This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... Toon meer
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Lees wat reviewers zeggen
I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... Toon meer
Bedrijf heeft geantwoord
Simple process to get a well fitting spa cover to replace my water logged one! I appreciated the follow up calls to make sure everything was spot on the first time.
We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.
Contactgegevens
97 Great South Road, Greenlane, 1051, Auckland, Nieuw-Zeeland
- 0800-772786
- info@spastore.co.nz
- spastore.co.nz
4,7
Uitstekend
3K reviews
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Simple process to get a well fitting…
Simple process to get a well fitting spa cover to replace my water logged one! I appreciated the follow up calls to make sure everything was spot on the first time.
18 mei 2026
“Great customer service
“Great customer service. Marge was friendly, helpful, and made the whole process easy.” However Mainfrieght New Plymouth could have been more on to it with updates/package status texts!
19 april 2026
Very Happy Customer
This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they have exceeded my expectations many times. Marge is a star and her advice and product knowledge is second to none. Cannot thank you enough Marge. Would wholeheartedly recommend this company. Just fab.
17 april 2026
Britney
Britney, at The Tower Junction branch of Spa World in Christchurch was super helpful. She had the answers and advice I needed to replace a UV lamp in my Vortex spa.
17 april 2026
SpaStore is trustworthy
SpaStore is trustworthy. Staff is communicative and supportive.
20 maart 2026
very helpful phone person
18 maart 2026
Amazing Customer Service
Marge customer service is above and beyond. Amazing customer service and competitive price. She make sure that the customer is satisfied!!
18 maart 2026
I purchased an item on 3 Feb 26
I purchased an item on 3 Feb 26, received email that a picture of the item was needed. Sent this same photo three times. Still no response or item sent. Spoke with a rude customer representative on 20 March 26. After speaking with him I was informed that the item I requested was obsolete and they were waiting on a response from me which I never received. However, when speaking to the representative he got upset! When asked to speak with a supervisor he refused and just refunded my money. I've worked in customer service for over 10 years and what I know for a fact, when a customer asks to speak with a supervisor that should happen. When you call a company and all calls are recorded for training purposes and both sides of the conversation is heard. That way the whole conversation is heard in the fullest! What I received from this company poor customer service!
Angela Bray
20 maart 2026
Review zonder uitnodiging
With regards to the spa cover I ordered…
With regards to the spa cover I ordered there was no communication with the customer that the courier rarely delivers in our area. I had to chase this up and customer should be advised of this, which made it frustrating.
20 januari 2026
Great service
The website was user friendly, the products well priced, shipping was affordable and the product was delivered quickly. Can't ask for better than that.
20 januari 2026
As always nice easy and quick
20 januari 2026
The ordering process was easy and the…
The ordering process was easy and the order was received quickly
20 december 2025
Good fit
I ordered a new spa cover in October It took a while to delivery ( 2 months ),but the fit was very good.
18 december 2025
Review zonder uitnodiging
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