Southcliffdentalgroup Reviews 

Very efficient with bookings & timings, very little wait time & the communication is great. The text reminders about upcoming appointments are very handy. Always parking spaces nearby as well.

I’m not complaining about the practice in Marlborough. They are polite, always on time and the dentist is excellent.

(Aside: I got into this group after losing my nhs dentist during covid, when unable to attend they chucked me off their list for not turning up after 6 months. It took 4 years to find a practice that would accept me.)

My appointments take take 5 mins for a cursory, but professional, check and to ask if I have any problems. The an appointment is booked 6 months ahead.

So basically I pay £55 a year to be an nhs patient.

This time however, they got me to sign a form saying I agreed to no longer be an nhs patient and became an “independent” patient. They “guaranteed” to offer equivalent service at equivalent prices to the nhs. Ok.

It turns out that there is no limit to the number of nhs patients a practice can hold on their books, but the nhs will only fund the practice for a contracted number of “Units of Dental Activity”. ie actually seeing somebody.

It seems my practice has used most of these, but is prepared to keep me on at the same rate. (ie I pay them rather than nhs).

That is remarkable and very laudable. So this practice is honest, trustworthy and actually interested in delivering good value dental treatment.

5 stars.

Excellent practice in Broadstairs.

Had a great experience at South Cliff Dental Group broadstairs

Excellent service. Registered within a week and had a appt straight away. Excellent service and recommended

The dental practice does NOT answer the phone. I had an appointment for my young child this morning, they opened the door at 8.41am despite our appointment being at 8.30am. No one attended to us and when I asked about a form a member of staff waved at one and walked away. The practice was completely full and the phone ringing off the hook but no staff came to reception despite three being there later. One member of staff discreetly took a photo of us all in the waiting room, he looked surprised that we were all there and there were no other staff around. It was at this point I walked out and have registered my child elsewhere. DO NOT USE THIS PRACTICE if you value customer service, or your time.

Always friendly, and easy/quick appointments. Always seem to have good availability in short notice. Steyning branch

I have been looked after by Ameer at St Leonard's. He is friendly whilst remaining professional and always puts me at ease. This is a very busy practice, despite this the reception team always make feel welcome. Would recommend

great friendly team. smiley and knowledgeable

The clinicians listen to patients' needs and do their job to the best of their ability and are very helpful.

Reception staff very helpful and welcoming

Lovely friendly service. Promptly seen. Simon was very helpful.

Emergency treatment needed saw dental therapist in Dover so helpful and able to speak with the dentist on duty to assist. In so much pain given support and prescription same day. Reception when called booked this for me as a patient. Thank you for your care

Had a hygienist appointment followed by a dental inspection.

A filling broke during the hygiene treatment. Even though the dentist appointment was inspection only I paid extra and had the filling replaced immediately.

Well done

Dr Surya was very kind, professional and very efficient . Dr also gave me very constructive advice how to care for my teeth to avoid certain issues!
I also want to mention the admin lady who is also very kind and helpful.

Nice and welcoming staff. Done quickly and professionally. South cliff dental group Trinity

I had been recommended to this NHS practice a while back, after many times trying to contact the practice I was able to book an appointment, sitting in their waiting room with another patient, I witnessed staff leaving and entering wearing their scrubs, i waited some time before asking reception when I will be seen, they had told me my appointment was cancelled, no email, no calls, they said their dentist wasn’t available until October. I have now found a professional practice.

After having some terrible experiences at South Cliff this was my last throw of the dice before moving elsewhere. They’ve got a new dentist and she was brilliant- excellent manner and thorough in the appointment. Let’s hope she stays 🤞🏻