All of a sudden the whole platform disappeared, I was unable to access, lost all my work and had to pay another platform to redo everything. I talk more than 2 months of work gone. I asked for a re... Toon meer
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Lees wat reviewers zeggen
Derzeit kann ich die LEistung von Speechelo noch nicht bewerten. Was aber absolut sehr negativ auffällt, ist, dass man von einem upgrade zum nächsten upgrade geführt wird ohne die Möglichkeit zu haben... Toon meer
The sales process is typical "infomercial" hype and pump - "But there's more..." pressure after you've committed to the purchase. I purchased the basic product and will evaluate it over the next 3 m... Toon meer
I purchased Speechelo standard then upgraded to Pro at 197 USD but i have not recived the login details of speehelo platform for my pro version. I raised three tickets but no response recived in p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Instantly Generate Voice from Text
Contactgegevens
Pavel Ghoerge, 300720, Timisoara, Roemenië
- support@speechelo.com
- speechelo.com
2,0
Slecht
245 reviews
Heeft nog niet op negatieve reviews gereageerd
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Cheap marketing approach
Speechello is misleading viewers with its ads. after you buy the subscription you have to pay for a subscription again monthly or quarterly to use pro features. these are not mentioned in their ads. their marketing approach is so cheap and third-class. Be genuine with your customers. I'm not recommending this.
16 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hey there,
We apologize if our advertisement or marketing approach was misleading to you. Our goal is never to mislead our customers. Our site mentions the subscription offer clearly and any additional subscriptions required for accessing pro features. It is our topmost priority to be genuine in our efforts to offer the best experience possible.
We also want to let you know that our team is constantly working to improve our communication and make it more transparent to help our customers make informed decisions about their purchase and subscription choices.
We're sorry that we didn't live up to your expectations, and we'd like to assure you that your feedback is valued and taken seriously. If there's anything we can do to assist you or if you have any further concerns, please don't hesitate to reach out.
Best regards,
The Speechelo Squad
Unauthorised Monthly Subscription
UPDATE
I'VE NOW UPGRADED MY ORIGINAL LOW SCORE FROM 1 TO 4. I've left my original review below as I do think a break down in invoicing process between Speechelo and Paddle created a mountain out of a molehill
HOWEVER, since my original review, and to Speechelo's credit, the company came back straight away once proper lines of communication had been opened. They have issued full refund - this is appreciated. Just to complete my updated review, I still feel that the products/services offered are confusing. It's not really clear whether you are purchasing product bundle to use, a subscription that may or may not be related to the product bundle, or simply a subscription.
There is too much confusing information on the sales funnel page. Sometimes less is more.
WPR 27/4/2023
---
Original Review
I don't think I'm stupid. I've been working with e-commerce marketplaces for over 30 years, in law.
The company's website marketing blurb is confusing. I thought I'd bought a few service packages outright, accessible via Speechelo's platform. But, I ended up being charged an unauthorised monthly subscription fee which I am now disputing via Speechelo's payment service Paddle.
Why can't reputable online businesses just keep their marketing simple stupid! I feel as if I have been misled, whether the company intended this or not! It's also not obvious on the Speechelo website how to cancel the subscription.
I'll update this review as this story develops.
Thanks for taking the time to read my views.
WPR
15 april 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Hey WPR! 😊
Firstly, thank you for updating your review and for bumping up the rating to a 4-star one! Your original feedback truly helped us recognize the issues, and we're glad we could resolve the invoicing mix-up in a timely manner. 🙌
We genuinely apologize if the purchasing options were confusing. You're right; sometimes less is more, and we're totally taking your input on board to review our sales funnel page and make it clearer for everyone. 🎯
Thanks again for being honest with us; it's how we grow and improve. If you need any further assistance or have more suggestions, feel free to reach out! We'll always lend an ear.
Warm Regards,
The Speechelo Squad
Non-English speaker
I must admit that I am completely satisfied with the purchased program, and I only bought the basic version. But after reading the comments I'm getting worried - is this not really just a one-time payment?
Maybe I am satisfied with the program because English is not my mother tongue. For me, it's easier to write something than to say it. However, I also tested the text in Slovenian and I must admit that I was pleasantly surprised. It is true that every hundredth word is accented incorrectly, but Slovenian is not the easiest language. How can I send you a correction proposal?
I'm also a little worried about personal/professional use. Do I need a professional version of the program for my personal blog? Then what is the purpose of personal use - to listen to my texts myself?
Let's continue with the development and expansion of speakers in Slovenian as well...
