Sound Advice Hearing Reviews 

148
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

My first appointment with Sound Advice Hearing was a fantastic success. My hearing issue was addressed and solved in less than half an hour by a fantastic consultant. The reception staff were fir... Toon meer

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Beoordeeld met 5 van de 5 sterren

Louise and Suzanne offer excellent customer service. Louise described in detail to my father, why he could hear certain things and not others, which was so informative. My father is elderly and my m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wife and I have both been fitted with Heating AIDS from Sound Advice Hearing in Horncastle - myself most recently ! Simon is wonderful as indeed are all his Staff at the Horncastle Shop. He is mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found Sound Advice 6 years ago and have found the whole team always extremely friendly and helpful. Now needed hearing aids replaced, saw Gemma who tested hearing and explained more modern aids a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oorarts
  2. ook in
  3. Audicien
  4. Gehoorapparaten reparatieservice

Geschreven door het bedrijf

Sound Advice Hearing are an independent audiologist, with branches around the UK. Being independent means we offer the highest levels of service and aftercare, with much shorter waiting times than many other options people face when looking for hearing tests and advice on hearing aids. It also means we work with multiple, world-leading manufacturers, offering our patients a fantastic range of hearing aids, including all the latest technology. We are not limited to just one or two brands. By choosing an independent audiologist such as Sound Advice Hearing you are choosing the highest levels of trust, quality and customer service. Hearing loss can have negative impacts on individuals for many different reasons. Looking after your hearing can ensure you don't miss out on those important social, leisure and communication opportunities. We are here to discuss your individual needs with you, and find the right solution for you, your lifestyle and budget.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

148 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(148)

46 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful and friendly service

Both Louise and the receptionist were extremely kind and helpful. Provided me with understanding with my problem, and offered me a free hearing test also. I was recommended to them by my grandparents who were very happy with their visit also. Would highly recommend.

8 juli 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Jodie,
Thank you for the review. You are in safe hands with Louise.
Best wishes to you and your grandparents.

The SAH Team

Beoordeeld met 5 van de 5 sterren

Wax removal

My wife is blind and the staff couldn't have been more helpful with her and her guide dog. She had ear wax removed by suction and the procedure was carried out with care and precision and it has made an immediate difference. All in all a very satisfactory experience.

23 juni 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Ian,

Thank you for taking the time to leave a review. Our staff do what they do because they are incredibly caring and love to help. They would have loved having the guide dog to look after as a bonus!
I hope your wife is enjoying her better hearing.
Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

I had a build up of wax in my left…

I had a build up of wax in my left ear,easy to book appointment and when l arrived no waiting straight in to get it sorted. Simon looked in my ear with a camera so I could see the problem on the screen, he explained what he was going to do and flushed the wax out. Now I can hear again lovely job would recommend

24 juni 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Roger,

Thank you for taking the time to leave a review. I am pleased to hear the wax removal has worked a treat for you. Happy hearing!
Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Always receive a friendly welcome from Derrick & Lorraine

Always receive a friendly welcome from Lorraine on arrival. Derek always provides a friendly professional honest and personalised service. Nothing is too much trouble. Aftercare is second to none for my excellent hearing aids recommended by Derek.
Anita Riley

2 juli 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Thank you for your review Anita,
Derrick and Lorraine are true professionals and a wonderful team. Hearing loss is not just about purchasing a product, it is a journey, which is why we strive to offer the best aftercare in the market.
Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Strongly Recommended

My first visit to this long established Southport audiology clinic convinced me that I was in the right hands. Lee Trangmar's professional approach and treatment was replicated in a follow-up check a few days later. I have no hesitation in fully recommending Sound Advice in Hill St.

3 juli 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Patrick,

Many thanks for taking the time to leave a review for Lee. He always offers the very best in care and advice for everyone's hearing.

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

I purchased my hearing aids in 2022

I purchased my hearing aids in 2022, the service was very professional and friendly. I have since had a couple of very minor issues (my own fault) but once again I was dealt with promptly and efficiently.
Sound Advice is a very friendly place, from when you first step in the door, from the friendly and caring receptionist Lorraine to the audiologist Derrick. I visited today and received the usual friendly service. I would highly recommend.
sue white

2 juli 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Mrs White,
I am pleased to hear your aids are working well. We are always available to assist with servicing and repairs - accidents can happen to us all!
Please speak to Lorraine about our friend referral scheme next time you are in the branch.

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

First class experience

The receptionist is very welcoming and helped me to decide to use this Practice, rather than one of the High-street retailers.
It was very very good advice as the audiologist is exceptional. Very thorough and patient with my questions. Follow-up appointments were equally good.

19 juni 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Pauline,
Many thanks for your review. There are indeed many advantages to an independent audiologist over a High Street chain, and I am sure you will see these for yourself.
Many thanks for choosing Sound Advice Hearing.
Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Visited last week for the annual…

Visited last week for the annual review. A courteous and thorough review of the hearing aids and a retune making everything much better. Would always recommend the independent over the chain supplier.

19 juni 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Geoffrey,
Thank you so much for taking the time to leave us a review. We strive to offer the best customer service, giving each person the time and care required for their journey - something not always available in some, less-personal, chains.
Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

A good professional service

Easy to communicate with and all staff understanding and professional. Good service. Audiologist Simon, patient and helpful. Explains processes well. On-going help offered and willing to answer queries anytime.

1 mei 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi David,
Thank you very much for taking the time to leave us a review. They are an incredibly caring and knowledgeable team there, ready to help and answer any questions when needed.

