Received a very timely response from the company concerning my receipt of the wrong hat. They said that the correct item will be sent to me with no problem I can honestly say the hat i received was... Toon meer
Bedrijf heeft geantwoord
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I placed an order. Yes, it took awhile, however I contacted the owner of the site re: my order. It did not take a long time for them to respond. It was on its way. That day I sent the email, the ord... Toon meer
Bedrijf heeft geantwoord
I bought a hat with words undiagnosed but something ain’t right. Extremely cheaply made hat. Waste of my money for 30 dollars. Save your money. Buy from a reputable company instead
Bedrijf heeft geantwoord
Ordering easy Payment easy Order response good No update on delivery Initially said by 12/16/24 Tracking no info other that Preparing Nowhere to call no place to email Not quite happy w... Toon meer
3,7
Gemiddeld
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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easy to order1
29 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Easy to order & good color selection
Easy to order & good color selection
29 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy and you have a variety of choices . We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Humour is everything!
Great products and the sayings are perfect for several in our family!!!
29 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products and feel that our products are suitable for your family. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Easy to use your website
Easy to use your website. I’m hoping my order ships soon though!!!
26 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team
I like the message
I like the message. I'll determine the rest after I receive the sweat shirt.
28 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could love your order after you received your order!
The Southfaces Team
Shopping It was easy to choose what I wanted and…
It was easy to choose what I wanted and checkout was a breeze.
28 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Just a cool looking sweatshirt.
27 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products and like the products you received. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team
Finally received my order it is…
Finally received my order it is definitely not true to size and it is very poor quality it appears to be a sweatshirt it’s not at all on a true waste of my money I will not use this site again ! Very disappointed ☹️
27 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear customer
We are sorry for the bad shopping experience. We want to check your order, but the order we found under your name was half a year ago. Could you please kindly tell us your order number or contact our customer service at service@southfaces.com and send us the product pictures you received for verification? In this way, we can better help you solve the problem you reported. We apologize again for the inconvenience caused to you.
The Southfaces Team
Shipping costs
Never showed me how much shipping would cost.
27 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear customer
We are sorry for the inconvenience. Regarding the shipping cost, there are detailed instructions on the navigation page of our website, and there will be corresponding payment details when you place an order. You can check the shipping cost in these places. We will pay attention to this issue and optimize our website. Thank you for taking the time to give us feedback. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
It was easy to navigate the website
It was easy to navigate the website. Had to use the search bar to find what I wanted, but did. 1st time ordering, so I hope the product is good quality
26 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Not happy
Placed order and mistakenly duplicated two sweatshirts. Emailed to cancel the two extras and no response. Looks like extras were shipped but cannot track package.
6 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
We are sorry for the inconvenience. We wanted to check your order but we could not find the order information under your name. Could you please let us know your order number or contact our customer service again at service@southfaces.com to check your order? We are sorry for the inconvenience again and we will solve your problem as soon as possible.
The Southfaces Team
UNENDING VARIETY OF COOL ITEMS
Such a variety of tees, hats, sweatshirts, etc. to choose from. Had a difficult time trying to choose between such an expanse of men's, women's and kids items. Made my holiday buying spree enjoyable, as well as manageable price-wise. Many thanks for your catalogue of great wearables.
26 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you very much for your feedback We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Once again southface failed
Once again southface failed. The address they want u to send back the product is in Asia somewhere, address is a mile long. Won't let me return to Chicago address it came from. This company is not to be trusted. They're all talk and no help and sweatshirt was made out of some cheap thin material. Not sweatshirt fabric at all. Do not recommend this company at all. Sizing is also wrong and they blame the purchaser for incorrect info. I ordered xl and it's more like a medium. The sleeves are about 4 inches short. Not happy at all. Lost $45
21 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
We are sorry to hear that you had a bad shopping experience. We understand your feelings and want to check your order, but we can't find the relevant order information. Could you please kindly tell us your order number or contact our customer service at service@southfaces.com? We have a size guide on the product details page, so customers can find the right size more quickly. Regarding the material problem you mentioned, can you send a photo to our customer service? This way we can better investigate this issue. Sorry again for giving you a bad shopping experience.
The Southfaces Team
Simple order process and easy check out…
Simple order process and easy check out , will rate product when I receive it thinking of ordering an another one.
26 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team
It was easy to order but my item appears to be lost.
*update*
Today I received confirmation from the recipient of my order. Once the item was shipped and went on to the United Postal Service, there wasn’t any information provided by the UPS which left me concerned. The recipient loves the gift! Perfect fit.
It was easy to order. However, I still haven’t received a shipping date which makes me wonder if this really is a legitimate site.
Edit to add….
My status says it has shipped. However, there isn’t any more information available. I am close to canceling my order with my credit card company. I’ve sent an email but haven’t received a response.
Can you help me?
19 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We found your order was shipped, hope you could receive your order soon. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Wrong color
I really like the hoodie I ordered for my husband, however it is NOT the color I ordered. I would really like to get the correct color!!
16 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
We are sorry to hear that you had a bad shopping experience. We understand your feelings and want to check your order, but we can't find the relevant order information. Could you please kindly tell us your order number or contact our customer service service@southfaces.com? Then we can better help you solve the problem. We are still sorry for giving you a bad shopping experience.
The Southfaces Team
Loved everything
Loved everything, it was hard to choose!! Can’t wait for my son in law to open his gifts!!
25 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback, we are glad to hear that you like our products. We have many new high-quality products and hope that you can find your favorite one. Your satisfaction is very important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and look forward to hearing that your son-in-law likes this gift!
The Southfaces Team
Fun Shirts
The website is very easy to navigate. The choices are great. The size chart is a huge help. I like the personalization option.
The prices are decent. Shipping is too much, but hopefully the product will be worth it.
25 november 2024
Review zonder uitnodiging
Antwoord van southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We are glad to hear that you found the size chart helpful. You will receive a more suitable product after placing an order after viewing the size chart on the detail page. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order ASAP and love it!
The Southfaces Team
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