25 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your feedback and for sharing your positive experience with Speechelo! We understand your concern regarding the payment model, and we want to assure you that our standard version is indeed a one-time payment and there are no hidden fees. Our PRO version, on the other hand, requires a quarterly payment as it provides additional features and benefits.
Regarding the issue with accenting in Slovenian, please feel free to reach out to our customer support team at support@blastersuite.com, and they will be happy to assist you. We are always striving to improve and provide the best possible voiceover experience for our users, and we appreciate your feedback.
As for personal/professional use, our standard version is intended for personal use, while our PRO version is designed for commercial purposes. The purpose of personal use is for you to listen to your texts yourself or to add voiceovers to your personal projects or presentations. So yes, you can use it on your blog without any issues.
Lastly, we appreciate your request for the expansion of Slovenian speakers, and we are constantly working to add new languages and voices to our app. We welcome any suggestions for languages or voices to add in the future. Thank you again for choosing Speechelo and for your valuable feedback.
Scam of discounts to upsell to PRO.
Scam of discounts to upsell to PRO.
The discounts are a Scam, if you want to properly use the software as advertised, you need to pay to go to PRO.
24 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your feedback. Our goal is to offer different options for our customers based on their needs and budget. Our PRO version includes additional features and benefits, but we still stand by the quality of our standard version. Our discounts are meant to provide value to our customers, and we do not upsell to our PRO version without explaining the benefits and differences between the two versions. We apologize for any confusion or frustration you may have experienced and appreciate your feedback as we continually strive to improve our product and services.
The Costs Difference: Personal Use v Commercial Use
I purchased Speechelo recently at $37.
Following this I was presented with the Pro version on a landing page for an extra $197 on 19 March 2023.
There are many negative reviews complaining of subscriptions being charged.
Having researched this further, I found the following information which may be useful for future purchasers of the software.
Speechelo $37 is for personal use only. 30 voices.
This price is for a lifetime one off payment.
No subscription
Speechelo £197 (in addition to the $37) 170 voices.
This price is for a lifetime one off payment.
No subscription.
The Pro version is allows for 'Commercial Use"
Be mindful that there are affiliates out there selling Speechelo who do sell the product as subscriptions.
After reading one of the negative reviews our legal team contacted Speechelo directly for clarity. They have confirmed that there are no subscriptions on the package we purchased.
In terms of UX, the software adds value and isn't as bad as some reviewers are making it out to be.
I will update this review after understanding how out works at a later date.
19 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your feedback and for taking the time to research our pricing options. We're glad to hear that you found value in our software and we appreciate your positive review. Our team strives to be transparent with our pricing and our support team is always available to answer any questions or concerns you may have.
We encourage you to reach out to our support team if you require further assistance. We hope that you continue to enjoy using Speechelo and we look forward to hearing about your experiences in the future.
just one voice AI Europeen portuguese :-(
in Europeen portuguese i have only 1! voice AI!
It is poor!
19 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your feedback on our Speechelo app. We're sorry to hear that you've had a less-than-ideal experience with the European Portuguese voice. We're constantly working to improve our app, and we appreciate your input. In the meantime, we do offer a variety of other high-quality voices in multiple languages that may be better suited to your needs. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're always here to help.
Disappointed with my purchase because…
Disappointed with my purchase because they offer noting of real value for your money on their sale price. Fals advertisement, they just want you to buy at their original price with all the upgrade pricing for a whole lot of noting.
18 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Anthony,
Thank you for taking the time to share your feedback about Speechelo. I'm sorry to hear that you were disappointed with your purchase and that you felt our sale was not of real value.
At Speechelo, we take great pride in offering our customers high-quality text-to-speech software that is easy to use and provides excellent value for money. We assure you that we never engage in false advertising or mislead our customers in any way.
Our sales are designed to provide our customers with the best possible value, and we believe that our pricing reflects the quality and functionality of our software. However, we apologize if you felt that the upgrade pricing was excessive or unnecessary.
We would love the opportunity to work with you to resolve any issues you may have experienced. Our team is always available to answer any questions you may have and to help you get the most out of our software. Please get in touch with us via the support system.
We hope to earn back your trust and business in the future.
Speechelo family's misleading scam
Reading other people's reviews and I see there is a common issue among different people. I am just sorry that I did not check the Trustpilot reviews for speechelo.com before I made a purchase.
I was bombarded for months with speechelo ads and decided to check it out. I was trying the Google's AI text to speech software and had good experience.
