Have been a client for around two years now and couldn’t enjoy more. Curated, interesting, working well solutions in every box, and these matcha patches, gosh!! Highly recommended
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing customer service. I wasn't completely happy with this month's masks, as none of them were really suited to my skin type. My skin is quite dry and needs plenty of moisture and hydratio... Toon meer
Great products . Great customer service ! This is exactly how a business should behave . I had a special request concerning my subscription- specifically vegan only products . Andie responded promptl... Toon meer
Just brilliant. A new choice every month and the options to add on as one off or as a permanent add on to your sub. The masks are 100% Korean and if you’re an active member - the discount is s... Toon meer
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Incredible 🎉
The quality of products was amazing and the value is incredible. Absolutely loving the masks with the Ottie Fila Ceramide one being my current fav. I can’t wait for next months box 🥰
Love Sonagi 🥰
Love Sonagi 🥰 I’m usually not too fond of subscriptions but this one is amazing. The customer service team is friendly and very responsive, and I love getting a selection of 5 sheets masks that we can’t find in the UK and I think the price is a real bargain, too. I tried out of curiosity but I’m definitely keeping this subscription going ! Thank you Sonagi 🫶🏻🇰🇷
Excellent for the price
I just received my order. What can I possibly say about this company? First of all I didn't even expect the package to include that many things. Given the price, it's very much worth it. Secondly, my order was a bit late and I contacted them to ask if everything is fine. I mean, you never know these days when everyone is a scammer. I was also angry because another website messed up my order and my email to Sonagi was a bit aggressive. I apologise for that. It was immature and inappropriate. I received a reply almost immediately. They informed me why there was a delay and shipped the next day. My package also had a note inside explaining the issue and they informed me about a free gift as well. This is what great customer service is. They responded immediately, they provided help, they shipped the items safely. I have 0 complaints. As for the products, I have used some of them in the past so I trust them. Some review in here mentioned that they don't do anything and that they're like wet towels which is a huge lie. You can actually read the ingredients on the back of each mask. If you think that hyaluronic acid and vitamins don't do anything for your skin at all then you shouldn't be using any creams or anything else. The quality of the masks is well known, we're not going to dispute that now. The fact that my pores were huge and are now non existent is proof enough. My final thoughts are: for 12-13£ you get something that will completely change your skin if you have large pores, dryness and discolouration. What more can you ask for? They also have options to cancel your subscription obviously, skip your next order, change the schedule of your orders and in general do whatever you want or need. Even if you want to try it once you can easily do that. And remember that you're not paying 13£ for a mask only. You're getting an entire package with 7 masks inside. I don't know if this is going to be the amount of items with every order but it definitely is very much worth trying it at least once. Excellent items, excellent customer support and overall an excellent company that does what it promises.
Cheap, ineffective products. Don't waste your money
I subscribed to Sonagi and received a trial box of masks and a free gua sha.
Products arrived quickly in the post.
However, gua sha arrived damaged (chipped and broken) because it wasn't wrapped suitable for a fragile item.
The company responded quickly to my email ...however cheekily asked whether they could include a replacement in next month's order - which I refused because i wasnt sure if I would continue with the product and ultimately, i should not be expected to wait a month before receiving an item that arrived broken. They promised to send a replacement through and I've yet to receive the replacement.
The masks themselves are dissapointing. They are simply wet towels and provide a cooling effect (as any wet towel would) rather than any noticeable improvement to the skin. I've used the trial box and all have the same effect - no real discernable difference between them. Highstreet drug stores masks provide better results.
Better to go to a reputable skin specialist and spend your money on good skincare that's more tailored to your specific needs.
Don't waste your money on what seems to be another social media company capitalising off the Korean Skincare trend.
