All of a sudden the whole platform disappeared, I was unable to access, lost all my work and had to pay another platform to redo everything. I talk more than 2 months of work gone. I asked for a re... Toon meer
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Derzeit kann ich die LEistung von Speechelo noch nicht bewerten. Was aber absolut sehr negativ auffällt, ist, dass man von einem upgrade zum nächsten upgrade geführt wird ohne die Möglichkeit zu haben... Toon meer
The sales process is typical "infomercial" hype and pump - "But there's more..." pressure after you've committed to the purchase. I purchased the basic product and will evaluate it over the next 3 m... Toon meer
I purchased Speechelo standard then upgraded to Pro at 197 USD but i have not recived the login details of speehelo platform for my pro version. I raised three tickets but no response recived in p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Instantly Generate Voice from Text
Contactgegevens
Pavel Ghoerge, 300720, Timisoara, Roemenië
- support@speechelo.com
- speechelo.com
2,0
Slecht
245 reviews
Heeft nog niet op negatieve reviews gereageerd
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Read all of it.
Read Carefully and read it all. I paid once only to find out it's a quarterly 50.00 recurring fee. if you don't understand the agreement don't buy.
27 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hello Andrew,
We apologize for any confusion or frustration that you may have experienced with our billing system. We do not intend to deceive or mislead our customers in any way, and we always strive for transparency and clear communication.
Regarding the recurring fee, we'd like to clarify that we offer both a one-time payment option and a subscription plan option, with all pricing details visible on our website and the checkout page. If, for some reason, there was confusion or misunderstanding with the billing, we'd be glad to help and resolve the situation.
Please reach out to our customer support team through our support website at https://support.blastersuite.com/ with more details about the billing issue, and we'll work to find a resolution as soon as possible.
We apologize for any inconvenience caused and are committed to addressing your concerns and making it right.
Best regards,
The Speechelo Squad
Bait and switch. Pay for a program but get a pay ladder of sunk-cost fallacy instead.
Immediately after spending your money on Speachelo, you will be redirected to an Upsale attempt because, as it turns out, the upfront version you just bought is a shell of the product promised and cannot be used by you in any way that connects to a generated income(this means youtube). If you do wish to use the program you just bought you have to instantly spend an additional $100usd+ on top of the empty promises they just sold you for around $30usd. Being hit with this level of deception the moment you pay them completely kills any confidence in this company's product, practices, conduct, and integrity.
Their whole business model seems to rely on cornering you into buying your way up a pay ladder of sunk-cost fallacy.
21 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hello Michael,
We're sorry to hear that our upsell process did not meet your expectations or that you felt misled in any way about our product's capabilities. We aim to be transparent with our pricing and features, and we're sorry if we couldn't deliver that during your experience.
Regarding the additional payment to access more advanced features, we assure you that our intention is never to deceive our customers. Our website lists the features available with each package, and we offer optional upgrades for those who require them, which are entirely at the customer's discretion. We're sorry if this process caused you any frustration or confusion in any way.
We'd appreciate the opportunity to make things right for you and regain your confidence in our company. If you haven’t already, please reach out to our customer support team through our support website at support.blastersuite.com with more details about the issue you experienced, and we'll work with you to find a resolution swiftly.
Thank you for your feedback, and we hope to hear from you soon.
Best regards,
The Speechelo Squad
They use a third party seller who never…
They use a third party seller who never delivered the product and neither company has been willing to make it right so I had to dispute the charge and and still going through a long arduous process just to get a stupid refund.
1 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Jeffrey,
We're sorry to hear about your negative experience with our payment gateway or our team and the inconvenience of the refund process. We understand that this experience reflects badly on our company, and we apologize for any emotional distress this may have caused.
We appreciate your feedback and would like to ask for more details on the matter. If you haven’t already, please submit a ticket through our support website at support.blastersuite.com, indicating your situation and any other information that could help us understand what went wrong. Our team will investigate and work to find an appropriate solution ASAP.
We'll also make sure to review our processes with our third party seller to prevent this kind of situation from happening again in the future.
We apologize again for any inconvenience and appreciate your understanding and patience in resolving this matter.
Best regards,
The Speechelo Squad
Gefühlt unseriöse Vorgehensweise. Eine Upgradeaufforderung nach der anderen
Derzeit kann ich die LEistung von Speechelo noch nicht bewerten. Was aber absolut sehr negativ auffällt, ist, dass man von einem upgrade zum nächsten upgrade geführt wird ohne die Möglichkeit zu haben den Kauf des gewählten Programms endlich zu bestätigen. In einem Produkttest wurde beschrieben, die Website macht einen unseriösen Eindruck. Nach meiner ersten Erfahrung könnte man einen Schritt weitergehen in Richtung "geplante Abzocke". Ich bin gespannt wie sich der nun anstehende Rücktritt vom Kauf mit Cash Back gestaltet. Aus meiner Sicht ist eine Geschäftsbeziehung unter solchen Bedingungen absolut nicht empfehlenswert.