Yesterday I decided to check the price for this product and there was the "special founders price" BS but it was a fair price for a product I could moderately use. The landing page is completely non transparent, I could not find a single word about the specifics of a product. Nevertheless I decided to pay the 27$ and oh my I was surprised that I was redirected to a new landing page that now explains that the thing I bought was practically useless as I could not make commercial use of it?! Now, speechelo.com has clearly put the differences between the regular and Pro version, the only thing is that I should pay either a subscription for only "37$" or a one-time or lifetime payment of 197$.
For me, this is a misleading scam and it should be punished in some way by the authorities.
The worst thing, as someone mentioned here, is when you realize you must pay more there is an autorun video that says "Welcome to speechelo family", that is sooooooo..... you know.
I am currently so angry with speechelo's scam that I did not try the product at all and will surely ask for a refund as I am sure there are competitors that are transparent and business oriented.
Shame on you speechelo!
13 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
We are sorry to hear that you had a negative experience with our website and we apologize for any confusion that may have been caused during your purchase process. We strive to be transparent with our pricing and product offerings, and we apologize if this was not adequately conveyed.
We would like to assure you that Speechelo is a legitimate product and we have many satisfied customers who have found it to be a valuable tool for their personal and professional needs. We appreciate your feedback and will use it to improve our website and communication going forward.
Please contact our support team to discuss your refund request and to see if we can assist you in any way. Thank you for considering Speechelo and we hope to have the opportunity to earn back your trust in the future.
Attention subscription trap
Attention subscription trap. The sales website clearly states: one-time payment. After payment, however, a subscription will be set up which is billed via Paddle.net. Paddle.net and Paypal should be informed about business practices.
13 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your feedback. We apologize for any confusion that may have occurred. However, we would like to clarify that we do not charge our customers without their consent. Our website clearly states that Speechelo is a one-time purchase, and any additional charges would only occur if the customer chooses to purchase optional add-ons or upgrades. We use Paddle.net as our payment processor, which is a reputable and trusted platform for online payments. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are always here to assist you.
Speechelo standard of voices produced is very poor, only thing worse is their support.
The standard of voices produced is very poor, only made worse by the appalling support. The 1 Australian voice I had access to after paying my money was so horrible, it seemed fake and little more than a B grade actor trying to sound Aussie. Jim Carey took the mickey out of an Aussie accent in dumb and Dumber but it was far better than Speechelo. So Speechelo I consider is the dumbest.
I bought this software in good faith on the understanding I had 60 days to use the software and if I decided not to use it any further, I would get a full refund. I contacted the seller (within the 60 day period) in December via email to ask for a refund. The seller made a counter offer which I did not take up. However the seller still has not refunded my payment as per the original offer when I bought it. Note the software is used online only and needs activation. I only tried it once and it proved to be far less than satisfactory. I do not have a copy of the software and will be unable to access the software once they refund my money and remove my access code. I sent an email on March 12 2023 to remind the seller to refund me but they claim that this is now out of the 60 day period, I will not get a refund even though I clearly asked for a refund in December (within the 60 trial period).
Please Note I wrote to them several times in the last day or 2 with no satisfactory reply. Only a patronising reply saying sorry, but we can not refund you. I believe I gave them every opportunity to fix this and warned if they did not refund me I would take it further.
I can't wait to hear their patronising reply here.
13 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
We apologize for the poor experience you had with Speechelo. We take customer satisfaction very seriously and are sorry to hear that you did not find the software up to your expectations.
Regarding your refund request, we do have a clear 60-day refund policy, which applies to all purchases made through our website. However, we apologize for any confusion that may have arisen, and we would be happy to take another look at your case to see if there is anything we can do to help.
Please drop a new ticket mentioning this conversation on TrustPilot and we will work with you to resolve this issue as quickly as possible. Thank you for your feedback, as we are always looking for ways to improve our product and customer service.
Trust the negative reviews here Upgrades a SCAM
Trust the negative reviews here, I decided to gamble and trusted the good reviews. I regretted it before I even got to the "members area" your forced to go through 3 very very long sections on "upgrading" to the pro version and other utilities they offer VERY LONG.
Then you get to the main section and see the FOUR voices you just purchased and the next thing you see is the limit you only get 500k characters a MONTH they tell you no direct limits but in the next sentence tell you if you go over 500k the system will lock you out SO I call that a direct limit.
Seems dishonest to me, 4 voices but unless your a kid only 3 one female two male. So the more people who buy the package the more your content will sound like everyone else
The single purchase fee drew me in but its actually like the fee to get in the door if you want a table, glass of water, menu and order food you have to pay more for each of them.
the Upgrade is a scam its not $47 usd its $47 4 times a year $188 USD a year WELL more than most others and you still have limits on the number of characters you can use.
