I reached out to support when my deposit was pending, and Carla handled my concern very well. She reassured me and made sure everything was sorted out. My funds arrived shortly after. Excellent servic... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love the whole app designed really well, the bonuses aren’t impossible to get and the staff even when you are not a vip player and amazing , great service great game I appreciate all of you at Veg... Toon meer
Bedrijf heeft geantwoord
Win to loss ratio is untrue for most games. Chances of winning features are very slim even with extra chance. 3 free spins in over thousands of dollars I had accumulated. Withdrawal process was... Toon meer
Bedrijf heeft geantwoord
The customer service is amazing! Always very helpful and not needing to wait long. Only downfall is the game gets laggy so I lose money comparing to what I could actually win. Over rall great! You can... Toon meer
Bedrijf heeft geantwoord
3,4
Gemiddeld
334 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely do not use this site
Absolutely do not use this site. Complete scammers. You will be robbed if you win. You won’t receive the funds
16 april 2026
Review zonder uitnodiging
the overall vibe is calm and…
the overall vibe is calm and user-friendly..it doesn’t pressure you to keep playing, which i really appreciate :))
16 april 2026
Review zonder uitnodiging
Dont bother with this site Its easier…
Dont bother with this site Its easier just grabbing a lighter and burning your money infront of you because thats all your gonna do
1 april 2026
Review zonder uitnodiging
Everything is just easy when asking for…
Everything is just easy when asking for any sort of help they sort you out quick.
I had Kevin reply too my message an he’s amazing!
16 april 2026
Review zonder uitnodiging
I reached out to support when my…
I reached out to support when my deposit was pending, and Carla handled my concern very well. She reassured me and made sure everything was sorted out. My funds arrived shortly after. Excellent service!
15 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hi Arona, thank you for the lovely review! We’re so glad Carla could help clear up that pending deposit for you and get everything back on track. We’ll be sure to pass your kind words on to her! Good luck with your games and thanks for being part of Vegastars.
Vegastars Team
VEGASTARS - Thumbs down!!
Not feeling hopeful about this site anymore.
I originally joined after being invited by a content creator who’s a friend of mine, but I chose not to use their referral code and instead signed up just for fun. I’ve made multiple deposits, completed verification quickly, and successfully withdrew two smaller amounts — one for $2,000 (processed in under an hour) and another for $800 (took about 24 hours).
However, I’m now waiting on a third withdrawal of $3,000, and things have suddenly changed. My account has apparently been flagged under different due diligence categories (SDD, CDD, EDD), though they won’t disclose what triggered this.
Since then, I’ve been asked to:
Re-submit proof of address (which was initially approved twice, then later declined without explanation)
Provide proof of payment after the fact
The timing of these issues feels very suspicious, especially considering my earlier withdrawals went through without problems. It seems like everything was fine until I requested a larger payout.
Customer support has been extremely disappointing — live chat is unhelpful, and email responses are slow and vague. Overall, this experience has seriously damaged my trust in the platform. Right now, it feels like they’re making it unnecessarily difficult to process legitimate withdrawals.
Very frustrating experience and happy to share this large and wide as I play multiple reputable trustworthy sites that dont ask for verification 3x in 1 week. Vegastars is questionable, Lacks professionalism and zero support.
14 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hi there, we hear your frustration and want to help you get this sorted.
The good news is that you are nearly there—your ID and payment documents are already approved! The current hold-up is just the Proof of Address. Since your current bank statement is from an online-only bank, our team requires a different document for this specific check.
The easiest way to finish this is to send through a utility bill (like water, power, or landline) as an original PDF or a clear photo of the document. Please avoid screenshots or scans. We’re standing by to get your payout processed as soon as that arrives!
Vegastars Team
Antwoord van Vegastars
Lochy, thanks for the review! We definitely get that—those stats can be a bit of a surprise sometimes. We're glad you're finding the site good overall and appreciate you playing with us!
Vegastars Team
Scam
Win to loss ratio is untrue for most games. Chances of winning features are very slim even with extra chance. 3 free spins in over thousands of dollars I had accumulated.
Withdrawal process was a nightmare. The bigger the amount you withdraw, the longer and more complicated the process is.
Verification process was even worse.
Not sure how to feel about this site given I have played at a tonne of other sites.
Recommend playing at rollxo.com
1 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hi Gamz, we're sorry to hear the withdrawal and verification process felt difficult for you. These steps are mandatory security protocols, especially for larger amounts, to ensure your account and funds stay safe.
Regarding the games, every outcome is dictated by audited Random Number Generators to guarantee 100% fair and random results.
We reached out through Trustpilot to get more details so we could look into this, but we haven't heard back yet. We’re still happy to help get this sorted for you whenever you’re ready to get back to us.
Vegastars Team
Extremely poor for verification
Extremely poor for verification. They keep rejecting my true and correct documents.
Still not verified after months. Responses are generic.
12 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hi Dan, thank you for your patience while we looked into this. We’re happy to let you know that your account is now fully verified! We apologize for the delay and any frustration the document process caused, but you are all officially set to go. We appreciate you sticking with us and hope you enjoy your time on the site!