14 mei 2023
Review zonder uitnodiging
way too complicated to get setup
way too complicated to get setup. where is the software, how do you use it. As far as I know I got nothing for my money...thought I was being scammed. Still not sure, haven't got my refund yet...will see?
12 mei 2023
Review zonder uitnodiging
Although the product is available is basic
Although the product is available, I think this is inferior to other services that are available online. It has few voices available en the basic version and I should get the pro version buy I am not quite sure to spend more money ont this.
12 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Jazmin,
We're sorry to hear that our product did not meet your expectations and that you found it inferior to other services available online. We always aim to provide our customers with the best experience possible and offer a variety of features and packages to suit different needs and budgets.
Regarding the Pro version, we understand that it may not be suitable for everyone. We have tried to offer a comprehensive features list in all our packages at a competitive price to make our product accessible to as many people as possible. However, we'd like to clarify that our Pro package provides many advanced capabilities. If you require any of those features, upgrading may be a good investment.
In any case, we appreciate your feedback and concerns and would like to thank you for trying out our product. If you have any further questions or concerns, please don't hesitate to contact us, and we'll be happy to assist you in any way we can.
Best regards,
The Speechelo Squad
It is not Speechelo, it is ScamChelo-Beware!!!
This company takes your money but then you can not log-in. I even replaced the password-NOTHING:"Failed to Log-In", I sent an email with no reply.
Only than I came to TrustPilot and indeed its a Scam!!!
11 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear David,
We're sorry for any trouble you've experienced while logging into Speechelo, and any delay caused in our support team response. We can assure you that our product and services are genuine and not a scam, and we're working hard to address any issues or concerns that our customers may have.
As we checked, it seems that our teammate has already responded to your ticket within 10 minutes to offer assistance. We're not sure if there is a miscommunication, but we'll be happy to look into it and ensure that you get the support you need. Please check your inbox and let us know if there's anything more that we can help you with.
Thank you for giving us the opportunity to assist you.
Best regards,
The Speechelo Squad
Fake Reviewers
Reviewer, Ray Renfro is a professional fake reviewer. He is paid to give reviews which are always 5 star and excellent reviews.
11 mei 2023
Review zonder uitnodiging
So Far So Good
i been using speachelo for couple month, it's not bad so far some of the voices are very pro hope they spend some time fixing the other voices as they don't sound very real, i upgraded to pro but it didn't work i emailed they helped in the next day to get me in pro page, i haven't been charged for any
Subscription yet and I don’t mind if they charge small monthly subscription still worth it, I hope they try to be more genuine and tell people from the start what they have to pay and all subscription and payments appear on the speachelo website under customer personal page, otherwise it’s all good.
8 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hey there! Thanks for taking the time to share your experience with Speechelo!
We're stoked to hear that you're enjoying the product and the various voices. It's great to know that our support team was able to get you sorted out quickly when you had a problem accessing your Pro page.
Our team is constantly updating and improving the voices to make them sound more realistic, so be on the lookout for new improvements.
We appreciate your feedback on being genuine and transparent in our pricing information. We'll make sure to take it on board and keep improving in that regard.
Lastly, we're glad to know that you find Speechelo worth the investment, and we'll make sure to continue delivering a quality product for you and our other customers.
If you have any further questions or concerns, please don't hesitate to reach out. We'll be happy to assist you in any way we can.
Thanks for choosing Speechelo!
Best regards,
The Speechelo Squad
It was a bait and switch!
It was a bait and switch! Got an offer for $27 and it was advertised (from ad on YouTube) that it was everything included. One-time payment, no subscriptions, etc. Bull SH!t As soon I my clicked to accept the offer, I got blasted with a plethora of popups wanting me to upgrade since what I got was mainly very poor version of Speechelo with very little features. I immediately requested a refund. They tried to keep me by offering some great features, but I insisted on a refund. They did REFUND and the credit was on my credit card in a couple of days. But wait, there's more. Tonight, I asked to have my login account deleted. I was told that they would NOT delete my account, since they don't store my credit card number. But they still had my first and last name and my email address! The only thing I could think of was to log on, change my email to an Apple "Hide My Email" address and change my name. I strongly appose companies that do business like this.
1 mei 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Smith,
We apologize for any inconvenience that you might have faced during your experience with Speechelo. We do prioritize customer satisfaction and are sorry to hear that we couldn't meet your expectations.
We'd like to clarify that we do offer upsells during the purchasing process, but our intention is never to force anyone into buying something they don't want. We're sorry if you felt that way, and we appreciate your feedback, which will be carefully reviewed and addressed.
