Southface Dermatology Reviews 364

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have always had friendly , professional and efficient service provided by Dr. Helen Robertshaw. This involved a removal of a BCG by Mohs surgery on my face a few years ago, and more recently remo... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience at South Face Dermatology and would highly recommend them. I was treated by Dr Helen Robertshaw for a keloid that developed from a piercing, and I couldn’t be happier with t... Toon meer

Beoordeeld met 5 van de 5 sterren

After being let down by the NHS I went to South face where Dr. Helen Robertshaw came up with a plan to resolve the issue. The procedure was undertaken on time and the issue resolved. I would not hesi... Toon meer

Beoordeeld met 5 van de 5 sterren

You really couldn’t wish for a nicer, more caring team of people. From the moment you arrive and are greeted by the welcoming reception team you feel that you’re in good hands. I’ve now had... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dermatoloog
  2. Gezondheids- en schoonheidsartikelen winkel
  3. Gezondheidsconsulent
  4. Medisch centrum
  5. Huidverzorgingskliniek

Geschreven door het bedrijf

Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

364 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Excellent Skincare

My two annual reviews have been very useful and helpful. My surgery was carried out very quickly and the result was excellent.
The staff are very knowledgeable and professional and I would fully recommend them

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Experience

Southface was recommended to me by a Dermatologist.
I’ve had treatment at Southface a number of times now and have always had a good experience and great results.
My latest visit was for laser treatment with Nurse Amanda. Amanda is always friendly, professional and knowledgeable. My overall experience has been excellent.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you very much for your kind review and for choosing Southface following your dermatologist’s recommendation.

We’re delighted to hear that you’ve consistently had a positive experience with us and that you’re pleased with your results. It’s especially lovely to know that Nurse Amanda has made your visits both comfortable and informative — we will be sure to pass on your kind words to her.

We truly appreciate your continued trust in us and look forward to welcoming you back again in the future.

Kind regards
Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, friendly service. I felt confident that I was in expert hands. The technology is very impressive, but you always need that human interaction, and that is what was provided.

24 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you for your lovely 5* review.

Kind regards,

Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Such a valuable service…

Such a valuable service particularly because the current wait times for non urgent NHS Dermatology are more than 2.5yrs! I was able to get an appointment for my daughter to see a Consultant Dermatologist for a 30 minute within 2 weeks and for a very reasonable fee.
We saw Dr Alice Plant who was very thorough and addressed all of my daughters concerns kindly and carefully making sure everything was understood. She now has a clear treatment plan going forward and quick access to go back at any time should she require any prescription medication. It was also very nice to be given a list of the best and most appropriate topical creams that can be bought over the counter in most chemists.

23 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you so much for taking the time to share your experience.

We’re really pleased to hear that you were able to access a timely appointment for your daughter, especially given the current waiting times for dermatology services. It’s great to know that Dr Alice Plant provided a thorough and compassionate consultation, and that your daughter now has a clear and reassuring treatment plan in place.

We’re also glad you found the additional guidance on over-the-counter treatments helpful — we always aim to ensure patients leave feeling informed and supported in managing their skin health.

Thank you again for your kind feedback, and please don’t hesitate to get back in touch if we can assist you in the future.

Warm regards,
Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Procedure on Forehead

My Husband had a small procedure on my forehead - all done really professionaly and advice given on further treatment for sun damage

19 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you for your 5* review - If there is anything else we can help you with, please let us know.

Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Visited twice and so pleased with the…

Visited twice and so pleased with the standard of service i received .
Very experienced , knowledgable and above all , friendly and affordable
Ian

18 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you for your 5* review - If there is anything else we can help you with in the future, please don't hesitate to let us know.

Many Thanks,

Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Great experience

I’m had a thorough skin check and a mole removed. Very pleased with the service.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you for your kind words!

Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Would highly recommend

I have had been to the Southface Clinic in Christchurch several times over the past few years. Dr Luna has treated me mainly for sun damage. I have also had 2 minor surgical procedures at the clinic. I have always been happy with my treatment and feel reassured.
It’s also good not having to wait ages for an appointment when you are feeling worried.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you for taking the time to share your experience. We’re so pleased to hear that you’ve been consistently happy with your treatment over the years and that you feel reassured in our care.

It’s great to know that Dr Luna has been able to support you effectively, both with treatment for sun damage and your procedures. We also understand how important timely appointments are, especially when you’re feeling concerned, so we’re glad we could be there for you when needed.

Your continued trust means a great deal to us—thank you again for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Always a very friendly environment from…

Always a very friendly environment from reception to clinic. My treatment was handled with care and understanding and I will not hesitate to recommend Southface Dermatology.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you so much for your kind feedback. We’re really pleased to hear that you experienced a friendly and welcoming environment from reception through to your clinic visit.

It’s wonderful to know your treatment was handled with care and understanding, and we truly appreciate your recommendation of Southface Dermatology. We look forward to supporting you again whenever you need us.