Vegastars Team
I have been wait 72 hours 3 days I have…
I have been wait 72 hours 3 days I have sent all my documents and attachments to process my withdrawals they won’t answer my live chat I have sent everything they ask for and they keep declining it and not pay my winnings I will not give up and I will keep going till I get my money they paid my first withdrawal then if you win the second time they make hundreds of excuses not to pay you pay up to your customers
9 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hi James, we understand that waiting can be frustrating, especially after a successful first payout.
Verification is a mandatory step for all players, and if documents are being declined, it’s usually because they don't meet specific security criteria. We attempted to contact you a few days ago to investigate why your live chat wasn't connecting and to help with your documents, but we are still waiting to hear back.
Please reach out to us at support@vegastars.com or via our 24/7 live chat so we can resolve this for you immediately.
Vegastars Team
Withdrawal is HORRIBLE
Got fully verified got a withdrawal of 1.5k no problem two days later i have to verify again after i want to withdrawal 3.3k did a different withdrawal of $400 and got paid that but not the 3.3k cause the $400 was under the threshold or some lie there delay tactics are horrible DONT RECOMMEND IF YOU WIN BIG just canceled the withdrawal and wasted it after seeing reviews i wont be back
10 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Clayton, we’re sorry to hear about your experience, though we are pleased our team processed your earlier payouts successfully. Higher withdrawal amounts naturally trigger more thorough verification steps to protect both the player and the platform. We’ve been waiting for a response to our information request from a few days ago to investigate your specific case, but since we haven't heard back, we haven't been able to assist. Please reach out to our live chat so we can clear this up.
Vegastars Team
Scam
Scam, tried charging my account 400 and isn’t letting me cancel cad, customer services isn’t getting back to me
11 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hi Caiden, we’d like to assist you with this, but we haven't received a response to our recent request for your account information. We take all financial and service concerns seriously, and we want to look into why you've had this experience. Please get in touch with our support team as soon as possible so we can investigate and get this sorted for you.
Vegastars Team
I love the whole app designed really…
I love the whole app designed really well, the bonuses aren’t impossible to get and the staff even when you are not a vip player and amazing , great service great game I appreciate all of you at Vegastars
Gabe
2 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
We really appreciate you sharing this! It’s great to know that the app is working well for you and that the team has been taking good care of you. Making sure every player feels valued is a huge priority for us, so your feedback really means a lot to the whole crew. Best of luck with your next session!
Vegastars Team
An explanation that suited my silly…
An explanation that suited my silly brain
Always helpful and friendly
1 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Natty, thank you for the 5-star review! We’re so glad our team could provide a clear explanation that worked for you. Being approachable and helpful is exactly what we aim for with all our players, so it’s great to know we hit the mark. Thanks for the support and have fun on the site!
Vegastars Team
Experience was great with a special to…Chloe
Experience was great with a special to my VIP manager, Chloe, her dedication and commitment to providing unwavering support with everything ranging from verification to quick withdrawal escalation.
1 april 2026
Review zonder uitnodiging
Antwoord van Vegastars
Jofiliti, what a fantastic shout-out for Chloe! We’re so glad she’s been able to help with your verification and withdrawals to keep things moving quickly. She always works hard to provide that level of support for our community, so we’ll definitely share this with her. Thanks for being with us!
Vegastars Team
I had Caleb help me and ensure me there…
I had Caleb help me and ensure me there will no issues with my verification, not just him but have had nothing but great service and awesome gifts given I have had multiple online casinos and I am solely with Vegas stars just cause you guys are frickin awesome!!
31 maart 2026
Review zonder uitnodiging
Antwoord van Vegastars
Mike, thanks for sharing your experience! We take a lot of pride in making processes like verification as smooth as possible, so it’s fantastic to hear Caleb ensured everything went well for you. We’re glad you’re enjoying the service and the gifts. Thank you for choosing us!
Vegastars Team
Very helpful and fast
31 maart 2026
Review zonder uitnodiging
Antwoord van Vegastars
Awesome to see this, Kaylib! Big thanks for the 5-star rating. Providing quick, reliable support is a huge focus for us, so it's awesome to see that reflected in your visit.
We'll be here if you ever need a hand again. Good luck with your play today!
Vegastars Team
quick response and usually able to help
31 maart 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hey Tomas, thanks for the shout-out! It’s fantastic to hear that our staff has been responsive and helpful whenever you've needed a hand. We’re always ready to jump in and assist to make sure your experience is a smooth one. Best of luck with your next play!
Vegastars Team
Terrible site will suck you in take all…
Terrible site will suck you in take all your money and leave you in the gutter. No bonuses no help nothing. Don’t recommend.
30 maart 2026
Review zonder uitnodiging
Antwoord van Vegastars
Hello, we’re concerned to hear that you feel this way about your experience.
We reached out to you to gather some information regarding your account so we could investigate your claims about bonuses and support, but we haven't received a response. Without your details, we are unable to look into what happened or provide a resolution.
If you would still like assistance, please reach out to our support team directly via Live Chat so we can get this sorted for you.
Vegastars Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.