Regarding deleting accounts, we'd like to emphasize that we only store essential information that is required to use Speechelo, strictly following data privacy policies and regulations. If you still have any concerns, please contact our support team, and they'll be happy to assist you with any potential issues.
We thank you for taking the time to share your thoughts with us, and we hope that we can earn your confidence in the future. If you have any further questions or suggestions, please don't hesitate to contact us.
Sincerely,
The Speechelo Squad
How to get your money back from Speechelo
Saw many reviewers (paid) saying how good it was and
how easy it was to get your money back if not satisfied.
They advertised as US47 (Aus$70). I found they took two payments from my card total Aus$205. I asked for a refund. They wanted me to pay more. I said give me a refund. They said it will take 72 hours. Eight days later I again asked for a refund. Again, it will take 72 hours.It was a scam. Emailed Paddle.Net and they arranged for me to get my money back. Go for it.
6 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Andy,
We deeply apologize for the confusion and frustration caused during your experience with Speechelo. We assure you that we did not intend to scam or mislead you, and we understand how important it is to be transparent and clear with our pricing.
Regarding the refund, we'd like to apologize for any delay and inconvenience during the requested refund process. We're sorry that we couldn't provide a timely response, and we'll do everything in our power to ensure that it doesn't happen again. We'd also like to assure you that we work with Paddle.Net to ensure all refund requests are honored promptly.
Once again, we're sorry for any inconvenience, and we completely understand your frustration. We thank you for taking the time to leave us a review, and we'll ensure that our team is more transparent in future interactions.
If you have any further concerns or would like to give us another chance, please don't hesitate to contact us. We'd love to make it right.
Best regards,
The Speechelo Squad
it's a scam
it's a scam, they took my money and never gave me the product!! I don't know who to contact to get my money back
19 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Antoinette,
We apologize for any issue you experienced while purchasing and using Speechelo. We can assure you that we are a legitimate company providing quality services to our customers.
Please note that you can reach out to our support team at any time, and they'll be happy to assist you with any confirmations and clarifications you need regarding your payment and purchased product.
You can drop a support ticket here: https://support.speechelo.com/.
We value your business and take your concerns seriously. We'd appreciate the opportunity to provide answers and resolve this matter.
Thank you for your patience and understanding.
Best regards,
The Speechelo Squad
The product that I received was inferior and not worth the cost
The product that I received was inferior to other services that are available online. I sent 3 emails to cancel and request a refund, BUT only received more notices to upgrade to their Pro version. I do not wish to upgrade nor do I wish to continue with their inferior product. My next move will be to contact my credit card and request my funds be returned. Beware this product is NOT as advertised.
17 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Russel,
We're sorry to hear about your negative experience with Speechelo. We apologize for any inconvenience caused and understand your disappointment.
We'd like to hear more about the issue you experienced and make it right if possible. Please provide us with more details at support.blastersuite.com, and we'll be more than happy to assist you with a resolution or a refund.
We take your feedback seriously and will work towards providing better features and services for our customers. We would also like to ensure you that our billing system satisfies the highest security standards, and we process refunds as quickly as possible.
We hope you give us another chance and resolve this matter to your satisfaction. Thank you for taking the time to share your feedback, and we hope to hear back from you soon.
Best regards,
The Speechelo Squad
Speechelo, Caveat emptor, this product is not as it seems!
This product is not as advertised, the basic "one off" purchase is firstly not as advertised, and in fact hooks you into a monthly Direct debit without you really being aware of this. Also, the product is again not as advertised lacking the quality and functionality one expects. The intention of getting you to buy the basic subscription is to inform you that you are in fact buying a much inferior version of Speechelo lacking many features one thought was being bought, BUT, you can have all of those and more if prepared to buy the Pro version for several hundred pounds. This is like seeing a car you like, paying the money for it and then realising that to get out of first gear you have to part with several thousand pounds more. I don't like being conned like this. Caveat emptor !
30 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Keith,
We sincerely apologize for any confusion or disappointment caused by our product or our marketing approach. Our goal is to provide a quality service to our customers without misleading them in any way. We appreciate your feedback, and we're sorry that we couldn't live up to your expectations.
We work hard to provide our customers with the most transparent pricing information possible, and we strive to ensure that all our customers understand what they are purchasing and what features they can access. We also offer our customers the option of purchasing a subscription plan or a one-time payment, depending on their preferences and budget, with no hidden fees included.
Regarding the functionality of our product, we're constantly working to improve our service. While we understand that some users may find that our product lacks certain features, we'll take your feedback on board and make the necessary improvements to meet customer expectations.
Again, we're sorry for the inconvenience we may have caused and appreciate your feedback. We'll keep working hard to provide the best service we can and hope that you'll consider us again in the future.
Thank you for your understanding.
Best regards,
The Speechelo Squad
The video from the advert is very…
The video from the advert is very deceptive. when I purchase the software, I was redirected to a whole bunch of page to upsell me.
