Inappropriate promotion:To avail the promotion I end up in ordering more but they did not delivered the extra promo product. Upon call spice village member argued that promotion is not valid. Once... Toon meer
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Due the severely restricted and unpredictable days of COVID-19 pandemic and quarantine in Berlin, Spice Village are working hard to fulfill their customers online orders. An order places on Saturd... Toon meer
#SpiceVillage #awareness I recently ordered some food items online from Spice Village, and there was an issue: one item was missing and was replaced with Maniarr's Khari, which had an expired MHB (... Toon meer
Mainly a positive experience. Last order had 2 out of date products & they would not refund without "proof". I had binned them & not taken a photograph. Not a disaster as they not expensive, just bre... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Online Shop with International Groceries.
Contactgegevens
Tempelhofer Damm 206, 12099, Berlin, Duitsland
- +493089657586
- info@spicevillage.eu
- spicevillage.eu
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We attended for a food tasting for our wedding
We attended for a food tasting for our wedding. Staff made us feel very welcome. They were extremely friendly with incredible service, especially by Nabeel. Food was excellent and tasty and they accommodated all our needs. Thank you team.
Mix platter was very nice
Mix platter was very nice. Mohammed gave excellent customer service.
Dégueulasse
Horrible .N’y allait jamais .Le…
Horrible .N’y allait jamais .Le personnel est odieux et irrespectueux.La nourriture est mauvaise il n’y avait aucun plat ,aucune boisson .
Rip off - watch out for the bill!
Spice Village - Tooting!
It was a birthday celebration and after a £200 bill, they charged us £13 for a slice of cake with a candle! It's not the charges that annoyed me but how it was sneaked into the bill!
Very disappointing food
Very disappointing food, naan is like roti, charsi karahi was disgusting, malai tikka and chicken tikka was not great taste. They need to visit Royal nawab see how there food taste. Total meal cost me £133.32 , we should have gone to Royal nawab.
Unprofessional...((
wouldn’t recommend.
Nie wieder - falsche Lieferzusagen und keine Ware erhalten"
Ich habe am 26. August eine Online-Bestellung bei Spice Village Supermarket aufgegeben (ca. 60 €). Auf der Webseite steht Lieferung am selben Tag, aber heute ist der 30. August und ich habe immer noch nichts erhalten.
Mehrmals bekam ich E-Mails mit „Zustellversuch fehlgeschlagen". Auf Nachfrage hieß es jedoch, dass es keinen Zustellversuch gab - stattdessen wartete man auf fehlende Artikel vom Lieferanten. Mir wurde zugesichert, die Lieferung komme am nächsten Tag. Wieder kam die gleiche E-Mail. Danach hieß es, die Lieferung erfolge noch am Abend - aber niemand kam.
Das Ganze wiederholt sich ständig. Es wäre wirklich das Mindeste, nicht verfügbare Artikel aus dem Shop zu nehmen oder eine ehrliche und klare Auskunft zu geben, wann geliefert wird - anstatt jeden Tag zu sagen „heute" und dann nicht zu erscheinen.
Sehr enttäuschend. Ich habe keine Ahnung, wo meine Bestellung ist, und kann diesen Service nicht empfehlen.
########
I placed an order on 26th August and immediately received an email saying my order was "on the way." Shortly after, I got another email saying delivery had "failed." When I called to check, I was told no delivery attempt had actually been made because items were missing - something never mentioned in the emails.
I waited two more days and was assured the order would be delivered on 29th, but again nothing arrived. On 30th, I finally received a call informing me that several items, including the Sadhya Kit, were still not available, and that the only option was to take a larger version of the kit for an extra €20. Two other items from my order were also unavailable.
At that point, I decided to cancel because after waiting four days, not only were items still missing, but I wa ng asked to pay extra for a product I didnt originally order.
None of this was my fault - the website showed the items as available, and there was no proactive communication about the delays or missing products.
In the end, I didn't receive what I ordered, and the experience was frustrating and disappointing. I hope the company improves their stock updates and communication with customers.

Antwoord van Spice VIllage
Exceptional!!
From start to finish, an absolute amazing experience. It was a lovely warm welcome, and very attentive service. The restaurant was clean, and the decor well put together. The food was fresh, arrived to the table quickly, and every dish was very tasty! We left with very full bellies. Nothing is too much trouble for the staff, they go above and beyond what you would expect. Our daughter dropped her book behind the waterfall feature wall, the lovely men working at the restaurant quite literally pulled the restaurant apart to retrieve the book, they moved tables and chairs, and completely unscrewed the feature wall to retrieve the book for our daughter, who was ecstatic to have her book back. We have definitely found our new favourite Indian restaurant!! Highly recommend.
Spice Village bietet ein…
Spice Village bietet ein beeindruckendes Erlebnis mit köstlichem indischen Essen und freundlicher Gastfreundschaft. Die Hochzeit meiner Nichte wurde mit ihrem Catering-Service unvergesslich, das Essen war hervorragend und der Service tadellos. Besonders hervorheben möchten wir Nouman, der uns während der Vorbereitungen bestens informiert hielt. Die Online-Bestellungen könnten jedoch verbessert werden, da es vorkam, dass Produkte entweder fehlten oder ersetzt wurden. Dennoch schätzen wir die schnellen und gut verpackten Lieferungen, besonders in schwierigen Zeiten wie der Pandemie. Insgesamt ist Spice Village eine empfehlenswerte Wahl.
It was a nice experience to eat Indian Food
It was a nice experience to eat Indian vegetarian food plus same time you got great hospitality from The owner. We can also buy The Indian Glossary from there.
Vadapav and samosa were the best delicious food.
Everyone should visit this restaurant and Glossary shop in Berlin at the latest one time.
Be cautious with your orders
#SpiceVillage #awareness
I recently ordered some food items online from Spice Village, and there was an issue: one item was missing and was replaced with Maniarr's Khari, which had an expired MHB (Mindestens haltbar bis) date, and no one bothered to notify me about it. This kind of service is unacceptable.
It seems like Spice Village either doesn’t care about their customers or thinks they can get away with it.
Be cautious with your orders. #BoycottSpiceVillage
Missing items
This is happening for the third time that either ordered product has been replaced by another one or it will be completely missing. In my recent order one product is missing and one is replaced by a different one and on the top of that, the given item is expired.
Ich frohe mich sehr.....Die…
Ich frohe mich sehr.....Die Top-Adresse, wenn man erlesene Gewürze sucht. 🔥Ausgezeichnet service.
Not recommented for fresh items and Mangoes
Some of the products they sell are of very poor quality.
They are not concerned about the customer feedback. Do not buy mangoes from them online. They say no guarantee on mangoes but they send rotten mangoes. Looks like it is on purpose. I ordered twice, but in both cases, it had rotten mangoes. Not just with mangoes, it is true for all fresh food they send by parcel.
good points:
other than fresh food, I have rarely faced issues with packed food. The issue was resolved with few interactions
Super Angebote billiger!
Super Angebote billiger!
Ausgezeichnet service. Die Bestellung ist gut verpackt angekommen. Dankeschön..
Convenient & Quick
Convenient, quick, and a large collection!
There's so much stuff available! And the delivery is super fast! I am a regular now!
Macht weiter so
Macht weiter so! Die Top-Adresse, wenn man erlesene Gewürze sucht.
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