Soundbright Reviews 178

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have had these hearing aids approximately 3 weeks. Very comfortable and now I am able to hear clearly in church. TV hearing is great too. Happy that it is so easy to adjust volume on phone app. Re... Toon meer

Beoordeeld met 1 van de 5 sterren

My husband received his Discovery hearing aids on Monday, they are great! The problem we are having is, we can’t get in contact with customer service to ask any questions about the phone app. It’s b... Toon meer

Beoordeeld met 5 van de 5 sterren

The Horizon hearing aids provided great sound as advertised. The downloaded app was extremely useful for adjusting the sound to the listening environment and for adjusting the sound level. I wear th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Over six months I bought on line and tried four others in the same price range. Soundbright was the standout for clarity and ease of adjusment in both quiet and noisy surroundings.

Bedrijfsgegevens

  1. Audicien

Geschreven door het bedrijf

Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required. Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund. The reviews below will tell you the rest.

Our Promise to You

Geschreven door het bedrijf

45-Day Money-Back Guarantee
Not satisfied? Send it back within 45 days for a full refund. No hoops, no hassle.
Real Speech Clarity at Every Price
Every Soundbright device is FDA-registered and built to help you hear conversations clearly again — not just make things louder.
Start Small, Upgrade Anytime
Try the Mini at $99. If you decide you want more features down the road, upgrade to Discovery or Horizon Pro — and what you already paid comes with you.

Contactgegevens

Better Hearing Made Simple

Hear life's moments again. Starting from $99.

4,2

Goed

TrustScore 4 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

For an OTC hearing aid Soundbright is fantastic.

For an OTC hearing aid, Soundbright is top notch. Easy to wear and easy to change volume. I have been well pleased with mine. The small rechargeable hearing case is great to use. Highly recommend Soundbright hearing aids.

19 februari 2026
Review zonder uitnodiging
Logo Soundbright

Antwoord van Soundbright

Hi Carl— really appreciate the kind words. Glad everything from the fit to the charging case is working well for you. Thanks for recommending us.
— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

These new replacement Soundbright discovery hearing aids

These Soundbright discovery hearing aids are replacing a pair of Miracle Ear hearing aids that were beginning to fail. Miracle Ear wouldn't replace the failing switch, and the price of the replacement was in my opinion excessive. The discovery units had an ear dome that was similar to the ones I had been using for years, and were very comfortable. The discovery units worked as well or better than the Miracle Ear units, and with the application, I was able to control them with my cell phone. I am extremely happy with these units!

21 januari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Paul— glad the Discovery Hearing Aids are working well for you and the app controls are making things easier. That's what we made them for. Thanks for the detailed review.

— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

Affordable

Affordable, comfortable and easy to program.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Thank you, Dawn! Affordable, comfortable, and easy — glad we checked all the boxes.

Beoordeeld met 5 van de 5 sterren

My experience so far is threefold

My experience so far is threefold: 1) the hearing aids are tiny, almost invisible to the common individual; 2) they are easy to set in as they came with a very detailed instruction booklet; 3) once mastered the technique of volume manipulation, the product is great for everyone who wants to improve his/her hearing acuity.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Pierre— appreciate the detailed review. Glad you got them dialed in just right. Thanks for taking the time to share.

— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

Service was excellent and fast

Service was excellent and fast. I now have both styles and love them both. They are very comfortable in my ears.

13 februari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi James— appreciate you trying both styles. Glad they're both comfortable and working well for you. Thanks for the review.

— Ricardo, Soundbright

Beoordeeld met 4 van de 5 sterren

Great product

Great product! Fast Shipping and good email responses. I can finally hear again. Even reduced some of the noises from tinnitus. Took a couple of days to get accustomed to the new ear pieces, but expected. After a week, I didn't even know they are there. And the price was fantastic.

12 februari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Stuart — that's what we like to hear. Glad the adjustment period went smooth and the tinnitus relief is a nice bonus. Thanks for the kind words.

— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

They worked.

These are the first pair that actually worked for me. And I have tried five others.

28 januari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Frances— five different pairs is a long road. Really glad Soundbright is working for you. Thanks for giving us a chance.

— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

Very smooth transaction

Very smooth transaction, works fine, no problems!

5 februari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Tom — smooth is how it should be. Glad everything's working well for you. Thanks for the review.

— Ricardo, Soundbright

Beoordeeld met 2 van de 5 sterren

You can start by getting in touch with…

You can start by getting in touch with the people that are trying to get in touch with you.your customers you said you'll get back to people within one business day it's been two and a half weeks. Be professional do what you say you're going to do what are you going to wait till I lose my chances of getting my money back I use that hard up to stealing people's money I don't think that you are so be the professional people that you are and get in touch with your customers thank you for the fifth time

12 januari 2026
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Joseph — you shouldn't have to chase us for support, and I'm sorry that's been your experience. We recently came under new leadership and have completely overhauled our support team. I want to personally make sure this gets resolved for you.