For reference as to the type of business by the time my invoice hit my Email inbox Id received 4 emails from them pushing me to upgrade to pro and THEN the 4 must view (several scrolled pages) each of advertising. it was off putting to the extreme.
I just wanted to get to the product not wade through page after page telling me why what you just sold me was inferior and I should give you more for a better product.
7 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
We're sorry to hear that you had a less-than-ideal experience with our Speechelo app. We appreciate your feedback and take it seriously as we strive to improve our product and user experience. We want to assure you that our pricing and upgrade options are clearly stated on our website, and we do not engage in any deceptive practices.
We understand that you may feel frustrated with the character limit, but it's a necessary measure to ensure that our servers can handle the workload and provide the best possible service to all users. As for the voices, we're constantly working on adding new ones to our library, including Italian and other languages.
We hope that you'll give us another chance in the future and see the improvements we've made based on your feedback.
"Welcome to the Speechlo Family" Nonsense .
On principle, I dislike these kind of business practices. I was on YT looking at Powerpoint content, and saw their ad "one time payment" I see. Heard all the fluff of the commercial, and "oh just 27 bucks". Buy. Then like 7 pages of "Special Offers you'll never see again". Then this guy on the welcome video has the audacity to say "Welcome to the Speechlo Family". (1/5 ethics/marketing style)
Now for the product; it's actually pretty good. Although limited in range of French voices for the basic pack, the ability to modify the speaking rate and pause function wherever needed in the text allows AI to give good results. (4/5 for product potential; 3/5 for below basic delivery on standard. = 3.5/5 )
I'll give Speechlo 2.5/5 for now...
3 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to try out Speechelo and sharing your thoughts with us. We appreciate your feedback, both positive and constructive, and are glad to hear that you found our text-to-speech app to be pretty good and having a good potential.
Regarding your concerns about our business practices, we apologize for any inconvenience caused. We strive to provide transparent pricing and options to our customers. The upgrades are optional and not mandatory to use the app. We do offer special deals from time to time to provide our customers with the best value for their money. However, we understand that this may not be for everyone, and we will take your feedback into consideration as we continue to improve our business practices.
Thank you for choosing Speechelo, and we hope to continue providing you with a satisfactory experience.
A misleading SCAM
Speechelo offers a one-time price but neglects to tell you that your subscription is very restricted and that you need to subscribe to gain all of its benefits.
You get trapped into a funnel of extra costs to gain benefits.
Avoid getting trapped. Don't sign up.
I'll be reporting this to NSW Fair Trading.
7 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to provide feedback on Speechelo. We appreciate your concerns regarding the subscription and pricing options. However, we want to clarify that Speechelo offers a one-time price for the base version of the app, and any upgrades are optional and not mandatory to use the app.
We strive to provide our customers with a high-quality text-to-speech tool that offers flexibility in terms of features and pricing. We apologize if the upgrade options were not made clear during your experience, and we will take steps to ensure that our pricing and subscription options are communicated more clearly to our customers.
We value your feedback and take all customer concerns seriously. Please feel free to reach out to us directly if you have any further questions or concerns.
Speechelo listed a 1-time payment offer…
Speechelo listed a 1-time payment offer for their software. When I upgraded, they turned that into a subscription without explaining that would happen. Now, I'm being charged for a subscription I don't use and there is no way to cancel the subscription through my profile. What's make that even worse is I don't use the software because it isn't that helpful.
As an update - I have asked several times for this company to stop the charges they are charging me and they have not. We have had to cancel our credit cards to stop this company from scamming our account. The original pitch was deceptive. DO NOT DO BUSINESS WITH THIS COMPANY!!!
4 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
We apologize for any confusion regarding the payment structure of Speechelo. We want to assure you that we do not charge our customers without their consent, and we are committed to providing a clear and transparent pricing structure. We do offer a one-time payment option as well as a subscription option for those who need ongoing access to our service. If you are having trouble canceling your subscription, please contact our customer support team and we will assist you in resolving the issue. We are constantly working to improve our software and appreciate your feedback on how we can make it more helpful for you in the future.
I was looking for an alternative to my voice.