Beoordeeld met 5 van de 5 sterren

I can thoroughly recommend Southface…

I can thoroughly recommend Southface Dermatology. The staff are all very pleasant and the service is second to none.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you very much for your wonderful recommendation. We’re delighted to hear that you found our team pleasant and the service to be of such a high standard.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience with Southface Dermatology.

Beoordeeld met 5 van de 5 sterren

Southface are an excellent organisation…

Southface are an excellent organisation My experience with Doctor Alice Plant has been very kind and understanding and totally professional.

4 maart 2026
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Antwoord van Southface Dermatology

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with Dr Alice Plant and that you felt cared for with kindness, understanding, and professionalism.

Your feedback means a great deal to our team at Southface, and we truly appreciate you taking the time to share it.

Beoordeeld met 5 van de 5 sterren

Professional and effective treatment

I sought advice and possible treatment for 5 different skin issues and they were all dealt with in one appointment. I had 2 issues treated effectively and was given advice and treatment options for the others including a letter to my GP to ask if they would prescribe a cream.
I was treated in a very professional and sensitive way. It was good value for money and saved a 6 month NHS wait.

25 februari 2026
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Antwoord van Southface Dermatology

Thank you so much for your fantastic review. We’re really pleased to hear that you felt all your concerns were thoroughly addressed in a single appointment and that you found the treatment effective.

It’s especially important to us that patients feel treated with professionalism, sensitivity, and care, so your feedback means a great deal. We’re also glad we could provide timely support and help you avoid a long wait.

Thank you again for taking the time to share your experience—we truly appreciate it and look forward to helping you again if needed.

Beoordeeld met 5 van de 5 sterren

Good advice

Good advice, reassurance and treatment

3 maart 2026
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Antwoord van Southface Dermatology

Thank you so much for your 5-star review!

Beoordeeld met 5 van de 5 sterren

Caring and efficient

Good atmosphere, no feeling of rush or time pressure. Solved my problem.

3 maart 2026
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Antwoord van Southface Dermatology

It’s great to know we were able to solve your problem, and we truly appreciate you taking the time to share your feedback. We look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Lesion removal surgery

Dr Luna was very professional making me feel relaxed and comfortable from the moment I walked in and answering all my questions before starting the procedure. She was very reassuring during the procedure to have 2 lesions removed from my face and the end result was very neat. Also advised on best product to use to minimise scar appearance. One week on and having just had the stitches removed everything is healing nicely.

Would highly recommend.

27 februari 2026
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Antwoord van Southface Dermatology

Thank you for taking the time to share your experience.

We’re delighted to hear that Dr Luna made you feel relaxed and comfortable from the moment you arrived, and that she was able to answer all your questions before the procedure. It’s especially nice to know that you felt reassured throughout the treatment and that you’re happy with the neat result.

We’re also pleased to hear that your healing is progressing well following the removal of your stitches. Providing clear aftercare advice and support is an important part of the process, so it’s great to know this was helpful.

Thank you again for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Southface Dermatology

I have been visiting Southface for a number of years for follow up following the removal of a malignant melanoma. The monitoring of my skin has been very thorough and I have had a number of procedures to remove potentially troublesome moles and spots. The treatment in every case has been superb and the continued follow up has been very re-assuring.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Southface Dermatology

Thank you for taking the time to share your experience and for trusting Southface with your care over the years.

We’re so pleased to hear that you’ve found your ongoing skin monitoring thorough and that the follow-up care has been reassuring. Supporting our patients with careful surveillance and treatment, particularly following the removal of a malignant melanoma, is incredibly important to us, and it’s wonderful to know you’ve felt well looked after throughout.

Your kind words about the procedures and care you’ve received mean a great deal to our team. Thank you again for your continued trust and for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Highly professional outfit

Highly professional outfit with very good results

3 maart 2026
Review zonder uitnodiging
Logo Southface Dermatology

Antwoord van Southface Dermatology

Thank you for your kind feedback.

We really appreciate you taking the time to share your review.

Southface Dermatology

Beoordeeld met 5 van de 5 sterren

Excellent in every way

Excellent in every way - after 4 visits I am very happy with the result. Very informative, supportive and very professional. From me highly recommended

3 maart 2026
Review zonder uitnodiging
Logo Southface Dermatology

Antwoord van Southface Dermatology

Thank you so much for your kind review. We’re delighted to hear that after four visits you’re very happy with your results.

We truly appreciate your recommendation and your trust in our team. Thank you again for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Expertise empathic

Expertise empathic, fast and friendly

24 februari 2026
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Antwoord van Southface Dermatology

Thank you for your 5* review!

Kind regards,

Southface Dermatology

Beoordeeld met 4 van de 5 sterren

The pleasant reception from Dr Alice…

The pleasant reception from Dr Alice Plant and clear discussion related to my condition and my questions .

4 februari 2026
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Antwoord van Southface Dermatology

Thank you for your kind feedback.

We’re delighted to hear that you had a pleasant experience and that Dr Alice Plant provided clear explanations and addressed all your questions regarding your condition. Ensuring our patients feel informed and comfortable is very important to us, and it’s wonderful to know this was reflected in your visit.

Southface Dermatology

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