Amazing
I had the subscription for a couple of months and never been disappointed. This morning I tried one of the new mask...honestly AMAZING. It wasn't a mask per se but a black head treatment...I kept those pads for 20 min and 25 min the second (it's a 2 step process)...my nose doesn't have the tiniest blackhead anymore...looks like it has been photoshoped! Fantastic
These masks are very effective and great for your skin
I have been having these face masks for quite a while now and so pleased with them that I double my order, I just can’t get enough of them,they are so good,different ones every time I love them thank you soagi
These face masks WOW
These face masks WOW! I recommend this subscription to ALL of my beauty and aesthetic clients!
Game Changer
I've enjoyed the ritual of using sheet masks for a few years now and loved the effect they had on my skin. However the retailer I used became more unreliable and eventually only stocked masks from inferior western skincare brands.
Found Sonagi, over the summer, whilst reading up on masks/ingredients and searching for stockists - my goodness, I haven't looked back. The quality of these masks are worlds apart from what you'll be used to and the appearance of my skin? *Chef's kiss*
The team are so lovely and helpful and their boxes inexpensive. I couldn't recommend them enough!
So much better than I could have imagined
I’ve only had one delivery and I’m already so impressed. You receive information about all the masks in that months delivery describing them, what they are good for, ingredients, how long to leave them on etc.
My skin certainly felt more glowy and radiant after using these. Couldn’t recommend this more. I love sheet masks and am so pleased I found this service!
Amazing sheet masks
Amazing sheet masks, great value. Perfect for most skin types. Very convenient and minimalist packaging, masks fit right through letter box. Feels like the company really cares about customer experience. One of the best subscription services out there.
Sonagi is AMAZING
I signed up with Sonagi to implement a weekly Korean skin care routine. I also wanted to ensure that I was giving myself some self-care. I am incredibly impressed by Sonagi and their products. I love getting a monthly package of masks, and they go out of their way to make your package seem special. My first order even included a free gua sha which was exactly what I needed. Thank you Sonagi - I will continue to be a loyal customer
Love my sheet mask subscription!
I'm obsessed with sheet masks so when I saw Sonagi and this subscription I thought it was a brilliant idea. It's excellent value for money, as most Korean sheet masks are around £4-£5 each online or in stores. So if you use sheet masks regularly you will save some money. In your first subscription you can choose to receive a free gua sha which is a really nice touch. They also send you some cute stickers from time to time. I'm so excited that they managed to get the viral overnight collagen mask in stock, and I have added this as an extra to my next box (additional cost), but cheaper than if I was going to buy it separately. I love getting the surprise of what's in the package each month. I use a lot of Korean skincare and I can verify that these masks are genuine Korean and top quality!
Fab face masks
Really easy subscription, can skip, pause or cancel at anytime.
Really fantastic facemasks arrive each month on time and always different ones to try
I subscribed this month as a treat to…
I subscribed this month as a treat to myself for my 40th birthday, and really loved receiving my first delivery! The selection of masks is amazing, and the customer service is excellent. I can’t wait til next month now. Great concept and really affordable self care. Thanks Sonagi!
Amazing Korean face masks subscription
Amazing Korean skincare face masks
Fast delivery and brilliant customer service. Cancel subscription anytime without hassle. Get cute little stickers every month and for the price it’s a no brainier! Great products, leaves skin feeling amazing! Would recommend to anyone!!
I'm a big fan.
I have been a subscriber for about 6 months now. It's a great way to try a variety of Korean skincare masks, which are all very high quality. I share them with my sons who suffer from teenage acne and who love opening the box and choosing their mask from the little menu card. A good value monthly treat.
I’ve been subscribed to Sonagi for…
I’ve been subscribed to Sonagi for months now, really love the monthly selection of Korean skincare masks so much that I’ve convinced my friend to subscribe as well!
First box received and it was amazing
I’ve received my first box and the face masks are really good! I’ll keep my suscription. Can’t wait to see next months selections ❤️
Such gorgeous masks packaged with so…
Such gorgeous masks packaged with so much care. I love the note explaining all the ingredients. Just amazing value!
I love these masks
I love these masks and am so happy I signed up for the subscription- it’s such a treat. I love being able to try all of the different masks. Great service thank you
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