I was looking for an alternative to my (not-terribly-inspiring) voice narrating over math "how-to-do-it" videos for my online math tutoring business. Speechello has filled the bill admirably. I have the $27 version (which really is a bargain) and I use the Australian-English "Addison" synthetic voice, and it really is very clear and authentic. The only (minor) hassle I have with Speechello is that on rare occasions, the program hangs during speech processing, and I have to leave the site and rejoin. But this inconvenience is easily outweighed by the sheer usefulness of the product. Great software!
4 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you so much for taking the time to share your positive experience with Speechelo! We're super happy to hear that our text to speech app has helped enhance the quality of your math tutorials. We're especially glad to hear that you find our Australian-English "Addison" synthetic voice to be clear and authentic.
We apologize for any inconvenience you may have experienced with the program occasionally hanging during speech processing. We appreciate your feedback and will continue to work on improving our app to ensure the best possible user experience. Thanks again for choosing Speechelo and we hope it continues to serve your needs in the future!
The software is easy to use
The software is easy to use. There is a video that explains you how to use it. Simple!
The other thing is that I have the pro version.much better. Now regarding the quality of voice that is the reason why I put 4 stars and not 5. For the French version for exemple, the voice sounds very robotic... I don't know if it is going to be the case in English... Also once the whole process is done, is the voice going to stay "human"? Don't know as I am not at that point. Otherwise brilliant tool and great support! Last thing, the founders are really in good communication with their clients which is rare! Try it!
28 februari 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your review of Speechelo! We're glad to hear that you found our software easy to use, with helpful video guides. We appreciate your feedback on the quality of the French voice, and we're continuously working to improve the performance of our speech synthesis technology across all languages.
Regarding your question about the "human" quality of the voice after the process is complete, we can assure you that our advanced algorithms and AI technology ensure that the final output is as close to a natural, human-like voice as possible. With Speechelo Pro, you can even choose from a range of voices and accents to find the perfect fit for your needs.
We're delighted that you found our support team helpful, and we pride ourselves on maintaining excellent communication with our clients. Thank you for choosing Speechelo, and we look forward to helping you achieve your text-to-speech goals in the future!
Robotic and mispronouncing AI service
We are extremely disappointed with the quality of the voice. We decided on Billy Joel as we liked how it sounds on their website. When we got the final edit it sounds embarrassingly robotic and very far from the version they promote on their website. I would not recommend this service to anyone until we actually get what is promised to us. Wish I checked these reviews first as there are soo many 1 star. Not great and will now attempt to get my money back.
A pity as we really had our hopes up on this one.
2 maart 2023
Review zonder uitnodiging
Antwoord van speechelo.com
I'm sorry to hear that you had a negative experience with Speechelo. However, please allow me to provide you with some reassuring information about our product. We take customer feedback very seriously, and we are constantly working to improve our text-to-speech technology to provide the best quality voices possible.
It's important to note that the voice samples on our website are generated by the same technology that is used to create the final product. However, there are many factors that can affect the final output, such as the type and length of the text, the tone and emphasis of the words, and the use of punctuation marks.
That being said, we offer a 60-day money-back guarantee, so if you are not completely satisfied with the product, we are more than happy to issue a full refund. We also have a dedicated customer support team available 24/7 to assist with any technical issues or concerns you may have.
We appreciate your feedback and will take it into consideration as we continue to improve our product. We hope you will give us another chance to provide you with the high-quality voiceover you were hoping for.
Publicité mensongères
Publicité mensongères, ce n'est pas un paiement unique mais un abonnement.
la qualité des voix off est tout sauf humaine, un vrai désastre.
J'ai été remboursé
24 februari 2023
Review zonder uitnodiging
Most Affordable High Quality Text to Speech
Judging by the user interface, features, and selection and sound of voices, I Believe Speechelo to be one of the higher quality text to speech applications out there. The voices have the same level of clarity and expression as Revoicer, the new application that's been kicking around on YouTube ad's these days, so Speechelo is a very good, affordable alternative.
9 februari 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your kind review of Speechelo! We take pride in offering a product that is both affordable and effective for our users. It's great to know that our product is being recognized as a great alternative to other text-to-speech applications out there. We're constantly working to improve and enhance Speechelo, so stay tuned for more updates and features in the future.
I don’t like that need to pay extra…
I don’t like that need to pay extra money for Pro version, never says this on the advertising. And don’t have enough voices, for example only two Spanish Mexican
12 februari 2023
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to provide feedback on Speechelo. We apologize if there was any confusion regarding the pricing and available voices. Our standard version includes a range of high-quality voices in multiple languages, including Spanish Mexican. The Pro version offers additional features and voices for users who require even more customization options. We understand that our users have different needs and preferences, and we strive to provide options to meet those needs.
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