Sovely Reviews 

I have sent multiple complaints -- No Response I am cancelling my subscription and will have my bank block them.

I saw an ad for detergent sheets for the clothes washer. As I began the order process, they kept offering more discounts for more of the product I needed. It had a 30-day money-back guarantee, so I thought it would be fine.

The package arrived with everything I had purchased, and I started using the sheets and found them okay—just adequate, not nearly as good as the ones they replaced. I thought, "I should return these for a money-back guarantee." That's when the chaos started. Next thing I know, I'm getting another batch of these things, the same quantity I ordered the first time, just barely 30 days later.

I soon discovered I had been unwittingly enrolled in a subscription plan and hadn't been notified in advance of the next shipment. I contacted the company and told them to cancel the shipments and return my money.

They would not. They told me I'd have to return the product to China, even though they shipped from a Florida address. I went to their website and saw that they have U.S. offices, but they still insisted I ship it back to China for a refund.

This company has engaged in deceptive practices with consumers, and I believe they should be shut down. I would never advise buying a product from this company because, before you know it, you can't get your money back, you can't cancel a subscription, and you can't return the product.

Please avoid this company at all costs.

I am furious. I immediately asked to cancel the order because despite a promised discount the price at checkout was $ 49.90 for laundry sheets! It was supposed to be less than $ 15. According to the website if you ask to cancel a one time order within 2 hours it can be cancelled. But I was not given that option, just told it cannot be cancelled. It took 2+ weeks for the items to arrive, so what the bleep was so hard to cancel? Today another order was placed with NO announcement that a subscription order is about to be fulfilled, so no ability to cancel in advance. There was NO mention of a subscription in the ad I responded to and now they have IMHO stolen another $ 49.90. i have contacted again and we shall see, but this is now costing me twice in shipping fees back to them for something I never wanted to receive. BAD BUSINESS PRACTICES ALL ROUND. I could not find an option to leave a review on their site, nor see any of the 300+ reviews they brag about. When the first order arrived I was knocked over by the strong unpleasant odor. I hope this prevents someone else having a stressfull, horrible, and costly experience with this company.

Auto subscribe is sneaky. I was charged for auto shipment eventhough I did not want a recurring purchase. I am in the process of trying to cancel the auto subscribe I never asked for, so I can not be charged another $54.00. Even IF the laundry sheets are incredible, this way of treating the customer is a big enough turn off that I will never buy from Sovely again.

I got an email saying I had ordered a second package of sheets though I had hardly used any of the first. I contacted them and they said I had selected a subsciption when I first ordered though I did not. The sheets don't do a very good job cleaning my clothes.

Terrible - avoid. They sent the wrong product then charged again a month later. I did not sign up for a subscription. Not even sure how to cancel.

I tried this product but was infuriated when I got billed again a month later. They sign you up for a subscription without your consent. Looking again there are words in the fine print but very hidden and never say subscription.
This is EVIL and not trustworthy. When I wrote to support they said something clever about people missing the detail, but still didn't say how I could cancel.