southfaces.com Reviews 

1.149
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Received a very timely response from the company concerning my receipt of the wrong hat. They said that the correct item will be sent to me with no problem I can honestly say the hat i received was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I placed an order. Yes, it took awhile, however I contacted the owner of the site re: my order. It did not take a long time for them to respond. It was on its way. That day I sent the email, the ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought a hat with words undiagnosed but something ain’t right. Extremely cheaply made hat. Waste of my money for 30 dollars. Save your money. Buy from a reputable company instead

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Ordering easy Payment easy Order response good No update on delivery Initially said by 12/16/24 Tracking no info other that Preparing Nowhere to call no place to email Not quite happy w... Toon meer


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,7

Alle reviews

(1.149)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Says my order shipped nov 29th

Says my order shipped nov 29th. Tracking is unable to be found. Tried emailing twice no response ..

Edit: they did email me back and have kept me updated with tracking information.

27 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered on 14 November, Still NOTHING

Ordered on 14 November, still haven't received the polo shirt. Also, I got an email saying shipped, but the tracking number doesn't do anything when trying to track it. The site is probably not legit. Lesson learned. As of now, I don't recommend this site!!!

4 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

There’s still a chance for my rating to…

There’s still a chance for my rating to go up but so far, I fear this was a scam. I ordered a shirt three weeks ago and it’s been “in transit” since 11/21- and the tracking info provided has mysteriously been out of order since then.

21 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Holli
We are sorry for the inconvenience. We tried to check your order status but found multiple orders under your name and are not sure which one is yours. Could you please let us know your order or contact our customer service at service@southfaces.com to check your order status? This way we can better help you check the order status and help you receive your order as soon as possible. We are sorry for the inconvenience again. Don't worry this is a scam. We will help you solve this problem.
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

I just thought the sweatshirt was funny…

I just thought the sweatshirt was funny and it looked like something I’d wear to our family Christmas Eve party. I’m just hoping it fits right 🤷🏻

2 december 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Brian Mischley
Thanks for your feedback, we are glad to hear that you find the sweatshirt interesting. We checked that your order is being processed and we will process and ship your order as soon as possible. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Beoordeeld met 3 van de 5 sterren

Did not get a ship date

Did not get a ship date. Don't have any idea when the items will ship.

29 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Lyndon Ladd
We are sorry for the inconvenience. We have checked your order and it will be shipped soon. You will receive a link to check the logistics after it is shipped. If not, you can contact customer service at service@southfaces.com for your privacy. We will arrange to send your order as soon as possible. I hope you can receive your order as soon as possible and like it.
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

I love Buying these for my husband

I love Buying these for my husband

2 december 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Ellen Davis
Thank you for your feedback and we are glad to hear that you have chosen a gift that is suitable for the recipient. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

Overall very happy so far..

Overall very happy so far... just placed the order. My order was with South face and yet on my credit card it shows a company name of Joshine. This is very confusing and hard to track with company names being different.

2 december 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Mary Raines
We are sorry to cause you confusion. We would like to explain to you that the credit card name is our company name and southfaces is our brand name. There is no conflict and you don't need to worry about this issue. Regarding your order, we checked that it is in production. We will make your order and ship it to you as soon as possible. I hope you can receive your order as soon as possible and like your order. Sorry again for the inconvenience.
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

Easy Website/Great Men's Gift Ideas!

The website is easy to navigate and it makes sizing and purchasing as simple as possible!
Your products are quite applicable for men and I found something for the 2 men in our family that are perfect for them!

30 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Pat Dolan
Thank you for your feedback, we are happy to hear that you find our website easy to navigate and that you find sizing and purchasing simple. We strive to make your shopping experience as smooth and convenient as possible. We are happy to hear that you have chosen the right product for your recipients and hope they will enjoy them. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

vets get repect

bought 4 for vietnam vets..was a huge hit..will pick out in the near future. makes me feel good when they smile and laugh!

22 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Terry Young
Thank you for your feedback. We are glad to hear that the recipient likes our products. Salute to the Veterans. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Beoordeeld met 3 van de 5 sterren

Awaiting notification of shipment

The ordering process was easy enough. However I placed the order on 11/22/24 and have yet to receive a notice as to when it will ship.

Please advise!

21 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Customer
We are very happy to hear that you find our ordering process convenient. We are sorry for the inconvenience caused by your long wait. We have checked that your order is in transit. For your privacy, please contact customer service service@southfaces.com to check the logistics information. We hope you can receive your order as soon as possible.
The Southfaces Team

Beoordeeld met 4 van de 5 sterren

Ordering

Ordering was simple but have not yet received. Can’t comment on product

30 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

Loved the sayings on your tee shirts…

Loved the sayings on your tee shirts and sweatshirts

30 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Customer
Thank you for your feedback. We are happy to hear that you like the motto on our T-shirts and sweatshirts. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Beoordeeld met 1 van de 5 sterren

it's been over a month and never got my…

it's been over a month and never got my item.This company is a rip off

30 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear customer
We are sorry for the inconvenience. We understand your feelings and we checked your order and your order was shipped and your order has been shipped and arrived locally, but due to problems with local logistics, there will be a delay in delivery. We have contacted the local logistics to verify and asked them to deliver your package as soon as possible. Please kindly wait. While waiting, you can also contact our customer service service@southfaces.com to learn more about the order status. We apologize for the inconvenience again and hope you could receive your order soon.
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

Easy to use site

Easy to use site, even to make a correction. I just sent you a letter. Hope you answer it and make the correction I asked for.

29 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We would like to check your order, but we cannot find the corresponding order information according to your name. Could you please kindly give us your order number or contact our customer service at service@southfaces.com to check your order status? This way we can better help you.
The Southfaces Team

Beoordeeld met 5 van de 5 sterren

Easy, easy to use

The site was easy to use and I found what I was looking for easily and there were several different options to choose from.

29 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy and you have a variety of choices. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Beoordeeld met 4 van de 5 sterren

Wordings

The various wordings on your sweatshirts and other items are very clever, and I am happy to have found gifts for two adult sons. My disappointment is that I couldn't use the New10 code because of the already applied "threshold" (I think) discount, which everyone seems to get. So nothing extra for a first-time shopper.

29 november 2024
Review zonder uitnodiging
Logo southfaces.com

Antwoord van southfaces.com

Dear Customer
Thank you for your feedback! We are glad that you like our website and products. Regarding the discount issue, we would like to check your order, but we cannot find the corresponding order information according to your name. Could you please kindly give us your order number or contact our customer service at service@southfaces.com to check your order status? This way we can better help you.
The Southfaces Team

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