SpinBit Reviews 484

Best customer service in the world won thousands n they've always paid best gambling websites out

The worst online bull shit by far. you cant witdraw money out even tho they have all your details. they want you to keep updating your account via skrill. as a well known person in new zealand i will be making a statement to my 1.2 million followers to delete you guys and report the site.

I have always had a great experience with spinbit. The people behind the live chats have been extremely helpful since I first started playing on their site. Never had any bad experiences and a very trusted site! I wouldn’t play anywhere else!

Excellent customer service by Frans. Super friendly and helpful at assisting me with my requests. Great job team I appreciate your help

I used spinbit for years. Today I just deleted my account right now after years of loyalty. There referral system is setup to fail. Unless closely monitored. Not willing to be flexible with a loyal customer I’ve had enough. Lgndarymith account name . I will make sure I stop as many people as I can from
Going to spinbit. And instead tell them to go Spinbet way friggin better straight up

Worst site!!!! Have to spend thousands just to get a bonus. They keep telling lies be more active to get bonuses play everyday nothing! It depends on your depoists dropped over a grand 25 free spins only like wtf......... will not would not give them anymore time or money pathetic sitr

Assistance was excellent

They hardly have any promotional anymore and their bonuses through live support are usually only 25 spins at 0.20c regardless of how much you deposit and activity and most of their bonuses are capped at $500 max win limit regardless of vip level and their live support agents are incompetent.

Surprisingly, they had a %30 cashback promotion going recently based on losses which was credited to my account accordingly, $1100+ with a 25x wager $29k+
But when I contacted live support to double check if the max win limit was $500, they confirmed it was and to my disappointment, I told the agent "that's a terrible policy especially at the highest vip level" ( Hall of famer ) which she then goes on to say "Thats our standards for any cashback and all other bonuses here at Spinbit"
So I accepted that I had a 29k wager to get through just to potentially cash out $500 max which i thought was ridiculous. So I burned through the balance on max bet limit which is $20 with no real care knowing that if I do win big while trying to beat the wager, it wouldn't mean much due to the max win limit of $500.
So while I was burning through the balance with no real care, I had to ask the agent if the 20% Monday cashback is also capped at $500 ( which i knew it wasn't as I had already cashed out thousands from Monday cashback in the past ) she then confirmed it was. From that point I knew she was incompetent and had no idea what she was talking about. So I asked to speak with the manager.
While waiting to be connected to the manager on shift, I was still playing the cashback with no real care and no thought in the games I was playing,
When I eventually connected with the manger, I asked her to clarify on the questions I asked the previous agent regarding max win limit on Monday cashback.
After she had checked this, she confirmed there was no max win limit on current cashback promo or Monday cashback or any cashback bonuses.
So basically the previous agent was misleading me with false information from the get go and the manager had to apologize on her behalf.
If I had known this from the start, I wouldn't have burned through the balance with no real care and played a bit smarter and took my time.
This is the type of incompetent agents here at spinbit that players have to do deal with.

There's only one good thing here at Spinbit and that's having a vip manager.
Dan is the man! as he's the only person that makes us feel valued and takes care of his players. The casino itself and the rest, not at all.
I rate him 💯
There's really nothing attractive about this casino anymore ( apart from having a vip manager which is obviously given to you based on activity thousands of deposits and maintaining it) If you are going to play or invest here having a vip manager is the only way to receive anything of value and that they will look after you, other than that it's just a standard casino really which is a shame because it has the potential to be a top tier casino.

It's been over a year with spinbit and my experience has been top.
My vip manager Ryan always responds to me quick and make sures my withdrawals are paid fast.Excellent customer service and would recommend to everyone.
100/100
Ryan been excellent as always.

Prompt help.

Very good love playing the game

Always helpful and informative. Really appreciate your support and advice from the customer service department. Keep up the awesome work 🙌🏽

Very good site, fast withdrawal
Very helpful team on live chat

Good trustworthy casino

Becareful of this website, I cashed out 250 on the 24/12/2025 only to discover the next day my account has been suspended for no reason. I went on live chat everyday for 22days asking why has my account been suspended and got the same reply "Sorry mate we have no update it's out of our hands, our relevant team is sorting this, you will get an email blah blah blah...I've been with spinbit since 2021 and have only cashed out once prior to this incident and it was smooth and received my cash out 2days later. Please becareful of this website if they are happily receiving your deposit with no hassle and then suspend your account when you cash out imagine you trying to cash 25000 and then they suspend your account. It's 37days now and I have had no help resolving this issue from spinbit 👎 don't play at this casino.

I am always unsure about online casinos, I was up and down like most reputable casinos. Then I had a large win and got nervous as I was suddenly jumping through withdrawal hoops when I had already withdrew fine before. Surprisingly they paid every dollar after a week or so. I guess strict but honest. Not expecting same luck but would recommend if in NZ

Very helpful done in a instant help centre is 10/10

Awesome platform easy to work with fast withdrawal