace my old one which expired after many years of use. This one is half the weight and can be lifted in and out of the car with ease - and even without breaking it apart. The service from Solutions Mobility was also second to none

29 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unhelpful not interested

Unhelpful Clearly not interested in helping. had to return for refund go elsewhere due to how i was
TREATED
And I was going for a bereavement to my mother at the time and these people knew this.
you did not want to help me it was more than one thing wrong with it you know it was you messed me around you wouldn't give me back my money eBay had to step in for me and help me get my money back from you im talking about the wheelchair

13 februari 2023
Review zonder uitnodiging
Logo Solutions Mobility

Antwoord van Solutions Mobility

Hi Dale, Thank you for your review. We find your review very unfair. We offered to replace the part that you said had been damaged in transit, you were even provided with a returns label, FOC, but as you never returned the part to us we could not supply a replacement. You went on to leave negative feedback on Ebay that was subsequently removed as you had not followed their returns protocol. We, I in particular, showed you immense compassion as we had a lengthy telephone conversation about your mum, as I had had similar experiences. We would have been more than happy to replace the part you say arrived damaged, however, if you do not return the item, i don't know what is expected of us. With regards to the issue with the wheelchair, there is a set procedure to follow when returning an item on Ebay and your impatience forced ebay to step in. Your were refunded in full dispite the chair being returned damaged.

Beoordeeld met 5 van de 5 sterren

Brilliant company solution mobility

Once again like every time we visit solution mobility we were treated as someone of importance. This time I messed up my wheelchair and when I rang them we were invited down, upon arrival I was treated with a drink and they got on with repairing my chair .I was treated as a king. I recommend this company to my best friends. Anyone in need of a mobility product these are the people to deal with.my son is disabled also we have had 3 chairs from this company and not had any problems.
Thank you solution mobility for your service and kindness.

26 mei 2023
Review zonder uitnodiging
Logo Solutions Mobility

Antwoord van Solutions Mobility

Thank you Karl, we really appreciate your lovely review. Its always a pleasure dealing with you. You know where we are if you need anything else. x

Beoordeeld met 5 van de 5 sterren

I recently bought my 4th powerchair…

I recently bought my 4th powerchair from solutions mobility. I have never been disappointed in the past. All my previous wheelchairs and spares have been fine.

This latest purchase was a quantum powerchair. I had some issues. These were resolved within a week. All of the team went above and beyond to exchange my wheelchair for a more suitable wheelchair, which was much better.

The customer service is fantastic and the after care is brilliant. Big shout out to Karla, Evie, Jeff, Adam, Sue
and Stuart.

21 februari 2023
Review zonder uitnodiging
Logo Solutions Mobility

Antwoord van Solutions Mobility

Thanks Sonia, its always a pleasure. x

Beoordeeld met 5 van de 5 sterren

Top service top company!

Wow! Came to the shop and was welcomed by a man called George and a Friendly companion called Saber! They helped me and answered anything I had to ask. Left with a smile on my face and a Powerchair that’ll hopefully last a life time! Second one and counting! +5 recommend

2 januari 2023
Review zonder uitnodiging
Logo Solutions Mobility

Antwoord van Solutions Mobility

Thanks for your lovely review. I will be sure to give Saber a treat for his part in helping you. I might even do the same for George, lol. Once again thanks

Beoordeeld met 5 van de 5 sterren

Fantastic company

After searching the whole of internet, I visited this company with no idea of what I needed, I just knew I needed a power chair of some kind to make my life easier. The showroom staff took the time to listen to my needs and advised a Salsa M2 Mini. They were very helpful and knowledgeable and didn’t rush me, I couldn’t happier with my purchase, it’s changed my life! .Thank you to the guys and girls at Solutions Mobility! Amazing service!
Many thanks Shirley smith :)

13 januari 2023
Review zonder uitnodiging
Logo Solutions Mobility

Antwoord van Solutions Mobility

Hi Shirley, Thank you for your lovely review. It was pleasure doing business with you. I will make sure everyone is told of your lovely comments. Kind Regards

Beoordeeld met 5 van de 5 sterren

Fantastic company, can't praise them enough

Everyone at this company have been nothing short of brilliant and very patient with me. Their knowledge is second to none. If you are looking for anything regarding mobility please contact these guys, you won't be disappointed. Fantastic company and service, thanks again.

10 januari 2023
Review zonder uitnodiging
Logo Solutions Mobility

Antwoord van Solutions Mobility

Hi Jason, Thank you for your review. It was a pleasure meeting you all and the pup, and we are glad you are happy with your purchase. if you need any help in the future feel free to contact us again. Take care

Beoordeeld met 5 van de 5 sterren

Excellent Custom Service

I recently purchase a Rascal P327XL Power Wheelchair from Solutions Mobility and I can’t fault the customer service, it was excellent. I would give them % 100.

Sue and Steve are so lovely and very helpful because I couldn’t remember the measure of my door frames, so they brought out 4 Power Wheelchairs to Lincoln to me try out around my house. The man, Jeoff who bought the chairs, he was so lovely and very helpful to me because he sorted my new chair for my needs and he couldn’t do more enough to help.

I will be buying off them again.

Thank you so much for all yours help.

4 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BEST BY FAR

Was assisted by an excellent guy called Zach who was very knowledgeable and keen to help...had my new part with me in less than 24hrs...that's what I call top service.

14 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely excellent company

Absolutely excellent company so glad I found them I purchased a great scooter the best one I’ve had by far. The customer service is superb also. Can’t thank you all enough. Made an ill young man very happy.

5 oktober 2021
Review zonder uitnodiging

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