SPARES-2-GO Reviews 

UPDATE: A week after returning the incorrect half of the order I have received a refund. No apology though and no promise to look at what went wrong. The company would not accept the description on the packaging on the items I received differed to the description of the item I ordered. This was despite my sending photos. I turned to Citizens Advice for help. They told me what to quote to the company. It's the customer that loses out... All the time: trying to communicate with the company; taking photos and formatting them; finding and contacting Citizens Advice; going to the post office to return the item; sending the label to the library to print and picking it up. Plus the costs of the: printout; packaging; tape... I understand why people give up and suck it up. Please don't. Help other customers by ensuring you get the items you ordered and pushing companies to review their processes.
[Original review: Half of the order - vacuum cleaner dustbags - was not as described. I sent photos of the description of the item ordered and of the packaging and item I actually received. The company has stopped communicating with me.]

Do Not use. Company have issues the wrong item. I’m now without a working oven. Phone number doesn’t work. I’m very surprised that B&Q and mason use this stellar.

Ordered Wednesday and there on Thursday and good prices. What else could you ask for?

Great experience with SPARES2GO from start to end.
Their website found me the exact correct part I needed using the make and model of my oven and it did fit when it arrived which was very next day.
My oven blew just before Xmas so I emailed the company explaining my situation and it was posted promptly. Thanks again.
Really saved Xmas for us.
The paper trail of our purchase was excellent with receipts and tracking numbers provided rapidly.
The website was user friendly and I’m over the moon I’ve come across them with the variety of items they have In their stock.
A star communication
A Star product
A Star delivery
A Star website
A Star customer care
Thanks you SPARRS2GO
Good luck in the future and hope to deal with you again soon.
Barry

The service and speed we got it was great the tyres and tube are good quality thank you I wil be shopping again

Have used Spares2Go for several different items. Easy to order, fairly priced and prompt deliver. What’s not to recommend?!

great product fast delivery fast email reply to question

Great part and on time will use again thanks

Ordered a part for my washing machine between Christmas and New Year. Part arrived before expected delivery date.Very impressed with the service we received and would thoroughly recommend.

Quick Delivery and A Decent Price to.

Easy to order and extremely quick delivery.

Very fast delivery and kept updated throughout. Very happy snd would use again.

Ordered goods on a next day delivery basis. 5 days later no goods. Customer service department very difficult to contact and clearly had no intention of contacting me directly to discuss the problem. I would strongly recommend not purchasing from this company

Excellent service and very quick delivery

ABSOLUTE JOKE! Charge you for the product you want then send you out any old crap, when you’ve paid extra for next day delivery. They don’t have a contact number and you’re just expected to sit around until they decide to email you back. I’ve had no response yet, it’s an absolute shambles. I paid for 2.5 m water supply and drain pipe for my dishwasher and got some random drainage pipe of the wrong length, completely useless.

Bought 2 items . 1 item missing from the delivery but quickly remedied with email and quick response.
Cheaper parts than originals and good service.

first time I have used SPARES-2-GO, very pleased, good product at a very good price and prompt delivery will use them again thank you !!

I had been searching without sucess for replacement shelves for our Daewoo fridgefreezer. I ordered adjustable shelving from yourselves which arrived on time, and were exactly what I needed. Congratulations on providing a first class service.