The initial price you see on their website isn't the end, you will have to upgrade for any tiny changes you may want in the future.
The voice also sound so robotic.
Extremely disappointed
26 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Samuel,
We apologize for any confusion or frustration caused by our advertisement or purchasing process. We always aim to be transparent with our pricing and features, and we're sorry that we didn't meet your expectations in this regard.
Regarding the upsells, our intention is never to force our customers into buying something that they don't want or need. The upsells are optional and allow customers to access more features or services if they require them. We're sorry if you felt that the additional purchases were not communicated effectively.
We'd like to learn more about the issue you experienced with the voice quality. Our team is always working to improve the quality of our voices, and we appreciate the feedback. If there are specific issues you encountered, please let us know so we can address them.
Again, we apologize for any disappointment or frustration with our product and services. We value your feedback and will work towards making our messaging and product experience clearer and more transparent.
If you have any other feedback or concerns, please don't hesitate to contact us.
Best regards,
The Speechelo Squad
Can’t login on the computer
Can’t login on the computer, only able to login on my phone once.. I downloaded the blaster suit manager
But I don’t have access to that neither, so I too want my money back.. I don’t even know how to get that back… west of money..
24 april 2023
Review zonder uitnodiging
Payment done with no services provided!
Once the payement was done I’ve trying to connect with my account with no success. It’s been 4 days. Impossible to talk to a human and the chat bot it’s very limited. At least 3 of my messages was sent by Mail to speechelo but none of them was answered. After trying to solve my problem for over 4 days I asked for a refund. The message from paddle says that I will receive my money back in 5 days (I have all the print screens) but a message send few seconds later to mail mail says that my subscription is up to April 2033. I just want my money back because I was never able to use the platform. And after 4 days trying I do not want to even try to use. Horrible customer service. Not fair marketing. Not a good combination. Please send my money back!
22 april 2023
Review zonder uitnodiging
I have found that there are many uses
I have found, that there are many uses besides promoting a business.
I use it on the email I send out for people that had rather listen than read. In the last month, my readership has increased because of Speechelo. People like it because some of my emails get a little wordy.
I have enjoyed Speechelo so much that I upgraded to the PRO version to get more options.
21 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hey there!
Woohoo, we're stoked to hear that you're finding Speechelo super useful beyond just business promotions! Awesome to know that it's pumping up your email game and your readers are loving it! 📧🚀
High five for upgrading to the PRO version - you're in for a treat with even more fabulous options! 🌟 If you need any help or have questions, just give us a shout, we got your back! Thanks a ton for sharing this epic review!
Cheers!
The Speechelo Team
Good app for basic AI voiceover needs
I'm using the basic speechelo and find it adequate for my needs. There's only one female US English option, which is disappointing, but it works for me as I don't use it for all my videos. The software is very easy to use. You do get a lot of sales emails, but I've actually purchased Videly and Lingo Blaster and am happy with these purchases as well. These were one-time purchases so I'm hoping I don't have the billing problems some have reported. I would, however, recommend this app if you need an occasional basic AI voiceover.
16 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hey there! 🎉
Thank you for sharing your experience with Speechelo and for the 4-star review! We're thrilled to hear that the basic version of Speechelo is working well for you and that you find it easy to use. 😊
We totally understand how it can be disappointing to have just one option for female US English voices, and we appreciate your feedback. Our team is constantly working on more voice options and improvements, so stay tuned for updates! 🎤
We're happy to hear that you're enjoying our other products as well, like Videly and Lingo Blaster. It's awesome to know that you found them useful and that the billing process was smooth.
Thank you so much for your recommendation. We truly appreciate your support and are thrilled that you find our app helpful for occasional basic AI voiceovers.
Keep up the awesome work, and don't hesitate to reach out if you have any questions or suggestions! 💪💻
Cheers!
The Speechelo Squad
Good Stuff
I gave four start and not five, because in my opinion only a few voices are good natural sounding, but a few is better than none.
I have used Speechelo software to turn my website into a talking website, and very happy with the results.
However, I am not happy with the limit of characters you can transfer into sound in one month and their system of setting your account back to zero is totally stupid. For that reason I don’t use it anymore and the company kindly refunded my money.
Thank you.
15 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hey there! 😃
First off, thank you for the 4-star review! We appreciate your honest feedback on the voices - we're always working on improving them, and every bit of input helps! It's great to hear that Speechelo has transformed your website into an even cooler talking version (which sounds rad, by the way) 😎🌐
About the character limit - we hear you! Your concerns make total sense, and we promise to take them into consideration as we move forward. Sorry to see you go, but we're happy that we could refund you without any hassles. 🙌
Thanks so much for checking us out and for sharing your thoughts. We wish you all the best and hope to see you back in the future. Stay awesome! 😊
Best Regards,
The Speechelo Squad
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