Southern Cross Fitness Reviews 

Great products, improvement of delivery tracking could be better.

Good Work!
Great service and super fast! Thanks

Excellent customer service! Sarah was very helpful, quick to respond and knowledgable about the products and best options for my home gym. Quality equipment!

Love the bike, staff very helpful

Stephanie assisted us with our Recent Treadmill purchase and her knowledge, expertise and advise was outstanding!
Our specific needs were qualified and our expectations were well and truely met.
We will definitely be shopping at Southern Cross Fitness for all our future exercise and fitness needs!
Job well done!!

Very helpful and easy to deal with. Will definitely return when looking for fitness equipment and advice.

Southern Cross Fitness are fantastic!! I have been dealing with them for close to 5 years and have always received great service and great prices. Highly recommend the team.... Cheers Sal

Professional, always great to speak with and they are incredibly flexible. Perfect.

Very friendly service. The team provide a very reliable customer service. Highly recommended

Service good pleasant assistants. Only fault not warned about needing batteries, which meant I could not make bike fully operational when delivered

Excellent service & communication received. Delivery was fast & reasonably priced. Thanks SCF.
Steve. S.

purchased a new inspire bench and leg extension attachment for my ft equipment. I also purchased the cable and pulley attachments which I am still waiting for. was originally told it would be a further 3 days which has turned into nearly 2 weeks. I have rang several times for feedback only to be told someone would get back to me.
still waiting.
I have spent over $7K at this place in the last couple of years I don't think this matters.
pw

This company sold me a walking machine which was delivered.and setup on a Friday. and three faults were found and reported the next day Saturday,not the salesman’s fault not retailers fault not my fault just faulty electronics with horizon machine he sent technicians out Monday but they could not get the three problems fixed, I then phoned the salesman whilst his techs were in my house the salesman tried to call it warranty problems, I disagreed and told him it was a faulty machine I asked for an exchange or refund, no exchange he said, in a later email he said I would never be happy with the machine??and got a partial refund over a week later, men who set up machine in my house were excellent lady in showroom very good, salesman knowledge of this company’s machines was woeful salemans knowledge of consumer law woeful, he was more interested in selling the machine than than giveing after sales service, ( had factory contact me for warranty work) for heavens sake talk about walking away from a small set off problems it was only a day old when I complained.they left me $200.00 worse off, don’t touch them with a barge pole.

We highly recommend Southern Cross Fitness. The whole process from consulting to installation was very smooth.

Excellent before and after purchase service. Knowledgeable staff. Prompt, as promised delivery. “Hiccup” with installation was solved quickly and professionally.

stuffed around many times.. given the wrong product that we had to stuff around and return. made to go between warehouse and shop when products were not even there... complete joke will NEVER return

Items purchased we exactly as described, delivery prompot, and the delivery guys very friendly and helpful.