Email me directly at ricardo@soundbright.com or call (855) 625-4327 — we'll take care of it.

— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

Soudbright MIni Hearing aids

In early December I ordered a pair of Soundbright Mini Hearing aids as my old hearing aids were giving me problems. I saw the Soundbright ads and decided to give them a try. They arrived three days after I placed the order. I charged them up for a few hours then started using them. My first impression was WOW, these are better than the $3000. units I had. After 2 weeks of use , I am very satisfied with the Soundbright mini units. The batteries last through the entire day and the sound is good. For a hundred bucks, you can't beat them! Before you spend thousands, give these a try.

5 december 2025
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Greg — glad the Minis are holding their own against your old $3,000 pair. That's exactly why we built them. Thanks for giving us a shot.
— Ricardo, Soundbright

Beoordeeld met 1 van de 5 sterren

Support does not respond to return…

Support does not respond to return requests or support questions by phone, text, or email. Do NOT buy these if you are not 100% sure they are exactly what you need.

20 november 2025
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Alex — that's a fair warning based on your experience, and I'm sorry it got to that point. We've brought in new leadership and completely overhauled how we handle support. I'd like to make this right — email me directly at ricardo@soundbright.com or call (855) 625-4327.

— Ricardo, Soundbright

Beoordeeld met 1 van de 5 sterren

The hear aids did not work well to my…

The hear aids did not work well to my satisfaction. I ask for a refund, following all instructions and have not heard back. I would be very careful doing business with this company.

2 november 2025
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Marlin — you followed the process and deserve a response. The fact that you haven't heard back is unacceptable, and I apologize.

We recently came under new leadership and have completely overhauled our support team. I want to personally make sure your refund gets processed immediately.

Email me directly at ricardo@soundbright.com or call (855) 625-4327 — I'll take care of this today.

— Ricardo, Soundbright

Beoordeeld met 1 van de 5 sterren

company does not respond for a return…

company does not respond for a return label request, product had too much ringing and background noise, had to contact paypal and file a claim.

26 oktober 2025
Review zonder uitnodiging
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Antwoord van Soundbright

Hi Alan— having to file a claim just to get a return label is unacceptable, and I'm sorry that happened. We're under new leadership and have rebuilt our support team from the ground up.
Email me at ricardo@soundbright.com and I'll get your return processed immediately.

— Ricardo, Soundbright

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order
Easy to set-up
Easy to use
Best clarity of sound & voices
Greatest of my previous seven hearing aids during the past 20+ years
Easy on my wallet 11/2025

4 november 2025
Review zonder uitnodiging
Logo Soundbright

Antwoord van Soundbright

Hi Richard — seven hearing aids over 20 years and we're the best? That means a lot. Glad they're working well for you.
— Ricardo, Soundbright

Beoordeeld met 1 van de 5 sterren

Company takes your money real fast but…

Company takes your money real fast but no product ever received been dealing with them for two months trying to get this resolved and I finally got to the point of asking for a full refund they said it would take 1-3 business days that was two weeks ago they still haven’t even attempted to make this right don’t waste your money

25 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Need to revise my review

Update:
The hearing aids arrived after a delay.

The company was not good about communicating or responding to my concerns, which is unfortunate because the product actually works pretty well. I am fairly satisfied with it considering the low price.

Original review:
I ordered based on a Review of Hearing devices. I am not even sure the article is genuine. The device did not ship, and the company did not respond to any inquiries I made about my order.

Unfortunately, I feel I got taken by a scam. Do not make the same mistake.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't believe "1 Day Shipping" on website

I wish I could review the product but I have not received the hearing aids to rate them. It's been two weeks since I've ordered the Mini Hearing Aids. Their website states "Free One Day Shipping". That should be removed if they cannot meet "high demand", which has been their response to the two emails I've sent. To top it off, they just sent an email asking me to the review their hearing aids. Laughable. I'll give them two more days before I cancel order and ask for a refund.

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraudulent Transaction

I purchased a mini OTC hearing aid and a Sunbright Discovery OTC hearing aid from Sunbright for a total price of $199.00. It was a 45-day no-risk trial, and a 100% money-back guarantee. They are not what I expected, despite repeated attempts to contact Sunbright by Email, phone, and through their website. I estimate I have made over a dozen efforts to reach them, all of which have failed. Due to a complete lack of communication and inability to reach the seller, I know believe this is a fraudulent transaction.

17 april 2025
Review zonder uitnodiging

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