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Time to upgrade my hearing aids

My hearing aids were over seven years old. Rather than pressurise me into buying new ones Jess tried her best to improve them. A two week free trial of Widex Allures convinced me it was time for an upgrade. Jess is great a working with you to get the settings right. Highly recommend the team in Lincoln.

19 mei 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Paul,
Thank you for taking the time to leave a review for Jess. At Sound Advice we will always offer honest and professional advice with no hard sales tactics.

The research and development into better hearing continues to make great strides, and Widex Allure is very much leading the way in providing the most natural hearing experience, so I am not surprised you have made this choice! Enjoy your better hearing :)

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

They gave very Sound Advice!

Sound Advice Hearing have been very helpful in improving my hearing. In particular Louise is an excellent audiologist and smoothed out the initial adaptations to using aids in a manner that inspired great confidence. I would highly recommend the team and her specifically

15 mei 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Julia,
Thank you for your review. There is no one-size-fits all hearing aid. Everyone's lifestyles and requirements are different, so taking the time to get everything set up right is of the utmost importance to ensure the best experience for you.
Please ask the team about our friend referral scheme next time you are passing.

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Excellent help

I have been wearing hearing aids for many years. Although my hearing is declining, I feel that I’m in the best hands at Sound Advice in Winchester. Louise is an excellent audiologist, very knowledgeable and excellent at her job. She is patient, explains everything clearly and in detail, and will leave no stone unturned to ensure your problems are resolved.
She fully understands that hearing loss is a hidden disability and has great empathy. I have seen her a few times and each time I have come away very satisfied with her service.

15 april 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Christiane,
Many thanks for taking the time to leave such a lovely, and spot-on review. They make a big difference to independent businesses like ours. Louise is incredibly knowledgeable and will only ever make recommendations in your best interests.
Please ask about our friend referral scheme next time you are in.
Best wishes
The SAH Team

Beoordeeld met 4 van de 5 sterren

Sound Advice are very professional

I found Sound Advice, to be helpful, friendly ,& Professional,
I can recommend them ,

18 april 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Audrey,
Thank you for your review. If you have any recommendations how we could have hit that 5 star review from you we always welcome feedback.

Many thanks
The SAH Team

Beoordeeld met 4 van de 5 sterren

Excellent service Friendly staff and…

Excellent service Friendly staff and they are very thorough at what they do .Def reccomend this company to my friends .

10 maart 2025
Review zonder uitnodiging
Logo Sound Advice Hearing

Antwoord van Sound Advice Hearing

Hi Paul,

Thank you for your review. Much appreciated! We do have a friend referral scheme available that you might be interested in, with £50 M&S vouchers available for the referral. Full details & terms available from staff in the clinic.

I understand the only reason for the missing 5th star was the location from your residence. We moved away from the High Street a few years ago so it was more accessible, and so we could offer free parking to all patients. Something not available with the High Street branches. We do offer home visits (for a fee) if that would be more convenient for you in the future. Again, the clinic staff will be able to provide details for you.

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Experience of visiting in Parchment Street

The lady who dealt with me was kindly, courteous, and helpful. She patiently answered all my questions.

20 mei 2025
Review zonder uitnodiging
Logo Sound Advice Hearing

Antwoord van Sound Advice Hearing

Hi Ken,

Thank you for taking the time to leave a review. Louise is so knowledgeable and passionate about helping people with their hearing journeys.

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

From the minute I walked in the door…

From the minute I walked in the door with my Mum today I knew I was in the best hands .
Gemma’s customer service welcome was so warm and caring and Karen was through to see us in minutes . Again Karen came across as a very empathic lady who showed genuine care towards my Mums needs .
Shortly after arriving we were introduced to the audiologist Suzanne .
These 3 ladies are all absolute stars and I could not be happier to have my Mums hearing in their hands .
The patience Suzanne showed was just fabulous and the way she explained everything was so informative and clear .
Well done ladies , you are certainly 3 jewels in the Sound Advice Hearing crown ⭐️⭐️⭐️⭐️⭐️

16 mei 2025
Review zonder uitnodiging
Logo Sound Advice Hearing

Antwoord van Sound Advice Hearing

Hi Debbie,

Thank you for the wonderful review. You have summed up what we strive to offer everyone who visits us, empathy and knowledge. Each person's hearing journey and needs are different. There is no one-size-fits-all approach with Sound Advice.

Best wishes to you both, and the team are always there for you.

The SAH Team

Beoordeeld met 5 van de 5 sterren

Best

The staff were extremely helpful and went out of their way to help me get the right aids. They thought it important that everything was the best it could be.

13 mei 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi John,

Many thanks for taking the time to leave a review and share your experience of how we work at Sound Advice. Louise is impeccable!

Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Total transformation of the business…

Total transformation of the business and my experience as a customer. Welcomed by a very friendly receptionist, made to feel comfortable and offered a drink. Pleasant chat before seeing Louise ( who I saw years ago when she worked for Boots and liked her then) Absolutely thorough hearing test, great explanation of the results, she made me feel like she really cared about my experience and was careful to explain everything. Perfect service , I look forward to going again, what a difference from before!

2 april 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Bren,
Thank you for your review. They are a brilliant team offering the levels of service we strive to provide across our practices.
Best wishes
The SAH Team

Beoordeeld met 5 van de 5 sterren

Compassionate care

Compassionate care. Louise spent a great deal of time explaining my tests, results, and options, with no pressure at all to commit or be rushed.

10 maart 2025
Review zonder uitnodiging
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Antwoord van Sound Advice Hearing

Hi Natalia,
Thank you for your review. Louise has such passion and care for what she does, with both personal and professional knowledge and experience. You are always in safe hands with her.
Best wishes
The SAH Team

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